German Customer Service Support

3 weeks ago


Cape Town, South Africa SA Commercial (Pty) Ltd Full time

Job Description

  • Customer focused, results orientated individuals with sound problem-solving & inter-personal skills, to deliver effective engagements to customers.

Key Responsibilities

Customer service engagement via incoming calls and respond to email queries Managing reservation, special requests, and complaints from customers via the website Respond to a defined a range of customer queries or inquiries to deliver appropriate, accepted resolutions for customers Proactively escalate any queries to appropriate channels ensuring they are handled and resolved in a timely manner

Demonstrate urgency on transactions using standard operating procedures

Requirements A matric certificate or equivalent qualification Excellent German language skills (verbal & written) Passionate about customer service Strong analytical and problem-solving skills Technical abilities

A minimum of 1-2 years working experience in dual-focus (back-office & voice) within an inbound/outbound contact center experience



  • Cape Town, South Africa SA Commercial (Pty) Ltd Full time

    GERMAN Customer Service Agents Required In Western Cape  to Start ASAP!!If you are German -speaking & passionate about exceptional Customer Service, then we would like to hear from you!Job DescriptionCustomer focused, results orientated individuals with sound problem-solving & inter-personal skills, to deliver effective engagements to customers.Key...


  • Cape Town, South Africa SA COMMERCIAL Full time

    2-3 Month Seasonal Contract Customer Service Agents Required In Western Cape to Start ASAP!!- If you are German -speaking & passionate about exceptional Customer Service, then we would like to hear from you!- Job Description- - Customer focused, results orientated individuals with sound problem-solving & inter-personal skills, to deliver effective...

  • German Speaking

    6 days ago


    Cape Town, South Africa Jenrec Pty Ltd Full time

    **German speaking - Customer Support Specialist - Cape Town - Hybrid** We are looking for German Speaking customer support specialist to join a team in Tokai! This client is a successfully Start Up, providing business services to international clients. They have ambitious growth expectations, as they operate in the exciting and fast-growing field of online...


  • Cape Town, South Africa SA Commercial (Pty) Ltd Full time

    Job DescriptionCustomer focused, results orientated individuals with sound problem-solving & inter-personal skills, to deliver effective engagements to customers.Key ResponsibilitiesCustomer service engagement via incoming calls and respond to email queries Managing reservation, special requests, and complaints from customers via the website Respond to a...


  • Cape Town, South Africa Language Recruiters Full time

    Your key **job** responsibilities as the **German speaking Customer Service Ambassador** in **Cape Town, South Africa**: - Assist customers with inquiries, order placements, returns, and product information - Maintain a deep knowledge of our luxury product catalogue to provide personalised recommendations - Handle and resolve customer complaints and...


  • Cape Town, South Africa Kinesis (Call centre staffing) Full time

    **Requirements** Must be credit and criminal clear. **Must be able to speak German.** 1 year of Customer service experience. Tertiary qualification Grade 12 required **Duties and responsiblities** Answering inbound calls. Will be in the content moderator space. Identify and rate text as per the defined policies and guidelines. monitoring and moderating...


  • Cape Town, South Africa Black Pen Recruitment Full time

    **German Speaking Customer Service Advisor (BPO/Travel)** Our Client was established in 1999 as a captive contact centre providing seamless 24/7 customer support services in multiple languages. They have diversified their multilingual contact centre solution to global names in aviation, telecommunications, retail and finance. **Job Type**: Full Time |...


  • Cape Town, South Africa ABC Worldwide Full time

    Job Responsibilities: Provide excellent customer support in German language Handle customer inquiries and resolve issues promptly and accurately Ensure customer satisfaction by building rapport and maintaining a positive attitude Assist customers in navigating the company's products and services Handle customer...


  • Cape Town, South Africa ViVa Outsourcing Full time

    We are looking for an outstanding German Speaking customer support specialist to join the ViVa team! (Please note this in an on-site job located in Cape Town) **About ViVa Outsourcing**: ViVa Outsourcing is a Cape Town based Start Up, providing business services to international clients. We have ambitious growth expectations, as we operate in the exciting...


  • Cape Town, South Africa Language Recruiters Full time

    An international super-fast growing tech company that are revolutionising hoteliers around the globe has an exciting **job **opportunity for a **German speaking Customer Support Consultant** to join their team in **Cape Town, South Africa**. You will be responsible to ensure their **German **speaking hoteliers are using their software with absolute...


  • Cape Town, South Africa Kinesis (Call centre staffing) Full time

    **Requirements** Must be credit and criminal clear. **Must be able to speak German.** 1 year of Customer service experience. Tertiary qualification Grade 12 required **Duties and responsiblities** Answering inbound calls. Will be in the content moderator space. Identify and rate text as per the defined policies and guidelines. monitoring and moderating...


  • Cape Town, South Africa Language Recruiters Full time

    Calling all young, **German**-speaking go-getters! Are you ready for an adventure and to use your language skills in a new and exciting way? Join a leading marketing company as a **German speaking Support Advisor **at their offices in **Cape Town, South Africa**. If you’re looking to be in a dynamic and fast-paced work environment that offers opportunities...


  • Cape Town, South Africa WoolOvers & Pure Collection Group Full time

    **Language**: German and English **Contract Type**: Fixed Term Contract 3 months **Additional Requirements**: All Applicants are required to have a stable Internet Connection preferably Fibre Connections. Successful applicants are liable for the own internet cost. Required to have own home set up, Windows-based operating system, and headset. **Shifts**:...


  • Cape Town, South Africa Black Pen Recruitment Full time

    **German Speaking Customer Support Consultant (Hospitality/HotelTech)** Our client is a property management software tailored for hotels, bed and breakfasts, and other accommodation providers. It offers a range of features to streamline operations, bookings, and guest experiences. Their user-friendly interface for check-in/out, invoicing, and room...


  • Cape Town, South Africa Outsource-x Full time

    Join Our Team as a German/Dutch/ Italian Agent! Are you ready to embark on a career adventure like no other? Look no further! We're on the lookout for passionate and motivated German/Dutch/ Italian-speaking agents to join our Somerset-based contact center, nestled in the beautiful Helderberg Area. Why Choose Us? - We're a Somerset-based contact center with...


  • Cape Town, South Africa The Talent Experts Full time

    _**Sprichst Du Deutsch und hast Du Erfahrung im Marketing und im Customer Service und suchst Du eine neue Herausforderung in einem dynamischen Team?**_ **Is this you?** You speak German fluently and have amazing customer service skill, a knack for working with people and you have also been able to hone some experience in marketing (either through your...


  • Cape Town, South Africa Barrett's Recruitment Workhouse Full time

    Work for a prestigious airline brand on various work streams - Assistance to passengers with pre & post flight departure travel-related queries incustomer relations department in **German & English languages**: - Work on airline reservations systems & handle voice calls in **English & German **mayinclude some written correspondence. - Fully paid product and...


  • Cape Town, South Africa Career Connection Full time

    Must be fluent in German both written and verbal Must be able to work shifts at the office Previous customer service experience as a German consultant will be advantageous. Starting date asap **Job Types**: Full-time, Permanent **Salary**: R18,000.00 - R25,000.00 per month Application Question(s): - Are you fluent in German?


  • Cape Town, South Africa amplify5 Full time

    amplify5 is opening a world of new possibilities as we grow our client relationships and campaigns and as we do so another exciting opportunity to join our team has arisen. If you are passionate about delivering exceptional customer experiences and thrive in a fast-paced, innovative environment, we want to hear from you. Be a part of an amazing, dynamic...


  • Cape Town, South Africa Language Recruiters Full time

    Are you fluent in **German**? Have a natural love of operations and an appetite for learning, new experiences and discovery? Then this is the opportunity you’ve been looking for. A global BPO has a great **job** opportunity for a **German** speaking **Digital Service Advisor** to join their team in **Cape Town, South Africa**. Explore a new city and a new...