Reservations Manager
3 months ago
Inbound DMC and Touring Company based in Cape Town is looking for a Reservations Manager.
The primary objective is to serve as the sales driver and main point of contact for key accounts, while also taking charge of leading, motivating, and training the Reservations Team. It is crucial to ensure that all operations within the business units are efficient and profitable, with a focus on alignment and streamlining across departments and business units. Additionally, the goal is to establish an environment that fosters smooth and effective workflows, ultimately delivering exceptional service and customer-centric experiences.
**Requirements**:
- Matric
- Relevant tertiary qualifications
- Min of 5 years Leadership experience in Destination Management Company.
- Tour plan experience.
- Know the customer product shelf as well as the company's priorities around sales/product.
- Be aware of our competitors’ products.
- Occasional Educationals / Familiarisation travel in Southern Africa. Report back and provide team training.
- Demonstrate excellent communication skills and customer care.
- Support and give input to the Management decision making process.
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Reservations Manager
1 month ago
Cape Town, South Africa Hire Resolve Full timeHire Resolve's client, a luxury hotel based in Cape Town, is seeking an experienced Reservations Manager to join their team. The Reservations Manager will oversee the reservations department and ensure the smooth processing of guest bookings and inquiries. Responsibilities: - Manage and oversee the reservations team to ensure optimal performance and...
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Reservations Manager
2 weeks ago
Cape Town, South Africa Jobted ZA C2 Full timeOverview Hire Resolve’s client, a luxury hotel based in Cape Town, is seeking an experienced Reservations Manager to join their team. The Reservations Manager will oversee the reservations department and ensure the smooth processing of guest bookings and inquiries. Responsibilities: - Manage and oversee the reservations team to ensure optimal...
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Reservations Manager
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Cape Town, South Africa Crayon Full time**How you'll role** As the Reservations Manager in the reservations department, your role is crucial in overseeing reservations, optimising occupancy, maximising revenue, and providing an outstanding guest booking experience. This position demands excellent organisational abilities, a deep comprehension of sales tactics, and efficient team and leadership...
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Reservations Manager
1 month ago
Cape Town, Western Cape, South Africa abc Full timeJob Title: Reservations ManagerAt abc, we are seeking a highly skilled and experienced Reservations Manager to join our team. As a key member of our sales and reservations team, you will be responsible for driving sales growth, leading the reservations team, and ensuring operational excellence.Key Responsibilities:Develop and maintain strong relationships...
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Reservations Manager
5 months ago
Cape Town, South Africa Totalstay Full timeThe Reservations Manager plays a pivotal role in managing reservations, ensuring optimal occupancy, revenue maximization, and delivering an exceptional guest booking experience. This role requires strong organizational skills, a keen understanding of sales strategies, and effective team / leadership management. **This is an extremely guest-centric...
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Reservations Manager
1 month ago
Cape Town, South Africa Hire Resolve Full timeHire Resolve's client, a luxury hotel based in Cape Town, is seeking an experienced Reservations Manager to join their team. The Reservations Manager will oversee the reservations department and ensure the smooth processing of guest bookings and inquiries.Responsibilities: Manage and oversee the reservations team to ensure optimal performance and service...
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Reservations Manager
3 months ago
Cape Town, South Africa HotelJobs.co.za Full time**Reservations Manager** **International Hotel Group Cape Town** **R30 145 CTC** New opportunity as Reservations Manager with an international hotel group at one of their iconic 5* properties based in the Mother City. As Reservations Manager your role will entail management of the property’s reservations functions including working closely with the...
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5 months ago
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Reservations Manager
1 month ago
Cape Town, South Africa HotelJobs.co.za Full timeHospitality and Outdoor - New Vacancy - Reservations Manager Luxury Hotel - Cape Town, Western Cape Our client, a luxury hotel in Cape Town, is seeking an exceptional Reservation Manager, to provide exceptional service to their clients and provide phenomenal leadership to the reservations team. **Requirements**: - Matric essential - Diploma in...
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Reservations Manager
5 months ago
Cape Town, South Africa Belmond Full timeAs a Reservations Manager at Mount Nelson, A Belmond Hotel, you are part of a team that enhances guest experiences through personalized handling of reservation requests. In this role, you will lead the reservations team to deliver highly quality and efficient service, ensuring that every guest has an exceptional reservations experience. If you’re looking...
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Reservations Manager
5 months ago
Cape Town, South Africa HotelJobs.co.za Full time**Hospitality and Outdoor - New Vacancy - Reservations Manager** **Hospitality Company - Cape Town** Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target. **Requirements**: - Grade 12 certificate - 2 years’...
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Reservations Manager
5 months ago
Cape Town, South Africa Belmond Management Full timeAs a Reservations Manager at Mount Nelson, A Belmond Hotel, you are part of a team that enhances guest experiences through personalized handling of reservation requests. In this role, you will lead the reservations team to deliver highly quality and efficient service, ensuring that every guest has an exceptional reservations experience. If you’re looking...
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Reservations Manager
5 months ago
Cape Town, South Africa HotelJobs.co.za Full timeOversee all accommodation reservation functions across multiple properties to ensure an engaged, happy and motivated team, efficient room booking, optimal room rates, and maximum occupancy. Ensure a frictionless process and guest experience of the entire pre arrival stage during the guest journey and includes efficient and effective payment collection of...
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Reservations Manager
5 months ago
Cape Town, South Africa The Roberts Connexion Full timeA 5* property seeks to hire a suitably experienced and qualified Reservations Manager. **Scope**: - To ensure that the highest standard of performance and service is achieved when reserving accommodation and additional services. - To manage the Junior Tour operator team - To ensure that guests receive an exceptional guest experience that goes beyond their...
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Reservations Manager
5 months ago
Cape Town, South Africa HotelJobs.co.za Full timeA City Centre Four Star Hotel and Conference centre is looking for a dynamic individual to join their reservations team in capacity of Reservations Manager. - Minimum Matric or an equivalent qualification. - Computer Literate with skills in Excel & Word. - Fluent in English & Afrikaans. - High initiative/self-starter/proactive and can anticipate...
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Reservations Manager
7 months ago
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Reservations Manager
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Cape Town, South Africa HotelJobs.co.za Full timeA large 4-star hotel seeks a Reservations Manager to join their team. **PRINCIPAL ACCOUNTABILITIES/ KEY RESPONSIBILITIES** - Manager and supervise the reservations department staff, ensuring that all employees are properly trained and motivated to provide excellent customer service. - Oversee the hotel’s reservation system, ensuring that it is functioning...
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Assistant Reservations Manager
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