Officer: Customer Service

**Direct Reporting Line**: Senior Customer Relations Officer Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher...

1years - To ensure prompt, accurate and on time customer services and deliveries/collections is maintained at all times. - Action any queries and complaints promptly. - Liaise with the customers in person regarding their order status and manage the customer check in process. - To immediately investigate any product shortages, over supplies and complaints...

myPanier is an online Gourmet & Specialty foods marketplace from around the world with a strong focus on European goods. We are a fast-growing start up shipping nationwide in the US from Lake Forest, CA, and manage a catalog of thousands of food specialties and artisan goods, selling on different channel platforms. Food is more than an aggregate of...

Overview **Reference** HCSE - PF001 **Salary** ZAR0 - ZAR0/month **Job Location**: - South Africa - Johannesburg Metro - Sandton **Job Type** Permanent **Posted** Monday, January 22, 2024 **Closing date** 29 Feb 2024 23:59 Planet Fitness is looking for a Head of Customer Service/Experience, who will play a pivotal role in shaping and enhancing our...

Act as salon customers’ point of contact to build relationships with hair salon clients, client follow ups, client reviews and dealing with customer queries to ensure return visits. - Ensure high level customer service by training stylists on service, product usage, and salon etiquette. - Consult with customers on stylish hair options and keep updated on...

Act as salon customers’ point of contact to build relationships with hair salon clients, client follow ups, client reviews and dealing with customer queries to ensure return visits. - Ensure high level customer service by training stylists on service, product usage, and salon etiquette. - Consult with customers on stylish hair options and keep updated on...

Customer Onboarding Specialist ICT Sandton - Gauteng - South Africa Reporting to the Executive: Channel Development you will be required to act as an additional resource to assist the sales team with the onboarding of all customers, including resellers as well as end-users. You will have a good understanding of the cloud backup/ IT industry, therefore...

3years - Answer phones and take all incoming calls - Receive clients and guests - Transfer calls and relay messages to all staff - Ensure all verification files are neatly filed in the filing room, and keeping readymade files on hand - Preparing files for the analysts - Organise maintenance of office equipment - Ensure that there is always tea, coffee, milk...

OneSpark (Pty) Ltd is looking for Customer Care Consultant. This is a customer facing role, so experience and confidence in engaging telephonically is essential. The role requires someone who is passionate about offering the best customer experience. You will be required to assist customer with their requests and queries through to resolution. We are...

Service/Workshop Manager Automotive Sandton - Gauteng - South Africa Reporting to the Senior Manager you will be required to manage the Service Repair, Warranty and Parts Business at the Dealership. This position requires extensive travel within South Africa and Southern Africa. You will be required to maintain business relationships with Customers,...

The Customer Services and Cross-Selling Director is responsible for leading the company’s efforts in retaining customers through excellent service and expanding business through strategic cross-selling initiatives. This role requires a proactive approach to customer satisfaction and the development of synergistic relationships between different service...

1years Prepare, order and receive the branch change requirements to ensure cashiers have sufficient change to provide the best customer service levels Control and balance the petty cash on a daily basis, and ensure all control measures are in place and adhered to Prepare and submit petty cash summary and cheque request for the store admin and store manager,...

We are looking for a friendly, professional, and customer-oriented Front Office Manager to join our team. As the front office manager, you will make sure that customers and visitors feel welcome and are well looked after. Your role will include overseeing employee schedules, front office staff training, and perform the basic reconciling of receipts. Front...

**Business Unit**:Discovery Invest**Function**:Call Center / Contact Center**Date**:13-Apr-2023- Discovery - Invest | Service Support- Service Consultant**About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core...

Excellent opportunity to join a leading leisure company in their call centre dealing with an International CampaignMatric3-5 years call centre experience essential handling inbound and outboundPrevious experience dealing with International clientsExperience dealing with campaigns in the BPO spaceExcellent command of the English language and the ability to...

**Business Unit**:Discovery Health**Function**:Client Service**Date**:1 Nov 2023**Service Consultant - Health Professionals** **Key Purpose** - To take inbound calls from Health Professionals, regarding claims queries and provide first time resolution. Provide excellent service and quality through Discovery Service Standards.**Areas of responsibility may...

**Business Unit**:Discovery Health**Function**:Call Center / Contact Center**Date**:14 May 2024**Service Consultant - Health Professionals** **Key Purpose** - To take inbound calls from Health Professionals, regarding claims queries and provide first time resolution. Provide excellent service and quality through Discovery Service Standards. - **Areas of...

**Business Unit**:Discovery Employee Benefits**Function**:Administration and Office Support**Date**:12 Jul 2023Achieve more than - *** **YOU BELIEVE** - Discovery Employee Benefits Back Office Servicing Administrator - **About Discovery Employee Benefits** - Discovery Employee Benefits is the first and only employee benefits provider to be shaping employee...

JOB TITLE - SERVICE DESK ANALYST PURPOSE OF THE JOB To provide customers support in terms of services/software/network/hardware or products in the following language: English. KEY RESPONSIBILITIES: - Acquisition of the specific and required information for performing the job that the Employer provides him/her with. - Providing level 1 technical support to...

**Business Unit**:Discovery Invest**Function**:Call Center / Contact Center**Date**:12 Jun 2023**Key Purpose** - We are looking for Service Consultants who are client centric with a passion for customer service and who embrace our core purpose and and values through every interaction. - **Areas of responsibility may include but not limited to** - Dealing...