Customer Service Advisor
3 days ago
The purpose of the role is to provide an exceptional customer experience on every customer interaction, by positively engaging and enhancing customer loyalty and value, through providing solutions and resolving customer queries in an efficient manner.
Duties will include but not be limited to:
- Escalate all relevant queries to the relevant role players, where applicable
- To ensure that responses to their customers follow call centre measurement criteria and adhere to all regulatory, fair trading and competition practices. In addition, the Customer Service Advisor is required to comply with all Health, Safety and Security policies
- To develop and maintain effective working relationships with co-workers. Additionally, accepting responsibility for personal development and performance improvement
**Requirements**:
- Matric / Grade 12 (required)
- Certificate / Diploma (advantageous)
- Minimum 6 months Call Centre / BPO / Customer Service experience
- Native level / fluency in English (both verbal and written)
- Excellent communication and customer focus (both verbal and written)
- Ability to work rotational shifts between 09h00 to 22h00 (7 x 365)
-
Inbound Customer Service Advisor
2 months ago
Cape Town CBD, South Africa EXL Service Full timeBasic Function: As an Advisor, you will handle majorly INBOUND insurance queries. Job Responsibilities: Operations: Ensure a positive customer experience. Process new business, renewals, amendments and cancellation of policies and change details as needed Identify customers need, clarify information, research every issue and provide solutions and/or...
-
Customer Service Advisor
6 months ago
Cape Town, South Africa Webhelp Full time**Advisor** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: **Reimagine your career** Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix + Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an...
-
Customer Service Advisor
7 months ago
Cape Town, South Africa Webhelp Full time**Advisor** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: **Reimagine your career** Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix + Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an...
-
Customer Service Advisor
7 months ago
Cape Town, South Africa Webhelp Full time**Advisor** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: - Are you a night owl? Are you available to work shifts between 5pm and 4am? Passionate about customer service? This is your opportunity to join our dynamic US campaign as a Customer Service Advisor in Cape Town. Earn a competitive salary that rewards your hard...
-
Customer Service Advisor
7 months ago
Cape Town, South Africa Webhelp Full time**Customer Service/Support** **Location** - Cape Town, South Africa*** Job Title: Customer Service Advisor **Job Description**: We’re looking for ambitious Customer service Advisors who have experience working with trouble shooting and technical service calls as well as working towards multiple targets in a fast-paced environment. We want target driven...
-
Customer Service Advisor
6 months ago
Cape Town, South Africa Webhelp Full time**Job Advert** Reimagine your career** Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix + Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative campaign. With game-changers in over 70 different...
-
Customer Service Advisor
7 months ago
Cape Town, South Africa Webhelp Full time**Job Advert** Reimagine your career** Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix + Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative campaign. With game-changers in over 70 different...
-
Customer Service Advisor
6 months ago
Cape Town, South Africa Sigma Connected Full time**Company Description** Sigma Connected Group is a people company that values the power of human connections. We listen and learn to better understand our employees, clients, clients' customers, and wider communities. We believe that better connections lead to better outcomes for everyone. We are not just another business process outsourcing provider; we...
-
Customer Service Advisor
5 days ago
Cape Town, South Africa Webhelp Full time**Advisor** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: If you’re highly organised with a critical eye for detail, passionate about sharing knowledge and empowering others, then we need you to join us as a Customer Service Advisor on an innovative campaign in our Cape Town office. In this role, you'll act as the...
-
Customer Service Advisor
9 months ago
Cape Town, South Africa Cummins Full timeWe are looking for a talented **CUSTOMER SERVICE ADVISOR** to join our team specializing in **SERVICE** for our **DISTRIBUTION BUSI** NESS **SEGMENT** in **CAPE TOWN**, **SOUTH AFRICA**. **In this role, you will make an impact in the following ways**: - Provide expanded assistance to customers, including end-users, distributors, and/or dealers seeking...
-
Customer Service Advisor
7 months ago
Cape Town, South Africa Webhelp Full time**Customer Service/Support** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: - Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix + Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an...
-
Customer Service Advisor
7 months ago
Cape Town, South Africa Webhelp Full time**Job Advert** Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix + Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative campaign with a salary of R7166. With game-changers in over 70 different...
-
Customer Service Advisor
7 months ago
Cape Town, South Africa Webhelp Full time**Job Advert** Are you a night owl? Are you available to work shifts between 5pm and 4am? Passionate about customer service? This is your opportunity to join our dynamic US campaign as a Customer Service Advisor in Cape Town. Earn a competitive salary that rewards your hard work with an all-inclusive package valued at R11,500 with additional incentives up...
-
Customer Service Advisor
4 months ago
Cape Town, South Africa Webhelp Full time**Job Advert** Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative campaign with a salary of R9000 which includes a campaign allowance. With game-changers in...
-
Service Advisor
7 months ago
Cape Town, South Africa Chery Century City Full timeWe are looking for an experienced franchise dealership service advisor to join our growing team at Chery Century City. Your role will include, but not necessarily be limited to, making service bookings for customers, checking customers' vehicles in for their service booking or repair booking, keeping customers updated on the progress of their service /...
-
Service Advisor
6 months ago
Cape Town, South Africa IKON Consulting Full timeWestern Cape - Service Advisor **Salary**: Basic between R16K and R19K (depending on brand experience) + early bird + overtime + incentives + medical aid & provident fund company contributions. **Description**: We are seeking a Service Advisor with a passion for the motor trade to join a team at one of our clients. As a Service Advisor, you will be the...
-
Service Advisor
7 months ago
Cape Town, South Africa First Degree Recruitment Full timeService advisor / Aftersales consultant Vacancy for a Vehicle Service advisor with a vehicle dealership in Helderberg **Duties**: Costing of job cards of vehicles booked into the workshop, Processing of warranties, Following up on vehicles booked into workshop, liaising between the client and workshop on progress of vehicles, ensuring customer satisfaction...
-
Service Advisor
7 months ago
Cape Town, South Africa First Degree Recruitment Full timeService advisor / Aftersales consultant Vacancy for a Vehicle Service advisor with a vehicle dealership in the Northern Suburbs **Duties**: Costing of job cards of vehicles booked into the workshop, Processing of warranties, Following up on vehicles booked into workshop, liaising between the client and workshop on progress of vehicles, ensuring customer...
-
Service Advisor
5 days ago
Cape Town, South Africa First Degree Recruitment Full time**Service advisor / Aftersales consultant** Vacancy for a Vehicle Service advisor with a vehicle dealership in the Cape Winelands area. **_ Duties_**: Costing of job cards of vehicles booked into the workshop, Processing of warranties, Following up on vehicles booked into workshop, liaising between the client and workshop on progress of vehicles, ensuring...
-
Service Advisor
9 months ago
Cape Town, South Africa SydSen Recruit Full timeService Advisor - Century City - Cape Town - Our client based in Cape Town, is looking for an experienced Dealership - **Service Advisor** to join their service department.**Requirements**: - Matric Certificate - Driver's license - Experience working in a franchise dealership as a Service Advisor (preferable within a premium brand dealership) - Ability to...