Current jobs related to Reservationist - Stellenbosch - Pro Tem

  • Playarea Reservationist

    4 weeks ago

    Stellenbosch, Western Cape, South Africa HAZENDAL WINE ESTATE Full time

    The Reservationist needs to assist in the duties of the Wonderdal department creating bookings by delivering a delightful yet efficient reservations service; our reservationists are meticulous at administration ensuring that every detail of a guest’s reservation has been accurately recorded following established procedures. The ultimate goal of all...

  • Guest House Reservationist

    5 hours ago

    Stellenbosch, South Africa Helderberg Personnel Full time

    Established, prestigious guest house based in the Stellebosch area has a vacancy for reservationist / receptionist / housekeeping manager to commence duties asap. housekeeping|reservationist - Experience in hospitality industry - Be computer literate (Word, Excel, Outlook) and have working experience of a reservations system - Post Matric Hospitality /...

  • Reservationist - Stellenbosch

    7 months ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    A luxury 5* boutique hotel seeks a Reservationist with Opera experience. Check room availability & room category rates Provide a meticulous quotation timeously ensuring that all details of the guest is correct Ensure deposits or payment is received prior to arrival Upsell facilities at the Estate which includes Restaurant, Wine Tasting & Spa...

  • Accommodation Reservationist

    2 days ago

    Stellenbosch, South Africa IntelliStaff Full time

    **_Location: Franschhoek, Western Cape_** **_Requirements:_** - _ Proven work experience with at least 3 -4 years experience as an Accommodation Reservationist or in a similar position at a 4* or 5* property._ - _ Must be fluent in English_ - _ Must be ready for a new challenge in life and long-term involvement in his/her future job._ - _ Should be able to...

  • Reservationist - Stellenbosch / Brackenfell

    4 weeks ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Hotel in the Stellenbosch / Brackenfell area is looking for an energetic Reservationist with focus on Activities. **Requirements**: - Hotel Management Qualification - 2 years’ experience in a reservations/reception role - Strong Opera Skills - Strong Microsoft Office Skills - Ability to provide exceptional customer service. - Goal oriented -...

  • Reservationist - Stellenbosch / Brackenfell

    3 months ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Hotel in the Stellenbosch / Brackenfell area is looking for an energetic Reservationist. This position will play an important role at the Hotel and Spa, this role supports the growth department and will responsible for all bookings and reservations. **Requirements**: - Hotel Management Qualification - 2 years’ experience in a reservations/reception role...

  • Hotel Reservationist, Luxury Property, Stellenbosch

    3 months ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Luxury Property seeking a qualified and experienced Hotel Reservationist in Stellenbosch. Necessary experience and qualification essential - must be well groomed.

  • Reservationist (Mdk)

    4 days ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Our client, a luxurious 4* Hotel situated on a Wine Estate in Stellenbosch, having recently completed extensive renovations, is searching for an experienced Reservationist. Applicant's should have at least 3 years' experience within 4 / 5* Hotels within the Reservations Department, a Hospitality diploma or similar and show a stable work history. **_ PLEASE...

  • F&b Reservationist

    2 months ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Hotel in the Stellenbosch / Brackenfell area is looking for an energetic Reservationist focussed on Food & Beverage / Restaurant Reservations. **Requirements**: - Hotel Management Qualification - 2 years’ experience in a reservations/reception role in 5-star property - Strong Opera Skills - Strong Microsoft Office Skills - Ability to provide exceptional...

  • Hotel Reservationist

    3 months ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    **About**: Our Hospitality client is a world-class destination offering culture, cuisine, golf and entertainment. **Position Overview**: Are you organized, customer-focused, and passionate about delivering top-notch service? Join [Insert Hotel Name] as a **Hotel Reservationist**, where you’ll play a vital role in ensuring our guests have a seamless...

  • Spa Reception/reservationist for 4 Months

    7 months ago

    Stellenbosch, South Africa Seasoned recruitment Full time

    Spa Receptionist/Reservationist needed for 4 months only. SPA**:Greeting, guiding, interacting and accompany guests; ** Reception duties - telephone calls, service to walk ins, answering questions, providing information; **Scheduling of appointments and process payments; ** Promote services, discounts and products; **Manage guest feedback; ** Keeping guest...

  • Reservationist: Accommodation and Events

    6 months ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    At this Hotel, every staff member plays a vital role in shaping the exceptional experience offered to their esteemed guests. They genuinely care about their staff's well-being, providing healthcare professionals, wellness activities, and assistance with essential needs. Our commitment extends to social and environmental responsibility, focusing on youth...

  • Front Office Receptionist/ Reservationist

    2 days ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    The Hotel Receptionist/ Reservationist is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel’s vision and values on customer satisfaction. The main purposes of the hotel reception area’s staff are to respond courteously to guests’ requests, play a part in the general running of the...

  • Restaurant Reservationist and Administrator

    9 months ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    **Reservationist & Administrator** **A Restaurant on a Wine Estate in Stellenbosch.** **Restaurant and Admin** - Acquire and maintain thorough knowledge of the Wine Estate and its wines. - Processing all mails, screening calls, and answering enquiries/complaints. - Responsible for restaurant bookings. Liaise details with relevant employees. - Create...

  • Reservationist

    2 months ago

    Stellenbosch, South Africa Index Hotels Full time

    All administrative duties including and not limited to; - Answering phones and other forms of communication. - Processing payments and following up on payments from agents and guests. - Checking in and escorting guests to rooms and common areas. - Being able to work independently when Manager is off duty. Must be able to; - Get to work on time - Work night...

  • Hotel Reservation

    2 days ago

    Stellenbosch, South Africa Recruitment Matters Africa Full time

    Our client in the hospitality industry is looking to hire a Hotel Reservationist. **Responsibilities**: Communication with guests and colleagues. Administrative tasks. Share knowledge of the Cape Winelands and what it has to offer. **Requirements**: A relevant diploma/degree in bookkeeping. Similar experience in hotel reservation would be beneficial. Neat,...

  • Reservationist / Administration

    7 months ago

    Stellenbosch, South Africa Human Logic Recruitment Agency Full time

    Previous hotel / guesthouse experience essential. The position is a senior position. **Salary**: R20,000.00 - R25,000.00 per month Ability to Commute: - Stellenbosch, Western Cape (required) Ability to Relocate: - Stellenbosch, Western Cape: Relocate before starting work (required)

Reservationist

7 months ago

Stellenbosch, South Africa Pro Tem Full time

We are looking for a Reservationist.

**Core Non-Negotiable Skills**:

- Upbeat and positive attitude throughout the entire day.
- Excellent communication skills, both verbal and written.
- Ability to work in a high pressurized environment.
- Highly organized people.
- Natural ability to sell products enthusiastically.
- Exceed our customers’ expectations by delivering service in a professional, knowledgeable and accommodating way.
- Remain calm, patient and polite if receiving customer feedback.
- Are confident, self-motivated and demonstrate a passionate commitment to the business.

**Key Duties and Responsibilities**:

- To ensure that all reservations are recorded following procedures with full and clear information and that they are input accurately and promptly onto the booking system.
- To maximize revenue by converting enquiries, recognizing business prospects and taking every opportunity to upsell, including promoting all the activities on the Estate i.e. Winery and Spa.
- Understands and adhere to proper accounting policies and procedures. Ensure deposits are paid timeously and billing is noted properly on reservation and back up documentation is filed with correspondence.
- Prepares for the current day’s arrivals to ensure guest satisfaction (special requests, packages/promos, amenities, VIPs, room type, rate, etc).
- Pre-bills on line travel agent bookings by using virtual credit cards while verifying billing is set up properly and accurately.
- Tracks and notes all early arrivals, late departures, room moves, VIP’s and repeat
- guests, as well as any special requests.
- To liaise with other departments to ensure the best service is provided to our customers.
- Assists with Front Office overflow calls.
- To ensure that all your work meets company standards; all function paperwork must be accurate and complete, including catering requirements, booking supplements and payment details.
- To have an in-depth knowledge and understanding of the operation of the business including all food and beverage menus to ensure that you are able to respond to customer enquiries.
- Anticipate potential issues and problems and engage proactively to avoid them.
- Prepares for the following day’s arrivals to ensure guest satisfaction (special requests, packages/promos, amenities, VIPs, room type, rate, etc).
- Directs all guest requests and issues to the proper departments if you are unable to assist; follows through to ensure requests and issues are fully resolved.
- To undertake general administration duties.
- To observe the standard operating procedures and carry out any reasonable request
- made by their Manager, Supervisor or the Duty Manager.
- Step in and assist in other departments as the need arise.
- To attend training sessions and team meetings as required and to be involved and contribute to these.

**Salary**: R8,000.00 - R9,000.00 per month

Ability to commute/relocate:

- Stellenbosch, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Education**:

- High School (matric) (required)

**Experience**:

- Reservationist: 2 years (required)