Application Service Support Agent

KEY RESPONSIBILITIES AND QUALIFICATIONS: Key Responsibilities: - Diagnose and troubleshoot software issues to determine the root cause of problems. - Identify trends in users’ issues. - Provide regular updates to users on the status of their requests. - Escalate complex issues to senior support personnel as needed. - Document and track users’ issues and...

KEY RESPONSIBILITIES: - Have technical systems support experience. - Diagnose and troubleshoot software issues to determine the root cause of problems. - Deployments and releases experience. - Identify trends in users’ issues. - Provide regular updates to users on the status of their requests. - Escalate complex issues to senior support personnel as...

Job title : Online Sales Support Agent We are seeking a dynamic, proactive and customer-focused Online Sales Support Agent to join our team in the Contact Centre. Duties and Responsibilities: Provide telephonic and email support for any queries related to online sales. Provide support to both staff and to customers for online sales transactions. Guide...

**Job Number** - 66972**Job Type** - Permanent**Job Title** - Technical Support Agent**Computer Skills** - A+,Cambium,Juniper,MikroTik,N+,ubnt**Industry** - Computer - IT**City** - Tshwane (Pretoria)**Province** - Gauteng- Require a dedicated and driven individual to join the Support Team (routing, setups, radio links, fibre etc.)- Roles and...

RESPONSIBILITIES: - Manage Application Support division: - Manage the ITS Application Support division and subordinates; - Establish strategic goals for the ITS Application Support division (in line with the UP and ITS strategies), and ensure that those goals are met by compiling related action plans to be executed by the division; - Stay abreast of...

Do you have what it takes to be the best sales agents? We are looking for passionate and professional sales agents. No experience required, our experts in sales will provide training. As a sales agent, you are the front line in customer service. You are the person that they will depend on to fulfill requests and provide services that best meet their...

Applications are invited for the** Installer Technical Support Agent** position to be based in **Tshwane**. **PURPOSE OF THE ROLE**: Support Field Technicians daily with installations, callouts and surveys. Ensure a high level of quality workmanship by constant evaluation of info provided by the Technicians. **Key Performance Areas would include, but are...

**Duties & Responsibilities**: - Provide front-end support to our respective clients and users as well as colleagues in other departments. - Manage and maintain client service level agreements and output expectations. - Form part of a 24/7 support team and provide support on weekly rotational roster. - Perform other tasks and activities in support of the...

Applications are invited for the **Installer Technical Support Agent **position to be based in **(enter town / region)** **PURPOSE OF THE ROLE**: Support Field Technicians daily with installations, callouts and surveys. Ensure a high level of quality workmanship by constant evaluation of info provided by the Technicians. **Key Performance Areas would...

Applications are invited for the **Technical Support Agent**position to be based in **Tshwane**. **PURPOSE OF THE ROLE**: **Key Performance Areas would include, but are not limited to**: **First Line Customer Support**: - Provide support to walk-in clients as needed, ensuring their issues are addressed promptly and effectively. - Manage incoming calls by...

Requirements - A relevant 3-year degree - Minimum of 5 years' experience in applications and functional and business analysis within the implementation and/or support environments of application. - Exposure to Diligent advantageous Responsibilities - Provide application functional support to our client's applications for users. - Drive business analysis...

**Application Support Specialist - Rneg - Pretoria** Form part of a 24/7 support team and provide support on weekly rotational roster. Technical qualification or degree will be beneficial. Min 5 years’ experience in Application Software support Must be a quick learner

_ **Sales Agent **_ **Key Responsibilities**: - Sell products directly to customers - Provide excellent customer service and support - Attend daily morning meetings to stay updated on products and sales strategies - Meet and exceed sales targets and performance goals - Manage customer inquiries and concerns professionally **Required Qualifications**: -...

This software development company is seeking a Application Support Technician Matric is ess A+N+ is required/Application support experience Strong SQL will be essential

RequirementsA relevant 3-year degreeMinimum of 5 years' experience in applications and functional and business analysis within the implementation and/or support environments of application. Exposure to Diligent advantageousResponsibilitiesProvide application functional support to our client's applications for users.Drive business analysis initiatives for...

Requirements A relevant 3-year degree Minimum of 5 years' experience in applications and functional and business analysis within the implementation and/or support environments of application. Exposure to Diligent advantageous Responsibilities Provide application functional support to our client's applications for users. Drive business analysis...

**Information Technology** **Pretoria** ***: **Senior Applications Support Analyst** **Pretoria** **Salary - Market Related** **Reports to** - Solutions Delivery Manager **Business Unit** - Information and Communication Technology **Role Level** - Advanced **Overview**: **Key Performance Areas**: - **Administration and user support **- responding to...

A well-established organization in **Villieria, Pretoria **is seeking a **Inbound Contact Centre Agent** to join their team. **Salary will be discussed in the interview.** **PLEASE NOTE**: **Application Process**: **Requirements**: - Background in IT or Technical Support - Resolve customer issues efficiently and courteously promptly - Provide a memorable...

**Job Advert Summary**: **Purpose Statement** **About SABS** The South African Bureau of Standards (SABS) is mandated to develop, promote and maintain South African National Standards (SANS), promote quality in connection with commodities, products and services, and render conformity assessment services and assist in matters connected therewith. Working...

KEY PERFORMANCE AREAS - Management of incidences, problems and requests - managing incidents, problems and requests by ensuring established standard operating procedures and processes are followed, including documentation of issues and their resolutions - Project management -execute tasks within a project management environment, including in different IT...