Assistant Accommodation Manager

3 days ago


Cape Town, South Africa The Twelve Apostles Hotel (Camps Bay, Cape Town) Full time

**Amazing international opportunity**

We are currently looking for an Assistant Accommodation Manager to join our team at Ashford Castle

**POSITION: ASSISTANT**: ACCOMODATION MANAGER

**DEPARTMENT**: ACCOMODATION

**REPORTS TO**: Executive Accommodation Manager, Rooms Division Manager, P&C Manager, Senior Management

**Responsibilities**:

- Assist in the management of the Accommodation Department on a daily basis and also in absence of the Executive Accommodation Manager
- Build and Drive Five Star Leading Hotel Standards across the department
- Provide direction and oversight to employees and initiate employment actions such as training, discipline, etc
- Have a strong knowledge of Opera, Health and Safety and Ashford five star standards of service.
- Assures that effective orientation and training for new staff and professional development activities for current experienced staff are planned and implemented
- Adhere to all Health and Safety requirements
- Communicate with guests and colleagues in a professional manner

**Aptitude & Attitude Criteria**:

- Have a passion for Hospitality and extreme attention to detail
- Excellent communication and team leadership skills
- Good organizational skills
- Good ability to handle pressurized situations and busy periods
- Flexible, Innovative and Adaptable
- Strong team leader with good people skills - a high motivator.
- Needs to be focused on ‘attention to detail’ and driven by providing ‘quality in every aspect’ of service.

**Requirements**:
Applicants need to have achieved at least 4 years accommodation Supervisory/management experience within a 4 or preferably 5 star hotel
Excellent spoken and written English

Valid Passport

Clear Criminal Record

**Please note**:
In choosing to join Ashford Castle, you become part of a significant piece of history, both of Ireland and the Red Carnation Hotel Collection. Through the grand stone gates, a royal adventure begins. This remarkable 800-year-old castle, widely recognised as Ireland’s top hotel destination and once home to the Guinness family, is exceptional in every sense. Discover exquisite interiors, delicious cuisine, a wealth of unique activities and a state-of-the-art spa. The extraordinary characters of the castle passionately care about each and every guest experience. Ashford Castle, voted No. 1 in Top 10 Resort Hotels in the UK and Ireland in Travel + Leisure 'World's Best' Awards 2020 and awarded Five Stars by Forbes Travel Guide 2021.

We are an equal opportunities employer

INDHOTEL



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