Quality Control

4 weeks ago

Midrand, South Africa Capital H Staffing and Advisory Solutions Full time

Our client, a Logistics Solutions Company, is looking for Quality Control Reporting specialist

The role of the QC Reporting Specialist:

- To develop and implement quality control procedures of solutions output and ensuring that the output meets required quality standards at every stage of the project.
- The role entails continuously monitoring and seeking ways to improve on existing quality measures and build a knowledge repository for solutions quality management.
- Review solution documentation to enhance quality and professionalism.
- Must be experienced in quality management methodologies, principles, and related tools with an understanding of the supply chain solution development environment.
- Prepare, analyse, and distribute various reports within the SCA team and other stakeholders (internal / external). It entails collaborations with the solutions team and key stakeholders to ascertain information needs that will be interpreted and effectively communicated in report formats.
- Create standard report templates for various reports and / or specified platforms, which adhere to established quality standards.

**Qualifications, skills, and experience required**
- Bachelor’s degree in business administration, BCom Marketing, BCom Logistics or BCom Supply Chain Management [NQF level 7 or higher] would be an added advantage.

**Skills and Experience**
- 5+ years' relevant work experience.
- Strong knowledge and understanding of quality management methodologies.
- Data analysis proficiency. Ability to analyse data, identify trends, draw meaningful insights, and present findings.
- Attention to detail.
- Reporting and visualisation skills.
- Thorough understanding of capabilities offered by the client
- Basic understanding of supply chain concepts and familiarity with relevant industries’ supply chain dynamics.
- Exceptional written and verbal communication, with the ability to both internal and external
- Self-motivated and able to work independently and proactively, with a sense of ownership and accountability for professionally laid-out project outputs.
- Ability to collaborate and work with cross-functional teams.
- Proficient in MS Office suite (Excel, Word, PowerPoint)
- Basic financial management acumen.
- Assist with general admin and research tasks (trends, thought leadership etc.)

**Key performance areas**
- Document and maintain knowledge repository of quality management documentation and templates (ensure alignment with DPW’s quality standards).
- Solution governance, i.e. NDA adherence, data storage, backups.
- Create corrective action plans to address quality issues and non
- Assist with arranging events i.e. workshops or seminars internally or with clients.
- Assist with writing, editing, and formatting external communications e.g. case studies.
- Design, create and keep up to date all reporting templates for the business unit.
- Ensure the accuracy and quality of report outputs.
- Status reporting (past, current and future) solutions projects.
- Assist with pipeline management (e.g. MDS system & process).

**Personal attributes**:

- Business acumen: align to team’s objectives to identify and implement supporting processes.
- Improvement orientation: Stay abreast with best practices in quality management and reporting mechanisms.
- Interpersonal effectiveness: Establish effective interpersonal relations with key stakeholders to enable functional integration. Establish a culture that values and embraces diversity and inclusiveness of people and ideas.
- Clarity of communication: Ability to customise messages to different audiences and effectively ensure clarity and understanding by stakeholders.
- Be a team player, live and protect the team culture.

**Nature of position**
- Permanent
- Willing to work extended hours

**General**:

- _Our client is committed to Transformation, which encompasses Employment Equity, Diversity and Inclusion when recruiting internally and externally. It is company policy to promote from within wherever possible. _
- _Please include your current salary and salary expectations._

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