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Onboarding Project Manager
2 months ago
Onboarding Project Manager (FinTech)
Johannesburg (Hybrid)
As a flexible and configurable solution for financial service providers, the company offers significant value to its clients by closely mapping their processes. The onboarding team plays a central role in the company, working closely with sales, customer success, and product teams to understand client needs and deliver successful implementations.
As an Onboarding Project Manager, you will coordinate and manage the successful implementation of the company's solution and related integrations for US financial institutions. You will be involved in the end-to-end process and work closely with configuration specialists, integrations, product, sales, and operations teams. This role will challenge you to help transform traditional processes into innovative solutions, solve problems, and engage clients with financial institutions in new ways.
**Key Responsibilities**:
Becoming an expert in the company's product solution
Developing and managing a detailed project timeline
Coordinating cross-functionally within the organization
Representing the company and leading client-facing meetings
Providing regular project updates to stakeholders
Managing multiple projects simultaneously
**Requirements**:
Working hours 11am - 8pm SA
2+ years of experience as an onboarding project manager
Familiarity with B2B SaaS systems
Strong communication skills
Problem-solving skills
Ability to present ideas in a user-friendly way
Attention to detail
High-level organizational skills
Deadline-driven and time management skills
Ability to work independently in a low data environment
**Nice to Haves**:
Previous work experience in technology for financial institutions
Understanding of banking processes.
If you are an experienced project manager with a passion for delivering successful solutions and are looking for a new challenge, this may be the opportunity for you
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