Key Account Manager

3 months ago


Chloorkop, South Africa AECI Full time

Managing a portfolio of specialty and commodity raw materials strategically into Personal Care, Homecare, Pharmaceutical, Agricultural and Industrial markets.
- Provide forecasts and budgets for each customer portfolio
- Achieve budget year on year
- Growing customer base year on year in terms of volume, revenue and margins.
- Managing a portfolio of key account customers.
- Ensure a healthy working platform in line with division and company objectives.
- Ensure materialization of working platform.
- Ensure the visit reports and customers details are entered and updated into the CRM system or similar.
- Price negotiations at senior levels.
- Promotion of company products and image.
- Key account management
- New business development together with Product and Technical managers
- Technical presentations at customer’s new product launches, ensuring appropriate joint calls
- Understand and be able to react to changes within the Personal Care and Homecare markets.
- Responsible for forecasting on a monthly basis.
- Continuously searching for opportunities within the market.
- Ensure market data is relevant and updated - market intelligence
- Assisting the sales team with technical briefs and new product development.
- Distributing price increases to all customers under the respective employee’s portfolio
- Presentation of business including market and product information to the BU team
- Ensure customers are serviced according to their needs (pricing, communication, stock availability)
- Work with all support functions (customer care, finance, technical) to ensure smooth operation of the business
- Customer relationship management
- Working with relevant team members to effectively manage stock requirements based on customer information

**Qualifications & Experience**:

- Grade 12
- Degree Sc in a chemistry/chemical engineering discipline will be of benefit
- Minimum 6 years sales experience selling raw materials/ingredients within the Personal Care and Homecare Industries/related industries
- Must have sound understanding of pricing structures
- Must currently/previously be in a sales position within the Personal Care/Homecare/Pharmaceutical Industry/similar industry
- Computer literate and must have advanced MS Office training


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