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Restaurant & Hotel Manager

6 months ago

Franschhoek, South Africa Franschhoek Wine Tram Full time

**Title**:Restaurant and Hotel Manager

**Location**: Franschhoek, Western Cape

Are you ready to take on a role that offers a truly exceptional and unique experience? We are seeking an experienced and passionate individual to join our team as a Restaurant and Hotel Manager. This is a remarkable opportunity to build, oversee and manage a boutique service that sets itself apart from the rest.

**Responsibilities**:

- Lead the operations of our restaurant and hotel, ensuring exceptional service delivery and customer satisfaction.
- Develop and implement strategies to maintain the unique character and ambiance of our establishment, making it a standout destination for guests.
- Manage and motivate a team of dedicated staff members, providing guidance and training to maintain high standards of service and professionalism.
- Oversee all aspects of daily operations, including reservations, guest check-in and check-out, dining service, and housekeeping.
- Maintain strong relationships with suppliers and vendors to ensure the availability of quality products and services.
- Collaborate with the culinary team to develop innovative and enticing menus that reflect our commitment to a unique dining experience.
- Implement effective marketing and promotional initiatives to attract new customers and retain existing ones.
- Uphold and enforce all health and safety regulations to ensure a safe environment for both staff and guests.

**Requirements**:

- Previous experience as a Restaurant Manager and Hotel Manager is essential, preferably in a boutique establishment.
- Proven track record of delivering exceptional customer service and maintaining high standards of quality.
- Strong leadership and team management skills, with the ability to inspire and motivate a diverse team.
- Excellent communication and interpersonal skills, enabling effective interaction with guests, staff, and suppliers.
- A keen eye for detail and a passion for creating unique experiences that leave a lasting impression.
- Exceptional organizational and multitasking abilities to handle the demands of a fast-paced environment.
- Sound financial acumen and experience in budgeting and cost control.
- Proficiency in using hotel management software and other relevant technology.
- A degree or diploma in Hospitality Management or a related field is highly desirable.

If you are ready to embrace a role that offers a one-of-a-kind experience, where your expertise and passion can shine, we invite you to join our team and be part of building a business.

**Remuneration**:Market Related

**Important to note**: Test Gorilla is utilised through this hiring process. Expect invitations to be sent to your mail address requiring your attention. Kindly ensure you mail address on your CV is correct and that you check your spam folder/s in the event assesssment/s get misallocated, thereby unduly delaying the recruitment process.

**Job Type**: Contract
Contract length: 12 months