Senior Manager: Operational Risk

2 days ago

Isando, South Africa Avis Full time

**Key deliverables and outputs**

**1. Strategic/Financial**
- Maintenance Fund management. Quarterly actuarial valuations and results analysis
- Financial Reporting and Modelling
- Identify, measure and monitor actual and potential operational risks relating to vehicle maintenance in order to advise the relevant parties regarding the health of the fund balance.
- Manage and oversee the day-to-day operational requirements for the Managed Upfront Payments (MAU) department in order to increase market share and identify opportunities for growth.
- Prepare an annual budget and ensure that expenses are in line
- Application of industry knowledge & macro-economic factors (e.g. right to repair, inflation etc.)

**2. Operational**
- Provide technical advice on vehicle maintenance
- Perform parts analysis
- Monitor the implementation of the processes and procedures within the MAU department in order to ensure contract compliance with stakeholders.
- Identify potential opportunities to improve the business processes in order to remain competitive within a fast-paced changing industry.
- Enhance compliance and control environment through establishment of policies and procedures, addressing any deviations as required
- Manage the quotation, payment and upload process of vehicles in order to ensure compliance with sold maintenance and service plans to mitigate liability risks.
- Make adjustments to the pricing of plans as and when required in order to make the sale possible without unduly negatively impacting the company.
- Compile a monthly report that includes all aspects related to the MAU and Full Maintenance Lease (FML) products (for example: maintenance termination profits; vehicle installation; fund balances; maintenance burn-rates etc.) for senior management.
- Provide support to the maintenance authorization and sales department as and when required
- Provide operational support for any new business opportunities and/or tenders
- Conduct dealer visits, quality control verifications and build relationships
- Write technical reports on vehicle service & maintenance
- Quality control verifications and management
- Management of regional authorizations and spend
- Reporting of monthly product financials to management
- Management of operational risk and risk mitigation
- Manage operational MAU call center

3. **Stakeholders (internal & external customers, suppliers, shareholders, communities)**
- Build and maintain relationships with new and existing internal (Maintenance authorisations, Risk, Sales and Finance) stakeholders.
- Build and maintain relationships with new and existing Dealers and OEM's in order to retain and expand customer base.

**4. Employees**
- Provide clear direction and decisive leadership to direct reports, ensuring all are aligned to the goals and have a clear purpose.
- Set clearly defined performance standards / targets for direct reports, holding them accountable to achieve these and providing support and guidance where needed.
- Create and maintain a constructive atmosphere within the team, engaging and motivating direct reports to always give their best, while respecting any areas of diversity (whether areas of expertise, cultural, gender, age, background, etc.)
- Ensure direct reports adhere to set business policies and procedures, emphasising the importance of general discipline at work and objectively correcting and handling any deviations as they arise.
- Resource and staff the team appropriately, considering the relevance of current and new jobs as well as the most suitable ways in which to place or replace any vacancies.
- Provide training to quality control team
- Set the example to the team and deliver on the employee value proposition by leading the team and the business in line with the Avis Leadership Behaviours
- Support and encourage direct reports to drive their own individual development plans in order to further grow as professionals in their jobs
- Identify and implement employee development and training plans

**Internal and External Stakeholders**

The role requires close engagement and collaboration with key internal and external stakeholders

**Internal Stakeholders**

Maintenance authorisations, Risk, Sales and Finance

**External Stakeholders**

Dealers and OEM's

**Academic Qualifications**

**Essential**:

- BSc Mechanical Engineering, PR.ENG or B.Tech Mechanical engineering
- Valid Drivers’ License

**Advantageous**:

- Engineering Honours /Masters
- Budgeting and forecasting
- Financial Exposure & Business Acumen
- Fund management Experience

**Work Experience**

**Essential**:

- Automotive industry experience
- Broad understanding 5-7 years’ experience working with motor vehicles
- Management 3-5 years’ experience
- Broad understanding experience with business communication
- Broad understanding experience working with internal and external stakeholders
- Broad understanding Fleet Management Experience

**Advantageous**:

- Broad understanding experienc

  • Senior Manager: Operational Risk

    16 hours ago

    Isando, South Africa Ellahi Consulting Full time

    South Africa's leading Car Rental Group **Location: Isando, Johannesburg** **Salary**:R46 500 - R74 000 pm depending on experience **Benefits**:Retirement Fund, Company Car, Medical Aid, Cell phone Allowance **Core purpose of the role**:To manage the end-to-end process associated with the maintenance and service plans contracted with all...

  • Senior Manager Enterprise Risk and Credit

    2 weeks ago

    Isando, South Africa Barloworld Equipment Full time

    **Key outputs** - Design, implement and maintain an enterprise-wide (divisional) risk management strategy, policy framework and plan. - Manage the implementation of all aspects of the risk function at a divisional / enterprise level, including implementation of processes, tools and systems to identify, assess, measure, manage, monitor and report risks,...

  • Senior Manager Enterprise Risk and Credit

    2 weeks ago

    Isando, South Africa Barloworld Equipment Full time

    **Key outputs** - Design, implement and maintain an enterprise-wide (divisional) risk management strategy, policy framework and plan. - Manage the implementation of all aspects of the risk function at a divisional / enterprise level, including implementation of processes, tools and systems to identify, assess, measure, manage, monitor and report risks,...

  • Security Risk Manager

    16 hours ago

    Isando, South Africa Competent Personnel Solutions Full time

    Degree in Occupational Health and Safety/Environment/Quality/Occupational Hygiene or equivalent in Engineering or scientific fields. - Must have industry experience from Manufacturing - Specific Safety qualification will be advantageous, e.g. SAMTRAC. - Min 10+ years’ experience as an HOD/HOS for SHERQ/Risk Management. - Experienced in designing and...

  • Fmcg Site Manager

    7 months ago

    Isando, South Africa Professional risk and asset management Full time

    **FMCG Site Manager, Isando Gauteng** ** Available Immediately ** Salary **14 K** **Grade 12.** **Valid driver's license and own transport essential.** - **Proven work experience as a FMCG Warehouse management &** **able to work under pressure & independently** - must have contactable references. - Managing of staff and operational issues as service...

  • Legal, Risk and Compliance Manager

    6 days ago

    Isando, South Africa Secondments Recruitment Full time

    **Job Advert Summary**: To establish a sound compliance, risk, legal and corporate governance framework and ensuring that all business practices, processes, and activities are consistent with appropriate regulations as well as internal procedures. - To manage the legal, corporate governance, compliance, and risk responsibilities in line with the Group policy...

  • Senior Manager IT Applications, Infrastructure and

    3 months ago

    Isando, South Africa Barloworld Equipment Full time

    **CORE PURPOSE OF THE ROLE** **KEY OUTPUTS AND ACCOUNTABILITIES** **STRATEGIC ALIGNMENT** - Provide input to the IT Disaster Recovery Strategy for Barloworld Equipment - Keep abreast of new technologies and advise business of benefits and risks - Drives and ensures continuous-improvement programmes across the IT organisation **OPERATIONS AND IT...

  • HRo Talent Management

    5 days ago

    Isando, South Africa Genpact Full time

    **_With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • Risk and Admin Officer

    2 days ago

    Isando, South Africa Jobs 4 All Full time

    **Risk & Admin Officer** **Branch: HQ - Isando** - Keep appointment diary for Admin manager - Compile daily security asset inspection report by obtaining security inspections and distribute to relevant role players - Collect all monthly reports from branches (HSE, Security, Fleet, Demo, Consumption) - Data capturing of all relevant info on monthly reports -...

  • Senior Legal Advisor Global Grade 14

    7 months ago

    Isando, South Africa Barloworld Equipment Full time

    The role of the Senior Legal Advisor is to provide leadership in the delivery of reliable, accurate, timely and well-informed advice to the Company on commercial/corporate legal issues and reports to the Head: Legal, Risk and Compliance. Drafting, vetting and negotiations of contracts and provide legal advice and insight to the organisation to mitigate risk,...

  • Senior Legal Advisor Global Grade 14

    7 months ago

    Isando, South Africa Barloworld Equipment Full time

    The role of the Senior Legal Advisor is to provide leadership in the delivery of reliable, accurate, timely and well-informed advice to the Company on commercial/corporate legal issues and reports to the Head: Legal, Risk and Compliance. Drafting, vetting and negotiations of contracts and provide legal advice and insight to the organisation to mitigate risk,...

  • Senior Manager: Organisation, Design, Talent and

    7 months ago

    Isando, South Africa Barloworld Equipment Full time

    **Core purpose of the role** The Senior Manager: Organisational (Org) Design, Talent and Change Management is a strategic partner to the business, Learning and Development and Human Capital Operations and acts as a leader across multiple Centres of Excellence including Talent Management, Organisational Design and Effectiveness, Change Management, and...

  • Senior Manager: Organisation, Design, Talent and

    7 months ago

    Isando, South Africa Barloworld Equipment Full time

    **Core purpose of the role** The Senior Manager: Organisational (Org) Design, Talent and Change Management is a strategic partner to the business, Learning and Development and Human Capital Operations and acts as a leader across multiple Centres of Excellence including Talent Management, Organisational Design and Effectiveness, Change Management, and...

  • Senior Microbiologist Specialist

    1 week ago

    Isando, South Africa HR Genie Full time

    Job OverviewThe Senior Microbiologist Specialist is responsible for conducting microbiological sampling and analysis throughout the production process at HR Genie. This role ensures the quality, standards, and outputs within defined work routines and policies.Key ResponsibilitiesAseptic Sampling: Collect treated water, ingredients, final syrups, and final...

  • Senior Category Manager Global Grade 14

    2 weeks ago

    Isando, South Africa Barloworld Equipment Full time

    **Core purpose of the role** The core purpose of the role is to lead the category and proactively source business requirements through developing and executing Category sourcing strategy and extracting value from the spend. This includes translating the strategic sourcing strategy and policies for the Category to create and unlock optimal value for...

  • Senior Category Manager Global Grade 14

    2 weeks ago

    Isando, South Africa Barloworld Equipment Full time

    **Core purpose of the role** The core purpose of the role is to lead the category and proactively source business requirements through developing and executing Category sourcing strategy and extracting value from the spend. This includes translating the strategic sourcing strategy and policies for the Category to create and unlock optimal value for...

  • Senior Category Manager: Ict and Logistics Global

    6 days ago

    Isando, South Africa Barloworld Equipment Full time

    **Core purpose of the role** The core purpose of the role is to lead the category and proactively source business requirements through developing and executing Category sourcing strategy and extracting value from the spend. This includes translating the strategic sourcing strategy and policies for the Category in order to create and unlock optimal value for...

  • Senior Category Manager: Ict and Logistics Global

    4 days ago

    Isando, South Africa Barloworld Equipment Full time

    **Core purpose of the role** The core purpose of the role is to lead the category and proactively source business requirements through developing and executing Category sourcing strategy and extracting value from the spend. This includes translating the strategic sourcing strategy and policies for the Category in order to create and unlock optimal value for...

  • Warehouse & Operations Manager

    7 months ago

    Isando, South Africa Basadi Ke Bokamoso Full time

    REQUIREMENTS: 5 years managerial experience within the warehouse environment HR experience Knowledge of the scrap metal industry Benchmarking operational needs 3 years metal/steel industry experience metal sorting experience Pay: R30 000,00 - R35 000,00 per month **Education**: - Certificate (required) **Experience**: - warehouse & operations...

  • Workshop Operations Manager

    3 weeks ago

    Isando, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full time

    Job Overview">We are seeking a highly skilled Service Manager to join our team at Staff Unlimited Recruitment Pty Ltd T/A MPC Recruitment Group EC.About the Role">This is a key leadership position responsible for ensuring optimal productivity of workshop and field service operations by overseeing cost-effective management, maintaining high standards of...