Temporary Mail Service Assistant
2 weeks ago
Advert reference: click_014121
Advert status: Online
- **Position Summary**:
**Industry**:Wholesale & Retail Trade
**Job category**:Office Support
**Location**:Roodepoort
**Contract**:Fixed Term Contract
**EE position**:No
**Brand**:Clicks Group
**Introduction**:
We are looking to recruit a Mail Service Assistant to work within our Group Facilities department. The role will be based at the Regional Office in JHB and will report to the Administrative Assistant.
**Job description**:
**Purpose and Objectives**:
The person will be responsible for receiving, handling and delivery of all mail related items; In and Outgoing Mail, Registered Mail, Incoming Faxes, Courier items, including supplies and performing loading bay activities.
**Incoming Mail**:
- Sorting of all Incoming mail Items daily.
- Ad hoc Incoming Mail tasks as requested.
- Handle all Registration Items daily.
- Handle all incoming faxes daily.
- Handle and Sort all Courier Items Received
- Deliver mail to Departments
***
**Outgoing Mail**:
- Collection of Mail from Departments
- Daily handling and sorting of all Post Office, External, Outgoing Mail Items and courier parcels daily.
- Handle all ad hoc tasks as requested.
- Handle all Registration Items daily.
***
**Dry Cleaners**:
- Receive and Dispatch of Dry Cleaning from Staff
- Write up documentation relating to Dry Cleaning
- Accept and Document Payment for the service.
- Liaise with the Dry Cleaning collections team.
***
**Loading and Receiving bay Duties**:
- Receive all deliveries and enter into the relevant registers
- Distribution of all Mail House items and supplies daily
- Check seals on incoming Rollertainers and deliver to right department.
**Policies and Procedures**:
- Ensure that Policies and Procedures relating to Health and Safety as well as Quality of Work are adhered to
- Report any discrepancies or concerns to your Supervisor.
- Take every precaution to ensure that you are compliant with all Policies and Procedures.
Reception:
- Relieve at Reception when required
**Minimum requirements**:
**Qualifications and Experience**:
- Matric
- 2/3 years similar working experience in a similar environment
***
**Skills, Abilities and Job Related Knowledge**:
- Should understand and be able to operate equipment and software relating to the mailroom
- Customer Service experience
- Good understanding of SLA’s and Processes and Procedures
***
**Essential Competencies**:
- Ability to communicate effectively at all levels.
- Must be energetic and highly self-motivated
- Must be reliable and approachable
- Must be self-motivated and team oriented
- Must be friendly, polite and helpful when dealing with customers
- Must be able to work competently under pressure
- Must be service oriented.
- Must be able to work independently.
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