Specialist: Change Management
7 months ago
Business Unit, Department, Reporting Business Unit Shared Services Department Human Resources Job Family Human Resources Position reports to Senior Manager Integrated Change Management Span of Control Where relevant Level of Engagement Internal and External stakeholders
Core Description
**The Specialist**: Change Management will drive change essential to successful transformation. They play a key role in ensuring projects (change initiatives) meet objectives on time and on budget by increasing employee adoption and usage. This person will focus on the people side of change, including changes to business processes, systems and technology, job roles and organisation structures. The Change Management Specialist will work to drive faster adoption, higher ultimate utilisation of and proficiency with the changes that impact employees. These improvements will increase benefit realisation, value creation, ROI and the achievement of results and outcomes. Key Deliverables / Primary Functions
Ensure organisational awareness, education and advocacy
Provide coaching to senior sponsors and leaders
Implement and maintain the Change Management methodology and tools
Participate in a Change Management Community of Practice
Deliver change management training
Track and manage Change Management reporting for allocated change initiatives
Manage and facilitate communication and training relating to a specific change intervention
Creating and implementing change management strategies and plans that maximise employee adoption and usage and minimise resistance Core Functional Skills & Knowledge
Programme and project management
Continuous improvement methods, tools, and techniques (e.g., Lean/Six Sigma)
Adapting change management strategy and approach based on changing business conditions
Business Acumen
Training design and delivery
Workshop design and facilitation
Creative crafting and packaging of change content
Ability to handle multiple projects at any given time of various sizes Core Behavioural Competencies 2. Developing and implementing account plan or strategy 4. People / Team Leadership 5. Decision Making 3. Meeting customer expectations 6. Communication and Impact 1. Job Match Minimum Qualifications NQF 6: 3 year Degree/ Diploma/ National Diploma in Human Resources OR NQF 4: Grade 12 Additional Qualification preferred or advantage Experience
5 years’ experience in running organisational Change Management initiatives
OR
7 years’ experience in running organisational Change Management initiatives with Grade 12
Certifications Certified Change Management professional Professional Memberships in Relevant Industry Level of Engagement & Span of Control
Internal and External stakeholders Special Requirements/ Employment Condition Valid Drivers license Workplace/Physical Requirements Hybrid Remote Worker
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