National Sales Manager
3 months ago
**Roles and Responsibilities**:
- Maximize sales revenue and meet or exceed set goals. Continually map and identify business strengths and customer needs.
- Develop and implement national sales strategies to achieve business objectives.
- Forecast annual, quarterly and monthly sales goals.
- Maintain an active pipeline of feasible sales opportunities.
- Conduct market research to identify new opportunities and customer needs.
- Analyse sales data and prepare comprehensive sales reports for senior management review.
- Ensure oversight of competitor offerings to best understand position within the market.
- Lead, manage, and motivate the national sales team.
- Conduct regular performance reviews and provide coaching to enhance team members' skills.
- Develop training programmes to upskill the sales team and improve sales techniques.
- Manage recruitment initiatives for new sales team members.
- Foster a collaborative and high-performance culture within the sales team.
- Oversee the day-to-day operations of the national sales team.
- Manage the commission structure and ensure timely processing of commission payments.
- Handle sales-related claims and ensure prompt resolution.
- Develop and implement policies and procedures to improve sales operations.
- Ensure compliance with company policies and industry regulations.
:
- Establish and maintain strong relationships with key clients and stakeholders.
- Ensure exceptional customer service and satisfaction throughout the sales process.
- Develop strategies for customer retention and loyalty.
- Handle escalated customer issues and ensure timely resolution.
- Prepare and present sales reports to senior management.
- Analyse sales performance and identify areas for improvement.
- Provide insights and recommendations based on sales data and market trends.
- Monitor and report on sales activities and results against targets.
- Collaborate with senior executives to establish and execute sales goals for the region.
- Work closely with other departments, such as marketing and operations, to ensure alignment and efficiency.
- Provide regular updates to relevant department heads on sales performance and initiatives.
- Facilitate communication and coordination between the sales team and other departments.
- Coordinate with the marketing team to develop and execute national marketing campaigns.
- Provide input on marketing strategies based on market insights and sales data.
- Ensure alignment between sales and marketing initiatives to drive business growth.
- Lead strategic projects and initiatives to drive sales growth and operational efficiency.
- Identify and implement process improvements to enhance sales effectiveness.
- Manage the execution of sales-related projects and ensure alignment with business objectives.
- Provide strategic direction and leadership to the national sales team.
- Develop specific plans to ensure growth both short-term and long-term.
- Guide management team members through industry insights and sales strategies.
**EDUCATION**
- Grade 12.
- Bachelor's degree in Business Administration, Sales, Marketing, or a related field would be an advantage.
**EXPERIENCE**
- 8 years of experience in sales, with 3 years at team management level, is desired.
- Good knowledge of Sectional Title / Community Schemes would be an advantage.
**SKILLS**
- Excellent English communication skills - verbal and written.
- Fluency in other official South African languages would be an advantage.
- Thorough understanding of sales processes and cycles including cold-prospecting.
- Confident in public speaking and presentations.
- Interpersonal skills and able to build firm networks.
- Ability to be a team player when solving complex matters
- Ability to support customers and business partners during the sales cycles.
- Efficient time management and prioritisation skills.
- Full MS Office suite at intermediate level.
Pay: From R1,00 per month
**Education**:
- Bachelors (required)
**Experience**:
- Sales: 8 years (required)
- nowledge of Sectional Title / Community Schemes: 5 years (required)
- Team Management: 3 years (required)
**Language**:
- English (required)
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