Key Account Administrator

3 days ago

Somerset West, South Africa Talented Recruitment Full time

A leading digital media marketing concern requires a Key Account Administrator to administer day-to-day activities of the client network with the purpose of ensuring service delivery and enabling account growth. Based in Somerset West, Cape Town.

**Duties and responsibilities**:
Quote and PO Processing:
Submitting quote requests to Sales Admin based on:

- POs received from SAP/Workflow system
- Floor plans/Drawings received from client or design company
- Ad hoc requests
- Major Project site lists
- Review and processing via the PT of all SAP/Workflow POs received
- Distribution of the PO’s to the relevant stakeholders/Project Tray
- Update of SharePoint BAU tracking sheet (PO received)
- Update Tracker & Opportunities

Project Service Delivery:
Closely Monitoring and Control of service delivery as pertaining to project related activities:

- Risk management - tracking and mitigating risks
- Issue management - tracking and managing issues
- Review of all new sites and devices installed
- Escalation of non-compliance to relevant Manager or HOD
- Update of tracking tools
- Update of roll-out plans

External Reporting & Feedback:
Updating, interpretation and presentation of daily, weekly and monthly reports to Key Account Manager & Client stakeholders:

- Chairing of daily client stand-up meetings
- Incident management
- Preparation of weekly Project & Operations Report
- Preparation, review and analysis of Monthly Client Report

Internal Reporting & Issue Resolution:
Meeting with all internal stakeholders to ensure alignment of all stakeholders to achieve business growth and client objectives
- Weekly Project Meeting
- Weekly Helpdesk Meeting
- Weekly Procurement/Warehouse meeting
- Weekly Finance/Invoicing/PO catch up

**Requirements**:

- Matric
- 2 years’ experience in Client or Project Administration
- Driver’s License
- Computer skills - Word and Excel
- Able to travel from time to time
- Good verbal and written communication skills
- IT, Project Management and installation knowledge and experience
- Attention to detail and quality of work
- The ability to perform duties unsupervised
- Personal organisation skills
- Good time management skills
- Able to use initiative

**IMPORTANT NOTICE**

**By engaging with Talented Recruitment you hereby acknowledge that you have read and accept the following Protection of Personal Information Act (POPIA) disclaimer: I hereby consent for Talented Recruitment to process my personal information as part of the recruitment process. Talented Recruitment shall take all reasonable measures to protect the personal information of applicants and for the purpose of this disclaimer “personal information” shall be defined as detailed in the Protection of Personal Information Act, Act 4 of 2013 (“POPIA”).**
- For more information please contact:
**Janene Brigg

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