Prepping, Fulfilment and Dispatch Officer

3 months ago

Roodepoort, South Africa Gadget Boss Full time

Are you a detail-oriented and organized professional with experience in e-commerce operations? We are seeking a highly motivated Prepping,Fulfillment & Dispatch Officer to join our dynamic team in the e-commerce industry. With a minimum of 6 months of experience and a matric or diploma qualification, you will play a vital role in ensuring the accurate and efficient preparation and fulfillment of customer orders.

**Responsibilities**:

- Prepare and pack customer orders accurately and efficiently for shipment.
- Conduct quality checks to ensure products meet our standards before shipping.
- Maintain organized inventory storage and retrieval systems to facilitate order fulfillment.
- Coordinate with warehouse and logistics teams to prioritize and schedule order shipments.
- Generate and print shipping labels, packing slips, and other required documentation.
- Collaborate with customer service to resolve order-related inquiries or issues.
- Follow standard operating procedures for order processing, packaging, and shipping.
- Monitor inventory levels and coordinate with the purchasing team for restocking.
- Maintain a clean and organized work area to ensure a safe and efficient work environment.
- Assist in the implementation and improvement of prepping and fulfillment processes.
- Perform routine inventory audits and assist in cycle counting activities.
- Identify opportunities to improve operational efficiency and propose solutions.
- Adhere to health and safety regulations to ensure a safe working environment.
- Keep accurate records of daily activities, including order fulfillment and shipping details.

**Qualifications and Skills**:

- Matric or Diploma qualification in Business Administration, Logistics, or a related field.
- Minimum of 6 months of experience in e-commerce operations, preferably in order fulfillment.
- Strong attention to detail and accuracy in handling and packing customer orders.
- Proficiency in using order management systems and e-commerce platforms.
- Excellent organizational and time management skills to meet order deadlines.
- Basic knowledge of shipping procedures and documentation.
- Ability to work effectively in a fast-paced and team-oriented environment.
- Strong communication and interpersonal skills to collaborate with internal teams.
- Ability to adapt quickly to changing priorities and work under pressure.
- Knowledge of inventory management principles and practices is a plus.
- Forklift or pallet jack operation experience is a bonus.

Pay: R4 500,00 - R5 000,00 per month

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