Spa Reception/reservationist for 4 Months
4 months ago
Spa Receptionist/Reservationist needed for 4 months only.
SPA**:Greeting, guiding, interacting and accompany guests; ** Reception duties - telephone calls, service to walk ins, answering questions, providing information; **Scheduling of appointments and process payments; ** Promote services, discounts and products; **Manage guest feedback; ** Keeping guest records & other administrative duties; **Processing and packaging online sales.**
Restaurant:
Handle & confirm all reservations & events enquiries; **Manage quotes, invoices and payments; ** Coordinate with the Front Office team with regards to guest needs; **Coordinate with Events Coordinators on event enquiries and scheduled events ; ** Pre-arrival confirmations/cancellations with guests, Head Chef and Manager; **Handle deposit payments.**
Requirments
Grade 12 **Preferably 2-3 years’ experience in reservations/admin & spa receptionist ** Excellent phone etiquette & English communication skills. **Ability to work independently and under pressure ** Ability to use MS office package to process and store information **Advantageous: Relevant diploma in aesthetics, experience with Schedule Spa reservations system and Dine plan, knowledge of beauty products ** Excellent multitasking, organizational skills **Ability to maintain a professional working relationship with all departments ** Comfortable in dealing with very distinguished clientele **Personal and professional fortitude ** Well-presented and pristine appearance
**Job Type**: Contract
Contract length: 4 months
**Salary**: R10,000.00 - R12,000.00 per month
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