Account Manager
4 days ago
We are looking for a talented and accomplished **TTL Account Manager **to join our team on one of our largest national retail brands.
If you are interested in leading and collaborating how we communicate our brands ATL and online - then look no further. This role will challenge your abilities across channels including (but not limited to) website, app, direct, social, external paid media as well as TV, print, radio and point of sale.
**Responsibilities include but are not limited to**:
- To build and sustain strong and long-lasting relationships with clients
- Ensuring constant and effective flow of communication between agency, client, and suppliers as well as arranging, attending and documenting meetings
- Assist with preparation and delivery of top-quality briefs and proposals
- Co-ordinate internal strategic, creative, media and production teams to manage jobs from concept to final delivery on all channels that also effectively answers client briefs
- Handling status documents, job bags, campaign costs and invoicing
- Manage effective and accurate delivery of final elements to internal and external suppliers and ensure meticulous activation
- Assist with monitoring effectiveness of campaigns to ensure client campaigns are properly planned and reported on against campaign objectives, KPIs and metrics
- Maintain an active knowledge of industry and digital marketing trends to assist with proactively advising clients about digital marketing landscape developments
- Deliver jobs on time, on budget and continuously exceed client expectations
**Minimum relevant experience required**:
- Digital Agency and/or Marketing Agency experience is essential
- Degree in Marketing/Advertising with completed courses in Digital Marketing
- 3+ years’ proven experience in Digital Marketing is essential, preferably in an Agency environment working on retail accounts
- Proven track record of working on ATL and Digital campaigns
- Experience in a client service and/or project management role required
- Experience in running/managing campaigns and/or projects is ideal
- A good understanding of agency & creative process, process and did we mention process?
- Experience with the following platforms/programs: Outlook, Word, PowerPoint, Excel is essential
- Experience with Workbook, Figma, Data Analytics platforms is a plus
- Experience in above-the-line or below-the-line work is a plus but not essential
**Skills/Attributes**:
- A positive attitude towards tight deadlines
- Passion for communication, creative & digital marketing industry
- Ability to problem solve and thrive under pressure
- Exceptional attention to detail
- Professional, hard-working and have an eager-to-learn attitude
- Exceptional writing, communication, and confident presentation skills
- Excellent command of English, both written and verbal
- Is an advocate for team work but is also able to work and think independently
Valid, driver's license and own transport
**Technical Skills**:
- Basic understanding of online technologies is required across the following channels:
Website
Social Media
Content Marketing
Paid Media
Direct Marketing
Mobile
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