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Despatch and Storeman Officer
2 months ago
2years
Checks inventory to make sure requested product is available
Computes price and any appropriate discounts
Handles customer complaints
Prepares invoices
Co-ordinate and book collection of orders that is to be sent with courier
Complete courier waybills
Verifies customer information is correct and up-to-date
Checks customer account for credit and outstanding payments
Informs customer of shipping date and any possible delays
Notifies appropriate department of order and shipping date
Reviews orders for accuracy and completion
Files copies of all relevant documentation
Basic administration when needed
Basic Reception duties
**Qualifications and Experience**:
Matric
MS Office
Bilingual
Have phone etiquette training
Strong customer service skills
Ability to multi-task, plan, prioritize, and manage time effectively
Track record of over-achieving
Team player but must be able to work alone
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