External Customer Advisor
7 months ago
Our retail stores personify our vision and drive in providing our customers with a brilliant experience. Every detail is designed with the utmost care and attention and our people are driven to create solutions for peak performance and a better life.
Building relationships and serving our growing external customer base brilliantly is a key aspect of the External Customer Advisor role; ensuring that customers are connected to our full-service offering including customization, business accounts and unique uniform solutions.
**The main responsibilities of the role include**:
- Building and maintaining strong relationships with new and existing customers; serving them brilliantly and growing the business.
- Must maintain and execute a well-structured independent call plan; visiting new and existing customers to understand their needs and connect them to the right solutions.
- Ensuring that every customer's needs are attended to brilliantly, with passion and exceptional attention to detail.
- Gain a complete understanding of our entire product offering.
- Assist with ensuring all our products are always well stocked and merchandised to the highest standard.
- Assist customers by preparing quotations for current and future orders.
- Following up efficiently and effectively with customers on everything related to their outstanding orders and quotations.
- Processing of customer payments at Point of Sale and taking accountability for cash desk when required.
- Available to work on weekends when required.
**The experience we're looking for**:
- Exceptional sales and customer service experience.
- Established customer confidence through delivery on promises.
- Highly proficient in MS Office with advanced Excel (spreadsheets), Word, Outlook; preferably also Syspro.
- Excellent fluency in spoken and written English.
- Has a valid driver's license and own reliable vehicle (not negotiable).
**The type of personality that will excel**:
- Outstanding with people, possessing great communication skills.
- Presentable and articulate with impeccable manners.
- Excited by the prospect of new business opportunities.
- The provider of a truly remarkable experience for every new and existing customer.
- A "go-to" person on whom people can rely.
- Organised with a sense of urgency always keeping to their promises.
- Passionate about excellence and attention to detail, follows up and follows through.
-
External Customer Advisor
4 weeks ago
Cape Town, South Africa Jonsson Workwear Full timeAt Jonsson Workwear, we aim to provide a truly remarkable experience by putting each of our customers first in everything we do. Whether they step into our locations, or we meet them at theirs, we do whatever is possible to serve both our first-time and our longtime customers brilliantly. To connect them with the best workwear solutions, our customers are...
-
External Customer Advisor
7 months ago
Cape Town, South Africa Jonsson Workwear Full timeOur retail stores personify our vision and drive in providing our customers with a brilliant experience. Every detail is designed with the utmost care and attention and our people are driven to create solutions for peak performance and a better life. Building relationships and serving our growing external customer base brilliantly is a key aspect of the...
-
Financial Advisor Sales Western Cape
3 months ago
Cape Town, South Africa Innovative Financial Advisor Services Full time**Financial Advisor** **Sales Western Cape Role** - Innovative a leading finical service provider in South Africa that serves individual, businesses and institutional clients. - We believe in people who believe in themselves and have a strong desire to make a success of their lives and strive to create an environment where motivated people with positive...
-
Financial Advisor Sales Western Cape
1 month ago
Cape Town, South Africa Innovative Financial Advisor Services Full timeFinancial Advisor Sales Western Cape Role · Innovative a leading finical service provider in South Africa that serves individual, businesses and institutional clients. · We believe in people who believe in themselves and have a strong desire to make a success of their lives and strive to create an environment where motivated people with positive attitude...
-
Customer Service Advisor
6 months ago
Cape Town, South Africa Capita Full timeDescription :To achieve customer and client KPI targets in relation to all contacts received via multiple channels working within the requirements of data protection legislation To deliver an excellent customer experience by providing a customer-focused, right first-time service, managing any customer complaints to a satisfactory conclusion..To...
-
Customer Service Advisor
3 weeks ago
Cape Town, Western Cape, South Africa Capita Full timeDescription:To achieve customer and client KPI targets in relation to all contacts received via multiple channels, working within the requirements of data protection legislation.Main ResponsibilitiesTo deliver an excellent customer experience by providing a customer-focused, right first-time service.To manage any customer complaints to a satisfactory...
-
Customer Service Advisor
5 months ago
Cape Town, South Africa Webhelp Full time**Advisor** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: **Reimagine your career** Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix + Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an...
-
Customer Service Advisor
6 months ago
Cape Town, South Africa Webhelp Full time**Advisor** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: **Reimagine your career** Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix + Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an...
-
Customer Service Advisor
6 months ago
Cape Town, South Africa Webhelp Full time**Advisor** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: - Are you a night owl? Are you available to work shifts between 5pm and 4am? Passionate about customer service? This is your opportunity to join our dynamic US campaign as a Customer Service Advisor in Cape Town. Earn a competitive salary that rewards your hard...
-
Customer Service Advisor
5 months ago
Cape Town, South Africa Sigma Connected Full time**Company Description** Sigma Connected Group is a people company that values the power of human connections. We listen and learn to better understand our employees, clients, clients' customers, and wider communities. We believe that better connections lead to better outcomes for everyone. We are not just another business process outsourcing provider; we...
-
Customer Service Advisor
5 months ago
Cape Town, South Africa Webhelp Full time**Job Advert** Reimagine your career** Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix + Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative campaign. With game-changers in over 70 different...
-
Customer Service Advisor
6 months ago
Cape Town, South Africa Webhelp Full time**Customer Service/Support** **Location** - Cape Town, South Africa*** Job Title: Customer Service Advisor **Job Description**: We’re looking for ambitious Customer service Advisors who have experience working with trouble shooting and technical service calls as well as working towards multiple targets in a fast-paced environment. We want target driven...
-
Customer Service Advisor
6 months ago
Cape Town, South Africa Webhelp Full time**Job Advert** Reimagine your career** Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix + Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative campaign. With game-changers in over 70 different...
-
CWS Customer Advisor
1 month ago
Cape Town, South Africa Jonsson Workwear Full timeOur team is privileged to provide premium workwear solutions for some of the most iconic brands in South Africa. Every role, team and industry we outfit requires high-performance, purpose-built workwear that enables our nation’s hardest workers to perform at their peak in a wide range of environments. Alongside our extensive, quality workwear offering, we...
-
Customer Advisor
5 months ago
Cape Town, South Africa Sigma Connected Full timeThe purpose of the role is to telephonically deal with customer queries and collect outstanding payments from customers who have accounts in arrears in an outbound & inbound call centre environment. All customer contacts should be dealt with efficiently, meeting or exceeding their expectations of the company. **REQUIREMENTS**: - Minimum Grade 11 / Grade...
-
Customer Service and Sales Advisor Gd08
6 months ago
Cape Town, South Africa Teleperformance South Africa Full timeWe have an exciting opportunity available! Join our US team today! We're looking for our next Sales Advisor (Night shift) - Full-time, Permanent - Salary up to R9,000.00 p/m - Incentives earning potential up to an additional R7,000.00pm Overview: Providing a Simply Brilliant customer experience by professionally and courteously handling all customer...
-
Customer Service and Sales Advisor Gd05
6 months ago
Cape Town, South Africa Teleperformance South Africa Full timeWe have an exciting opportunity available! Join our US team today! We're looking for our next Sales Advisor (Night shift) - Full-time, Permanent - Salary up to R9,000.00 p/m - Incentives earning potential up to an additional R7,000.00pm Overview: Providing a Simply Brilliant customer experience by professionally and courteously handling all customer...
-
Insurance - Customer Advisor
3 months ago
Cape Town, South Africa Sigma Connected Group Full timeA bit more about the Opportunity...: **What Your Day-to-Day will Look Like**: You’ll be working from offices based in Southern Suburbs, Cape Town. This campaign deals with inbound & outbound collections as well as various back office pieces and general enquiries. Alongside, the successful applicant will be required to respond to all incoming and outbound...
-
Customer Service Advisor
5 months ago
Cape Town, South Africa Webhelp Full time**Job Advert** Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix + Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative campaign with a salary of R7166. With game-changers in over 70 different...
-
Customer Service Advisor
5 months ago
Cape Town, South Africa Webhelp Full time**Customer Service/Support** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: - Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix + Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an...