Salesforce Solutions Architect

3 weeks ago

Johannesburg, South Africa NTT DATA Full time

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive.

**Your day at NTT DATA**

The role of a Salesforce Technical Architect involves analyzing and translating business information and technical requirements into architectural blueprints, presenting solutions to accomplish intricate business objectives. This position offers guidance, assists in the establishment, and actively participates in technical governance processes. They collaborate on shaping and executing an operating model that enhances the probability of successful go-lives and fosters end-user adoption. Additionally, Technical Architects conduct technical assessments of strategic and operational needs against the Salesforce platform architecture, platform capabilities, and industry best practices.

They are accountable for the detailed architecture, design, implementation, and maintenance of existing and new Salesforce implementations across the Dimension Data client base.

In addition to analyzing and translating business information into architectural blueprints, this individual actively participates in the entire sales lifecycle. They play a crucial role in go-to-market strategies, contributing to the creation of compelling collateral and marketing materials that effectively showcase technical capabilities and solutions. They collaborate closely with sales teams, providing technical expertise during client interactions and presentations. This role ensures that architectural solutions align not only with complex business objectives but also resonate with potential clients and market demands. By actively engaging in pre-sales activities, the Technical Architect contributes to shaping a strong market presence, establishing credibility, and driving successful business outcomes.

Salesforce Architects can work with abstract concepts and have sound problem solving and analytical skills. They can communicate effectively with a variety of stakeholders, including the other technical teams and clients. They demonstrate good attention to detail and work well within a team environment. They display strong client service orientation and strive for client engagement.

**What you'll be doing**

**Key **Responsibilities**:
**Pre-Sales**:

- Collaborate with the sales team to understand client requirements and challenges.
- Design and present compelling Salesforce solution proposals aligned with client needs.
- Conduct demonstrations and workshops to showcase the capabilities of the Salesforce platform.
- Partner with technical and business stakeholders to develop competitive and defensible pricing models.

**Delivery**:

- Lead the architectural design of Salesforce solutions, ensuring they are scalable, secure, and meet client requirements.
- Work closely with developers and other team members to implement and configure Salesforce solutions.
- Provide technical guidance and mentorship to the team throughout the delivery lifecycle.
- Conduct performance optimization and ensure ongoing system health and integration with existing infrastructure.
- Document solutions and ensure knowledge transfer to clients.

**Requirements**:

- Minimum of seven years of experience in Salesforce development and architecture.
- Salesforce Application Architect certification.
- Proven capability in Sales Cloud, Data Cloud, Marketing Cloud and preferably MuleSoft
- Strong understanding of Java, JavaScript, HTML, CSS, REST, Angular and Apex scripting languages are an advantage.
- Exceptional problem-solving and communication skills.
- Demonstrated leadership abilities, with the capacity to inspire and guide teams.
- Strong client-facing and consulting skills.
- Exceptional pre-sales and go-to-market capabilities.
- Real world experience in various software orientated delivery methodologies (Agile, Waterfall, SCRUM).

**Qualifications**:

- Minimum 5 years of experience as a Salesforce architect or similar role.
- Proven track record of successfully designing and implementing complex Salesforce solutions.
- Excellent communication and interpersonal skills, with the ability to effectively engage with clients at all levels.
- Experience in pre-sales activities and solution design.
- Demonstrated ability to work independently and as part of a team.
- Strong problem-solving and analytical skills.
- Proficiency in Salesforce platform configuration and scripting languages.
- Proven capability in Sales Cloud, Data Cloud, Marketing Cloud

**Workplace type**:
Hybrid Working

**About NTT DATA**

**Equal Opportunity Employer

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