Software Application Support Agent

KEY RESPONSIBILITIES AND QUALIFICATIONS: Key Responsibilities: - Diagnose and troubleshoot software issues to determine the root cause of problems. - Identify trends in users’ issues. - Provide regular updates to users on the status of their requests. - Escalate complex issues to senior support personnel as needed. - Document and track users’ issues and...

RESPONSIBILITIES: - Manage Application Support division: - Manage the ITS Application Support division and subordinates; - Establish strategic goals for the ITS Application Support division (in line with the UP and ITS strategies), and ensure that those goals are met by compiling related action plans to be executed by the division; - Stay abreast of...

Elle Health is a healthcare technology company. Our goal is to reduce the administrative burden of running a successful medical practice using innovation and technology. We are looking for a senior energetic, driven, and smart software support person in Pretoria to join our rapidly growing health-tech team. **Responsibilities**: - Visiting medical...

**Job Number** - 66972**Job Type** - Permanent**Job Title** - Technical Support Agent**Computer Skills** - A+,Cambium,Juniper,MikroTik,N+,ubnt**Industry** - Computer - IT**City** - Tshwane (Pretoria)**Province** - Gauteng- Require a dedicated and driven individual to join the Support Team (routing, setups, radio links, fibre etc.)- Roles and...

2years - Telephonic support on Accounting Software with clear and confident instructions given to client with any unanswered queries escalated to management - Assess clients query whether it’s software or user related and communicating effectively to line management - Training on the accounting Software Logging of queries and correspondence. - Updates and...

Applications are invited for the** Installer Technical Support Agent** position to be based in **Tshwane**. **PURPOSE OF THE ROLE**: Support Field Technicians daily with installations, callouts and surveys. Ensure a high level of quality workmanship by constant evaluation of info provided by the Technicians. **Key Performance Areas would include, but are...

Applications are invited for the **Technical Support Agent**position to be based in **Tshwane**. **PURPOSE OF THE ROLE**: **Key Performance Areas would include, but are not limited to**: **First Line Customer Support**: - Provide support to walk-in clients as needed, ensuring their issues are addressed promptly and effectively. - Manage incoming calls by...

Applications are invited for the **Installer Technical Support Agent **position to be based in **(enter town / region)** **PURPOSE OF THE ROLE**: Support Field Technicians daily with installations, callouts and surveys. Ensure a high level of quality workmanship by constant evaluation of info provided by the Technicians. **Key Performance Areas would...

Do you have what it takes to be the best sales agents? We are looking for passionate and professional sales agents. No experience required, our experts in sales will provide training. As a sales agent, you are the front line in customer service. You are the person that they will depend on to fulfill requests and provide services that best meet their...

Health Application Development OpportunityADVC is seeking a skilled software developer to design and program a health application for health workers to log patient detail hours spent and link to a MYOB account. This is a greenfield development project, and design workshops will be held in the beginning of December. Work from home in a South African-based...

E&D Recruiters is looking for an experienced Software Developer for DSP Applications to work on exciting projects in Pretoria East. The role involves developing digital communication software components, implementing and verifying standardised waveforms, and applying DSP processing techniques such as modulation, synchronisation, channel estimation and...

_ **Sales Agent **_ **Key Responsibilities**: - Sell products directly to customers - Provide excellent customer service and support - Attend daily morning meetings to stay updated on products and sales strategies - Meet and exceed sales targets and performance goals - Manage customer inquiries and concerns professionally **Required Qualifications**: -...

**Duties & Responsibilities**: - Provide front-end support to our respective clients and users as well as colleagues in other departments. - Manage and maintain client service level agreements and output expectations. - Form part of a 24/7 support team and provide support on weekly rotational roster. - Perform other tasks and activities in support of the...

Pretoria-based company looking for **Debt Collection Agents** to start immediately. **Minimum requirements as follows**: Matric Certificate Debt Collections Experience Must be target driven Basic salary of R4,500.00 to R6,500.00 + Commission (depending on experience) **Note: Applications without supporting docs will not be considered!** **Salary**:...

Pretoria-based company looking for **Call Center** **Agent** to start immediately. **Minimum requirements are as follows**: - Matric Certificate - **Debt Collections** or Sales Experience (**Advantageous**) - Must be target driven - **Must reside in Pretoria** Basic salary of R4,700.00 to R6,500.00 + Commission (depending on experience) **Note:...

**Purpose of the Job**: We are looking for an honest and enthusiastic Quality Assurance Agent to contribute to the organisations goals to achieve exceptional customer service to our clients. The Quality Assurance Agent will support the Call Centre by monitoring and evaluating communication, coaching & training Call Centre Agents, continually assessing and...

A well-established organization in **Villieria, Pretoria **is seeking a **Inbound Contact Centre Agent** to join their team. **Salary will be discussed in the interview.** **PLEASE NOTE**: **Application Process**: **Requirements**: - Background in IT or Technical Support - Resolve customer issues efficiently and courteously promptly - Provide a memorable...

Applications are invited for the **Helpdesk Agent - Tier 1 **position to be based in **Tshwane.** **PURPOSE OF THE ROLE**: **Key Performance Areas would include, but are not limited to**: - Offer first line support to customers, which includes taking initial call from users. - Always strive for first call resolution. - Determines if fault is customer-side,...

Applications are invited for the **Helpdesk Agent - Tier 1 **position to be based in Tshwane. **PURPOSE OF THE ROLE**: **Key Performance Areas would include, but are not limited to**: **First contact and first call customer support**: - Assist walk-in clients where applicable. - Screen incoming calls, redirecting them to the correct departments, and...

Applications are invited for the **Helpdesk Agent - Tier 1 **position to be based in** Tshwane.** **PURPOSE OF THE ROLE**: **Key Performance Areas would include, but are not limited to**: **First contact and first call customer support**: - Assist walk-in clients where applicable. - Screen incoming calls, redirecting them to the correct departments, and...