Operations Technician

7 months ago


Stellenbosch, South Africa Edge Personnel (Pty) Ltd Full time

An Operations Technician is defined as a presentable employee who poses the requisite skills and experience to deliver the desired customer service experience to our customers. This individual should strive for service success that improves customer satisfaction and should display a willingness to learn and to share knowledge on a day-to-day basis.

RESPONSIBILITIES
- Providing service and customer support during field visits or dispatches
- Managing all on site installation, repair, maintenance and test tasks
- Diagnosing errors or technical problems and determining proper solutions
- Tie workflow to schedule
- Produce timely and detailed service reports
- Follow documented processes & flows
- Operate vehicle in a safely manner and use field automation systems
- Follow all company’s filed procedures and protocols
- Cooperate with technical team and share information across the organisation
- Comprehend customer requirements and make appropriate recommendations and/or

briefings
- Build positive relationships with customers

DUTIES & KNOWLEDGE
- Working knowledge of Ethernet and wireless computer networks
- Working knowledge of MySQL databases, Linux (Ubuntu server) and Windows
- Fault finding on Access Control and Time & Attendance Systems (Including hardware and

software components)
- Support and troubleshooting of installed hardware and software
- Troubleshoot, test, repair and service technical equipment
- Maintenance and installation of various other hardware solutions and systems as required

MINIMUM REQUIREMENTS
- 2 - 3 years’ proven experience (preferred)
- Code 8 driver's licence & own reliable transport (essential)
- Excellent communication skills - verbal & written (English & Afrikaans)
- Presentable and personable
- Good time keeping skills
- Contactable references
- Previous experience with bank card devices is a bonus

**Job Type**: Permanent

**Salary**: R18 000,00 - R25 000,00 per month


  • IT Technician

    6 months ago


    Stellenbosch, South Africa Unifi Recruitment Full time

    **Job Advert Summary**: Unifi is a fast-growing finance and technology company operating in Zambia, South Africa, Uganda and Kenya. Unifi delivers personal lending products through online, mobile phone and branch channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending. The...


  • Stellenbosch, South Africa Stellenbosch University Full time

    Duties/Pligte- General maintenance and management of props and décor storerooms, including inventory control.- Managing bookings of props and décor by staff and students.- Assigned assistance during pre - and post-production processes (rentals and departmental).Support for staff and students regarding teaching, assessment and research activities.-...

  • Ict Support Technician

    6 months ago


    Stellenbosch, South Africa Helderberg Personnel Full time

    it technician|support technician - Key responsibilities include:_ - Technical support includes software troubleshooting, hardware troubleshooting, WIFI/VPN connectivity troubleshooting and peripherals such as printers troubleshooting - Generation and update of tickets within the IT Support Ticket system utility for the purpose of tracking open support...


  • Stellenbosch, South Africa Stellenbosch University Full time

    Duties/Pligte- Lighting design for departmental productions;- Setting up (rigging and focusing) lights according to lighting plans;- Programming and editing on all lighting desks, including the use of DMX control fixtures;- Setting up and operating sound and audio-visual equipment;- Managing the maintenance of all lighting and sound equipment;- Responsible...

  • Operations Manager

    6 months ago


    Stellenbosch, South Africa Solved. Full time

    Area: stellenbosch - Term: permanent - Experience: 2 years + - Salary: neg - Closing Date: neg - Starting Date: neg - Reference Code: slvd-23-51 a well-established mobile wine services company is currently looking for a manager that can build and maintain client relationships, while managing a team of technicians and making sure all the hygiene requirements...

  • Operations Technician

    7 months ago


    Stellenbosch, South Africa Edge Personnel (Pty) Ltd Full time

    You will be responsible for but not limited to: Providing service and customer support during field visits or dispatches Managing all on site installation, repair, maintenance and test tasks Diagnosing errors or technical problems and determining proper solutions Tie workflow to schedule Produce timely and detailed service reports Follow documented...


  • Stellenbosch, South Africa Vulcan Recruit Full time

    Position: Automotive Apprentice Technician Term: Permanent Position Location: Strand, Cape Town Remuneration & Benefits: Open for discussion, 50% medical aid contribution with 13th bonus. **_Company Overview: _** Our client specializes in the production and distribution sector catering to a diverse range of industries. With a commitment to innovation and...


  • Stellenbosch, Western Cape, South Africa Herotel Full time

    OverviewWe are seeking a highly skilled Service Delivery Operations Manager to join our team at Herotel Business in Stellenbosch or Pretoria. In this role, you will be responsible for coordinating field service teams, ensuring quality customer service, and managing client appointments.About the RoleThis is an exciting opportunity to take on a challenging...

  • Computer Technician

    6 months ago


    Stellenbosch, South Africa Stellenbosch University Full time

    Duties/Pligte - Providing technical assistance and support for incoming queries and issues from end users; - Keeping accurate record of repairs and fixes for future reference and maintaining standard operating procedures for call logging, reporting and self-help guides; - Providing effective telephone and remote assistance (with remote assistance tools) to...


  • Stellenbosch, South Africa Stellenbosch University Full time

    Duties/Pligte- Managing and scheduling of television and recording studios;- Overseeing the Department of Drama's computer user area and editing suite;- Maintaining and managing the audio and audio-visual equipment for the studios;- Providing technical support to staff and students regarding teaching and research activities, productions, projects, and...

  • Computer Technician

    7 months ago


    Stellenbosch, South Africa Stellenbosch University Full time

    Duties/Pligte - Researching, configuring and setting up hardware according to standards and guidelines; - Installing and configuring drivers and software according to standards and guidelines; - Performing regular updates according to security regulations to ensure that equipment performs optimally, data privacy is maintained and devices are protected from...

  • Flight Test Operator

    6 months ago


    Stellenbosch, South Africa Cloudline Full time

    Despite leaps in drone technology, last-mile aerial operations remain expensive and complex. For most developing nations, last mile logistics remains one of the most challenging hurdles - making entire communities inaccessible to world markets and depriving them of essential goods. Cloudline is a African founded start up that designs and manufactures...

  • Artisan Aid

    7 months ago


    Stellenbosch, South Africa Tsebo Group Full time

    **About Us**: Tsebo Facilities Solutions is currentlky looking for an Artisan Aid (Electrical) to provide technical support with regard to reactive maintenance and planned preventative maintenance on plant and equipment, within the service level requirements. As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group...


  • Stellenbosch, South Africa Stellenbosch University Full time

    Duties/Pligte - Providing technical assistance and support for incoming queries and issues from end users. - Keeping accurate records of repairs and fixes for future reference, and maintaining standard operating procedures for call logging, reporting and self-help guides. - Providing effective telephone and remote assistance (with remote assistance tools) to...

  • Technician

    1 month ago


    Stellenbosch, South Africa Helderberg Personnel cc Full time

    In addition to the above, a confident approach and professional attitude along with good organisational skills and abilities essential. You must have a sense of urgency and attention to detail. Professional Qualifications: Customer care and service skills Light vehicle drivers license PSiRA registered and renewed (A-grade) Key Skills: Experience on fault...


  • Stellenbosch, South Africa Herotel Full time

    Applications are invited for the **Service Delivery Coordinator** **position at Herotel Business. This position will be based in Stellenbosch. Pretoria can also be considered. **PURPOSE OF THE ROLE**: The Service Delivery Coordinator coordinates Field Service Teams, managing client appointments, ensuring quality customer service, and assisting with...

  • Service Consultant

    1 week ago


    Stellenbosch, Western Cape, South Africa J.A.Z Recruitment Full time

    Job DescriptionThe Service Advisor plays a vital role in ensuring the smooth operation of our service department. This is an exciting opportunity for a results-driven individual to join J.A.Z Recruitment as a key member of our team.We are looking for someone with excellent communication skills, who is able to work closely with customers and technicians to...


  • Stellenbosch, Western Cape, South Africa Hyperclear Tech Full time

    Job DescriptionCompany Overview:At Hyperclear Tech, we strive to be at the forefront of innovative solutions and technologies. As a trusted Managed Solutions Provider, we focus on optimizing cloud infrastructure and cyber security, empowering digital transformation through delivering uncompromising value.About the Role:The Dedicated IT Team Lead -...


  • Stellenbosch, South Africa Jobted ZA C2 Full time

    Will work closely with both customers and technicians, managing service appointments, diagnosing customer concerns, and ensuring that the service experience is smooth, efficient, and tailored to the specific needs of our customers. The ideal candidate will have excellent communication skills, a strong understanding of automotive systems, and a passion for...

  • Handyman (Painter)

    6 months ago


    Stellenbosch, South Africa Tsebo Group Full time

    **About Us**: Tsebo Facilities Solution is looking for a Handyman (Painter) to provide technical support with regard to reactive maintenance, planned preventative maintenance and painting on plant and equipment, within the service level requirements.Applies preparatory materials, paints, and stains to surfaces of walls and ceilings. Prepares and applies...