Hair Salon Customer Service and Sales Consultant
2 weeks ago
Act as salon customers’ point of contact to build relationships with hair salon clients, client follow ups, client reviews and dealing with customer queries to ensure return visits.
- Ensure high level customer service by training stylists on service, product usage, and salon etiquette.
- Consult with customers on stylish hair options and keep updated on trendy hairstyles and styling methods.
- Conduct monthly promotions and ensure monthly service and product targets are met.
- Supervising hairdressers work, coordination, client appointments and ensuring all beauty treatments meet high quality standards and are to customer’s satisfaction.
- Act as a sales representative to sell hair and care products, promote services, products on social media including processing of online sales.
- Managing of salon's social media pages, creation of marketing and digital content i.e., reels on the social media.
- Client appointment management, receive payments from clients and track client transactions on system, organize employees’ schedules, allocation based on skills.
- Order salon products, replenish stock and responsible for stock taking.
- Overall salon’s day-to-day operations of salon including salon is open on time to cater for customers.
**Salary**: R5 000,00 - R7 000,00 per month
**Experience**:
- Customer service: 2 years (preferred)
License/Certification:
- Hairdressing qualification (preferred)
Ability to Commute:
- Sandton, Gauteng (required)
Ability to Relocate:
- Sandton, Gauteng: Relocate before starting work (preferred)
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