Logistics Export Co-ordinator

2 weeks ago


Durban, South Africa bp Full time

Job summary

**Entity**:
Customers & Products
**Job Family Group**:
Procurement & Supply Chain Management Group
**Job Summary**:
Stakeholder management which include engagement with channel managers, shipping lines, warehousing, transporters, manufacturing plant, internal and external customers

Provide high level customer service. Manage and expedite all orders into Africa/Asia via road, sea and air.

**Key Accountabilities**:
1. Customer Centricity
- Provide customer service demonstrating attention to detail, flexibility and innovation in resolving problems.- Maintain knowledge and update any changes that arise from domestic and foreign regulations and restrictions to ensure compliance of regulatory standards- Weekly meetings with Sales team to discuss customer orders, credit status and issues.- Provide a responsive customer service and resolving issues in a timely manner.- Handle all customer queries and claims efficiently- Provide stock backorder/available report to customers to update them on their order progress- Supply invoices to customers in advance advising them of proposed loads- Request for additional orders to maximize loads for trucks and containers- Quarantined/recalled product. To advise customers of same. To request stock disposal certificate- Provide bilingual customer service as when needed e.g.; BP Mozambique- Constant rate negotiations with shipping lines, transport and inspection agencies- Co-ordinate and monitor road and sea tracking to update customer on timeous delivery.- Stock Count-provide all necessary documentation for stock with regards to loads on the warehouse floor- Communicate with Inventory regarding stock allocations.- Monthly performance reviews with 3rd Party Contractors2. Order Management & Order Processing
- Order acknowledgement from Order Portal and JDE.- Ensuring that order supply is maximised in order meet Export monthly sales target- Ensuring that export orders are consolidated into full truck/container loads in order to optimise transportation costs- Ensure that all the necessary export documentation is arranged and completed for dispatch with the loads- Liaise with various transporters to deliver vehicles/containers as per the 3rd party warehouse loading arrangements- Liaise with various 3rd parties, i.e. Blendcor; clearing and forwarding agents and shipping lines to ensure customer orders are fulfilled- Supplier order capturing and processing on JDE- Process and supply export freight quotation.- Customer order capturing and processing on JDE- Liaising with the various Export customers and Exports Sales teams on order/load prioritisation.- Manual invoices for specific customers due to their unique credit terms.- Marine co-loading- Export of raw materials- Export of promotional items- Adhoc export requests globally- Import-BP Mozambique to Oleos sales- Expedite return of imported products.- Manage forwarding shipments from different supply points e.g.; dispatches from Dubai/Ghent into Nigeria3. Credit control.
- COD customers-Ensure that pre-payment received for pre-paid customers before expediting orders.- Weekly meetings with GBS on Export customers credit status.- Unique payment collection method-Bill of collection method for Nigeria- LC acceptance and approval- Manage order release from GBS based on credit availability.- To provide manual invoice to GBS team for all raw materials that are exported so that customer can be invoiced.- Provide necessary documentation (SAD 500 and UCR) to GBS so that payments can be allocated timeously to avoid reversal of payments.- Manage customers with unique credit terms to avoid credit shortfall.4. Order optimization/ prioritization
- Configuration of loads by pallet, then by container/truck load to maximize utilization- Request for additional orders to maximize loads for containers and trucks- Control and manage of current and future orders as per forecast- Releasing of backorders- Check stock availability- Liaise with Planning on Blendcor goods flow5. Order Dispatch
- Liaise with various transporters to deliver vehicles/container as per 3rd party warehouse loading arrangements- Scheduling of packed and bulk loads- Invoice stock for packed and bulk loads.- Check pricing and refresh.- Ensure that all necessary export documentation is arranged and complete for dispatch- Scheduling of sea and road transport- Source customs docs and ensure that SADC countries have SADC certificates for duty reduction- Arrange and facilitate of all inspections as per country requirement.- Request and supply COA's for inspection containers non-inspected containers- Co-ordination of lubricant sample testing for the specific country requirements.- Recover all costs for non-stock items i.e. customs doc/pallets/transport- Courier all necessary export documentation to customers.- Book inspection for inspection loads and provide inspection agency with all necessary paperwork6. Credit note processing
- Investigate reasons for credit note requests and pr



  • Durban, South Africa MECS Africa Full time

    South Africa, KwaZulu-Natal - Durban Our client in the fuel industry is urgently seeking x5 Logistics Co -Ordinators with basic knowledge in the logístical / fuel movement industry. Preferably from a large transporting company within the car or truck hire industry. Location - Durban Harbor **Experience and Duties** - Dependable, Trustworthy dedicated...


  • Durban, South Africa Unique Personnel Full time

    Job Title - LOGISTICS CONTROLLER/CO-ORDINATOR - Job Number - 72776 - Skills - Logistics - Industry - medical supplies - City - eThekwini (Durban) - Job Description - Inherent Requirements - MUST RESIDE IN OR AROUND THE CANELANDS/ VERULAM AREA (DURBAN) MUST HAVE OWN RELIABLE TRANSPORTATION TO AND FROM WORK - Minimum Qualification - Any - Terms

  • Export Co-ordinator

    4 weeks ago


    Durban, South Africa Carlysle Full time

    **KwaZulu Natal**, Durban** **Monthly Basic Salary (Medical, Pension, Provident, Income Protection, Gap Cover, Bonus, Commission, Market related, Negotiable)** **A family owned and run export trading, specialising in the export of FMGC's, fruit and vegetables, wines and building materials to over 45 countries throughout the world.** **They are looking for...


  • Durban, South Africa Engen Full time

    **Purpose of the Job**: To co-ordinate the distribution processes and controls through monitoring SLA’S & KPI’s, taking responsibility for the standards and processes of transportation, maintaining cost effectiveness with customer centricity approach, collaborating with depots and ensuring that the remedial plans are put into action & administrative...


  • Durban, South Africa Six Sense Full time

    KwaZulu Natal, Durban - Annually Cost To Company (Market related) A well-established logistics business is seeking to appoint a Damages and fleet maintenance co-ordinator Effectively co-ordinate and monitor the damages, repairs and claims processing, with continuous improvement of productivity, capacity management and agility to act on fluctuations at...

  • Export Co-ordinator

    4 weeks ago


    Durban, South Africa Carlysle Human Capital Full time

    **Key Responsibilities include the following**: - Respond to enquiries or provide quotes for potential and existing clients. - Implement financial procedures for confirmed orders - Execute confirmed orders / negotiate shipping and operational requirements / issue - shipping instructions / supplier confirmation / documentation / stock control (expiry dates -...


  • Durban, South Africa Affirmative Portfolios Full time

    MARKETING CO ORDINATOR - DURBAN NORTH - R20 000 PM Sales / Marketing / Communications Durban North, Durban - KwaZulu Natal MARKETING CO ORDINATOR Our client in the retail sector is looking for a strategic Marketing Co Ordinator to join their team. A Marketing Coordinator is a professional who makes sure everything from events and campaigns to research gets...


  • Durban, South Africa Hire Resolve Full time

    Hire Resolve's client is currently seeking a Sales & Logistics Co-ordinator in the Industrial Equipment Industry, specifically in KwaZulu-Natal. In this role, you will be responsible for coordinating the sales and logistics activities related to industrial equipment. You will work closely with customers, sales teams, and logistics providers to ensure smooth...

  • Export Trader

    1 month ago


    Durban, South Africa Tower Group Full time

    **Position Title**: Export Trader **Position Purpose**: To effectively & efficiently manage the administration & operations of the export of charcoal supplies ; its packaging and to report on its affairs. **Key Performance Areas**: To identify and grow our charcoal business in existing and new regions Managing and maintaining effective relationships with...


  • Durban, South Africa Azelis Full time

    RESPONSIBILITIES Transport Manage the transportation of goods and supplies for a medium-sized organization using existing procedures; review and recommend improvements to procedures to ensure on-time delivery of goods and supplies. Incoming Goods Manage a medium-size and medium-complexity warehouse and stores using existing procedures and develop new...


  • Durban, South Africa Merensky Timber Full time

    To oversee the shipment of goods to international locations, ensuring compliance with export laws and regulations. Key tasks include preparing shipping documents, coordinating freight logistics, and managing customer communications. **Qualifications**: - Bachelor's degree in business, supply chain management, or a related field - 2+ years of experience in...

  • Sales Co-ordinator

    1 month ago


    Durban, South Africa SHARON NUROCK RECRUITMENT CC Full time

    **The Person**: - Minimum Matric. - At least 5 years' experience in a Pricing Co-ordinator or Estimator role. - Able to demonstrate an understanding of the Logistics and/or Clearing and Forwarding industry.****: - Above average knowledge and understanding of supply chains. **Essential Requirements**: - Good administration skills. - Computer literate (MS...

  • Exports Controller

    4 weeks ago


    Durban, South Africa Unique Personnel Full time

    **Job Number** - 71010 **Job Type** - Permanent **Job Title** - Exports Controller **Computer Skills** - MS Office **Industry** - Chemical Manufacturing: **City** - eThekwini (Durban) **Province** - Kwazulu Natal **Competencies, roles, and responsibilities** - **Quoting and ordering**: Obtain freight quotes and draft final proforma invoices to...

  • Logistics Clerk

    1 month ago


    Durban, South Africa Talented Recruitment Full time

    KwaZulu Natal, Durban - (Negotiable) Logistics Clerk required to join a growing import/export company based in Cornubia. **Requirements**: - Logistics experience - Export/import, Road and sea freight experience - Cross Border documentation and transport experience **Duties and Responsibilities**: - Order bookings - Documentation handling - Processing...

  • Operations Manager

    1 month ago


    Durban, South Africa Bidvest International Logistics Full time

    **Job Purpose**: It is the responsibility of the Operations Manager to oversee and co-ordinate the operations within the facility, ensuring maximum productivity and high levels of customer service in addition to maintaining full compliance to all Warehouse standards. **Qualifications & Experience**: - Matric. - Tertiary Qualification in Supply...


  • Durban, South Africa SHARON NUROCK RECRUITMENT CC Full time

    Requirements:Matric essential.Degree or Diploma in Shipping or Logistics.Min 5 years experience in import Bill of Entry tariffing and import and export procedures (sea and air, groupage and FCLs) as a Client Controller.Proficiency in Microsoft Office Excel and Outlook.Experience working on Shipshape advantageous.Responsibilities:Receive bookings and open...


  • Durban, South Africa Adzuna ZA B C2 Full time

    Requirements:Matric essential.Degree or Diploma in Shipping or Logistics.Min 5 years experience in import Bill of Entry tariffing and import and export procedures (sea and air, groupage and FCLs) as a Client Controller.Proficiency in Microsoft Office Excel and Outlook.Experience working on Shipshape advantageous.Responsibilities:Receive bookings and open...


  • Durban, South Africa SHARON NUROCK RECRUITMENT CC Full time

    Requirements: Matric essential. Degree or Diploma in Shipping or Logistics. Min 5 years experience in import Bill of Entry tariffing and import and export procedures (sea and air, groupage and FCLs) as a Client Controller. Proficiency in Microsoft Office Excel and Outlook. Experience working on Shipshape advantageous. Responsibilities: Receive bookings...


  • Durban, South Africa Rooted recruitment Full time

    **Job specification Qualifications** - Qualification in logistics would be useful but is not essential - Degree or diploma preferred but not essential if experience is sufficient Experience - Operations and fleet management - Third party partner and supplier management - Customer service at a senior level Training - IICL container surveyors’ course...

  • In-house Controller

    4 weeks ago


    Durban, South Africa Bidvest International Logistics Full time

    **Job Purpose**: Controls procedures to process the flow of cargo from the time that an order is placed on an overseas supplier until the goods are delivered to the importer. Includes all Bidvest International Logistics(BIL) operational functions in a specific department/allocated section/at the client’s site. **Qualifications &...