Technician: Application Development and Support

2 weeks ago

Pretoria, South Africa SABS Full time

**Job Advert Summary**:
**Purpose Statement**

**About SABS**

The South African Bureau of Standards (SABS) is mandated to develop, promote and maintain South African National Standards (SANS), promote quality in connection with commodities, products and services, and render conformity assessment services and assist in matters connected therewith. Working for the SABS opens the mind to the world around you. We offer diverse career paths in dynamic environment that nurtures and recognises talent and potential. Become part of our vision of being a trusted standardisation and business assurance solution provider and join a team that fosters accountability, excellence and innovation in an inclusive workplace.

SABS is an equal opportunities employer, and our recruitment will be done in line with the Employment Equity Act 55 of 1998 and our EE Policy.

**Minimum Requirements**:
National Diploma / Diploma in IT, Information Systems, Computer science or a related field (NQF Level 6)

DevOps Certification is advantageous.

ITIL Foundation certification is advantageous.

3 years relevant work experience in Application Development on Java, Java Script, Oracle and.Net.

Proven track record in maintaining and supporting ERP and Human Capital Information systems.

**Duties and Responsibilities**:
**Functional Management**
- Coordinate the assessment, impact analysis, investigation into root causes and implementation of solutions for all proposed business requirements.
- Maintain subsequent system changes and communicate implemented changes to relevant stakeholders.
- Prepare and present the required standard documentation for ICT change control processes.
- Provide technical support in resolving all audit findings on the schedule as required.
- Participate in project teams to document and support solutions.
- Compile Business Application statistics and information as required and submit to the relevant stakeholders.
- File all relevant financial reports on the relevant ERP system for external and internal stakeholders in support of chargeback for services rendered.

**Risk and Compliance Management**
- Assist in identifying and adhering to fraud controls, risk prevention principles, sound governance and compliance processes, and tools to identify and manage risks.
- Support and provide evidence to all internal and external audit and regulatory requirements.
- Maintain quality risk management standards in line with ISO and regulatory requirements.
- Maintain and enforce all related Service Level Agreements to minimise business risk and ensure business continuity.
- Adhere to all relevant laws, policies and Standard Operating Procedures throughout the organisation.

**Stakeholder Management**
- Build and maintain effective internal and external stakeholder relationships for the purpose of expectations management, knowledge sharing and integration, and to manage the organisation’s reputation.
- Represent and participate in the organisation’s committees and task teams when required.
- Attend meetings and present relevant information to stakeholders when required.
- Ensure efficient communication to all relevant stakeholders.
- Ensure the provision of excellent customer service.
- Resolve and follow-up on queries and problems within span of control and within agreed time frames.
- Liaise with relevant stakeholders regarding follow-up of information, as required.
- Escalate unresolved ICT requests and provide status reports as per standard operating procedures

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