Real-time Analyst

The Real-Time Analyst is responsible for the following: 110% floor work - As a Real Time Analyst, you will work closely with Operations - Ensuring optimum service levels are achieved to deliver consistent performance - Help monitor Incoming volumes In Queues - Report on Daily attendance schedule adherence of Agents in real-time - Adoption and communication...

Working Hours: Nightshift As a Real Time Analyst your role is intended to support the Operations in delivering to the staffing plans that are agreed internally and externally with our Clients. **Duties & Responsibilities** - Monitor and manage contact centre demand across all campaigns on a daily basis. - Balancing activities / staffing to ensure that...

We are looking for an excellent Real Time Analyst. **Description** - Utilising Excel to analyse Workflow data to assist with efficiency within the Contact centre - Runs and analyses reports with the result of making recommendations for adjusting staffing levels to meet departmental productivity and profitability goals - Completes root-cause analysis to...

Our client has an opportunity available for a Contact Centre Real Time Data Analyst.Requirements: Degree in BSc in Computer Science, Statistics, Data Management or equivalent.1+ years in a real time data analytics, reporting, BI and systems orientated or equivalent role, delivering real time data, insights, reports, and inputs to an operational customer...

A bachelor's degree in an analytical or business field, or comparable business experience with some technical background. - 5+ years’ of overall experience in a consumer-facing or service organization - 3+ years of experience in a large scale operations planning or supply chain teams - Experience in building and managing capacity/labor/inventory plans for...

Job DescriptionJOB PURPOSEResponsible for real time and/or intraday management of resources to ensure the correct number of agents at the right times are in their seats to answer an accurately forecasted volume of calls at the desired service level. To work as part of a greater WFM team and ensure that all functions performed/services provided are in line...

**FUTUREGROWTH ASSET MANAGEMENT IS RECRUITING!** We have an exciting opportunity available for an **Investment Analyst **in our Real Estate & Agriculture team. - Futuregrowth is also committed to transformation. A strong preference will be given to _ **Investment Analyst** Are you passionate about Real Estate and Agriculture and getting involved in...

Duties and Responsibilities of the Work Force Analyst (RTA) As a Real-Time Analyst/ Workforce Analyst, you will work closely with Operations, monitor the incoming volume in the queues, report on daily attendance, notify any deviations in real-time and ensure the compliance of the service levels goals to deliver consistent performance. Floor management -...

ELIGIBILITY Suitably Qualified CLOSING DATE 26.05.2023 REFERENCE NUMBER CS 117/23 External SALARY **TCOE**: R912 661-R1 284 747 DEPARTMENT Information Systems and Technology DIRECTORATE CORPORATE SERVICES Principal ERP Analyst - Real Estate Management **Requirements**: - Minimum National diploma supported by industry...

Fantastic position for a mid-level analyst aspiring to leadership. My client is a leading & stable medium sized FMCG company who requires a Data Analyst / Customer Insights Analyst to provide data/dashboards and reports on both existing as well as forecasted customer behaviour. The ideal candidate should be committed to gaining and learning more about...

Fantastic position for a mid-level analyst aspiring to leadership. My client is a leading & stable medium sized FMCG company who requires a Data Analyst / Customer Insights Analyst to provide data/dashboards and reports on both existing as well as forecasted customer behaviour. The ideal candidate should be committed to gaining and learning more about...

Job Information Industry - IT ServicesJob ID - J104406City - Cape TownProvince - Western CapeCountry - South AfricaPostal Code - 7441**Role Responsibilities**: - Demonstrate advanced proficiency in working with cutting-edge technologies, leveraging their capabilities for real-time threat detection and incident response. - Monitor security alerts and events...

at DigiCert Cape Town ABOUT DIGICERT We’re a leading, global security authority that’s disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world’s largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded...

**ABOUT DIGICERT** We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded pacemakers. We help companies...

takealot.com’s job vacancy, Career and Recruitment Job title : DC Analyst – Cape Town jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : May 04, 2024 Quick Recommended Links Jobs by Location Job by industries Your responsibilities will include: Continuously analyse returns, Recovery and RFC operational data Set up appropriate...

**Growth Analyst - FC Analyst (Cape Town CBD)** Our Growth Analytics team works closely with the Sales and Marketing teams to help deliver on growth projects for the company. The team is responsible for advanced analytics, predictive models and providing insights, with the intention of improving overall conversions. Along with strong analytical...

**Position Overview** RGA have an opening for someone talented and committed to join our team as an Actuarial Valuations Analyst. This is a unique opportunity to join a market leading reinsurance company where you will be able to grow your career by being empowered and encouraged. We provide comprehensive training and ongoing learning support which will...

Our client is a leader in the Property/Real estate industry who is looking for a talented and dynamic Junior/Mid Level Business Analyst to join their growing team.Duties/Responsibilities (not limited to): carry out analysis of the organisation, meeting agreed criteria whilst complying with financial and legal requirements, responsibilities, and obligations, ...

About PBT Group:PBT Group is a leading data specialist company that excels in delivering a range of data-centric solutions to clients across various industries. We are seeking a talented and experienced Systems Analyst to join our team in Cape Town, where you will play a crucial role in defining and enabling business change. This is an exciting opportunity...

ABOUT DIGICERT We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help...