Applications Development Head

6 months ago


Cape Town, South Africa FirstRand Full time

Job Description

Role Purpose

Key responsibilities include:
- Drive the enablement of open market on platform.- Drive and direct the development of credit rules to on-platform solutions.- Expand and enhance Marketing and Analytical capabilities.- Drive the development strategy to implement innovative solutions that will increase the customer base.- Demonstrate a thorough knowledge of campaign management and execution and model and decision management.- Drive strategic projects, change management and platform integration across operations. Ensure and encourage adherence to an operational framework of policies and procedures.- Ensure integrated view and reporting of relevant business information through analysis of information to identify trends, discrepancies and inconsistencies for decision making purposes.- Use the insights gained through integrated business reports to measure success and realign tactical strategy implementation objectives appropriately.- Research and design a longer-term financial resource requirement plan for area of responsibility.- Analyse and develop implementation plans, against the forecasted financial budget.- Monitor, Identify and implement opportunities for revenue growth.- Provide guidance and direction on the design and delivery of customer service solutions, systems and interactions aligned to Organizational values and service standards.- Drive continuous improvement in customer service delivery that prevent problems from arising in the future in a proactive manner.- Enhance the service experience by ensuring the alignment of multiple service delivery processes and channels by putting the customer first and implementing service delivery and efficiency models.- Provide input into, and implement, corporate governance, compliance, integrity and ethics policies in area of accountability to identify and manage risk exposure.- Contribute to sustaining a competitive edge through external networking, benchmarking and representation on related forums.- Stay abreast of relevant industry risk management best practices and legislative amendments and suggest ways to leverage these to ensure continuous improvement.- Manage performance teams against expected individual and team delivery targets and build team capability in areas of responsibility by providing direction, coaching, and regular feedback to employees to improve performance and implement performance improvement initiatives.- Drive cultural change within area to encourage diversity and impact transformation.- Support and develop talent and foster an inclusive environment where all people can thrive and contribute towards the sustainable success of the organization.- Establish an enabling climate and culture to energize employees, give meaning to work, minimize work disruption and maximize employee productivity.

We can be a match if you are:
- Able to manage Marketing & Analytical technology budgets.- Drive and develop Credit Risk Rules to On-Platform Solutions- Have proven experience in managing IT Development Teams- Demonstrate the basics of IT architectural design and system/business analysis.

Qualifications and Experience- Minimum Qualification - Have a relevant Degree or Diploma in Information Management- Experience: A minimum of 5 - 8 years’ experience and business exposure to, of which 2 - 3 years is ideally at a management level:
- Campaign Management & Execution- Model and Decision Management- Insurance Capacities (DirectAxis experience a bonus)-
- Adobe Campaign Manager, Java, C#, Camunda, SASViya, FICO Blaze, Mendix, NiFi and Abinitio

Job Details

Application Closing Date

02/02/24



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