Key Account Associate

5 days ago


Pietermaritzburg, South Africa ACDC Dynamics SA Full time

**Purpose of the role**:
Getting the sale” using various customer **sales** methods. Forecasting **sales**, developing “out of the box” **sales** strategies/models and evaluating their effectiveness. Evaluating customers skills, needs and building productive long
- lasting relationships.
Maintain accurate and complete **customer account** information.

**Duties**:

- Understanding of the marketplace relative to product offering and client base demographics
- Searching for and capitalizing on new product opportunities positioning and branding for the respective product range in client stores
- Together with respective Brand or Category managers, developing product launch programs as well as formulation of customer days or product awareness campaigns within the client portfolio
- Liaising with Senior Management and ensuring that sales targets are met
- Analysing current marketplace and ensuring feedback is given regarding important market and competitive information
- Training clients on products as and when required
- Executing sales strategies
- Generating new leads and developing existing customers
- Responding to customer enquiries
- Achieving high sales targets and goals
- Building new business relationships using existing industry contacts
- When required, giving sales presentations to various levels of audiences
- Managing employer’s expectations, client relationships and providing these with excellent service and support
- Providing feedback regarding suggestions for improvement and market research
- As and when required, liaising with any business partner regarding exhibitions/ customers’ day etc of any type with reference to ACDC Dynamics and attends these events and or arranging these events
- Quotation formulation and follow up of these
- Attending Sales Meetings and providing the necessary information/ statistics etc
- Planning as well as submission of weekly calls and reporting on weekly activities
- Customer account maintenance
- Attending of ad hoc training sessions
- Saturday work will be required as per published roster
- Find and capitalise on new product opportunities and possible turnkey projects by positioning the brand of ACDC in these customers.
- Managing employer’s expectations, client relationships with exceptional customer service and support.
- Compile accurate and precise calendar entries with a briefing on what transpired during sales calls

**KPI’s**
- Meet monthly targets set by company
- Update CTC reports weekly
- Call on assigned customers base with 8 constructive call daily.
- Product introduction to client two samples per week. Samples needs to be cycled weekly
- Housekeeping of customers account inclusive of ACDC Branding
- Rotate entire customer base within a four-week cycle
- Experience and or knowledge in an Electrical manufacturing/sales environment
- An Electrical or similar technical qualification will be advantageous.
- 3 to 5 years in related sales role
- Technical product knowledge of our products will be preferable
- Proven marketing and sales competencies and ability to analyse market and set new strategy
- Ability to establish new markets/ establish new business relationships and train clients on products


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