Fulfillment Officer
2 weeks ago
Gadgetboss trading as Clicknow.co.za is a dynamic and rapidly growing e-commerce company dedicated to providing our customers with an exceptional online shopping experience. We are passionate about innovation, customer satisfaction, and creating a positive impact in the e-commerce industry. Join our team and be a part of the exciting world of online retail
As a Fulfillment Officer, you will play a crucial role in ensuring the smooth and efficient fulfillment of customer orders. You will be responsible for managing order processing on these platforms: Makro, bobshop, Clicknow Website, Facebook e.tc to guarantee that our customers receive their purchases accurately and on time.
**Key Responsibilities**:
- Process and fulfill customer orders accurately and efficiently.
- Collaborate with the warehouse team to ensure proper product storage and organization.
- Manage and optimize shipping and logistics to meet delivery deadlines.
- Handle returns, exchanges, and customer inquiries regarding order status.
- Implement quality control measures to ensure product accuracy.
- Identify and propose process improvements to enhance efficiency.
**Qualifications**:
- 1 year experience in e-commerce order fulfillment or a related field.
- Strong attention to detail and organizational skills.
- Excellent communication skills, both written and verbal.
- Proficient in using e-commerce software and order management systems.
- Ability to work effectively in a fast-paced, deadline-driven environment.
- Team player with a positive attitude and a strong work ethic.
- Knowledge of logistics and supply chain management is a plus.
**Benefits**:
- Competitive salary
- Employee discount on products
- Opportunities for career advancement
- Friendly and collaborative work environment
**How to Apply**:
Pay: R4 500,00 - R5 000,00 per month
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