Receptionist - Head Office, Bridgetown (Fte) - R350

24 hours ago


Cape Town, South Africa CapeNature Full time

CapeNature is seeking to appoint a receptionist to manage our front desk daily. The Receptionist is the first point of contact for the entire organisation, which requires a positive attitude and polished, professional appearance. This position will multitask a variety of front office activities. The Receptionist requires a proven efficiency in operating a multi-line telephone system, providing clerical support, and dealing capably with customers and queries.

**RESPONSIBILITIES**:
**Customer Service**
- Greet and welcome guests as soon as they arrive at the office
- Welcoming on-site guests, determine nature of business, and announce guest to appropriate personnel
- Assisting with walk in clients
- Direct visitors to the appropriate person and office

**Admin and Clerical Support**
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Manage Head Office boardrooms and scheduling
- Update calendars and schedule meetings as required
- Manage the reception area and ensuring it is neat and tidy
- Arrange travel and accommodation as required

**Switchboard / Telephone duties**
- Managing the main switchboard, answering, and transferring of telephone calls

**MINIMUM REQUIREMENTS**:Qualifications and Experience
- Grade 12
- At least 1 year Receptionist/ Front Office experience/Customer Service experience

**Competencies**
- Proficiency in Microsoft Office
- Proven ability to communicate professionally
- Proven job diligence, dedication, and diligence.
- Commitment to work as part of essential services to the Entity
- Demonstrate excellent written and verbal communication skills
- Ability to be resourceful and initiative-taking when issues arise
- Multitasking and time-management skills, with the ability to prioritize tasks



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