Technical Support Agent

**ABOUT THE ROLE**: Our client sells software to the hospitality industry. This software allows this industry to showcase their products, services and venues in a central database where clients can view their details take up their services. Once the software has been sold our Agents support their clients getting their products set up perfect for viewing....

**About us** 1-grid is a leading web hosting company with a well-established customer base that is passionate about delivering top-quality hosting solutions to SMEs in South Africa. We're on a mission to grow businesses online with simple and reliable products, and we're looking for a ATS Agent to join our marketing team and help us bring our vision to...

**Description** - Our client is a SaaS-enabled Marketplace that streamlines the way professional meeting and event planners find and book rooms and meeting spaces at hotels.- We're looking for a Tier 1 support agent to deliver efficient and effective support via Intercom chat, prioritizing prompt resolution of inquiries.**Requirements**: - Has strong...

Our client is one of South Africa’s premier hosting providers. The position is available immediately in our client's offices in Century City, Cape Town. **Responsibilities** - Providing technical, sales, and product support to clients. migrations - Answering queries and assisting clients with WHM - Assisting with domain-related inquiries, registrations,...

Company Overview: We are a leading company in the solar industry, committed to providing sustainable and innovative energy solutions to our customers. As we continue to expand, we are seeking a highly motivated and customer-oriented Support Agent to join our team. This role requires excellent communication skills, knowledge of CRM platforms such as Zoho and...

We Are Setting The Pace Clickatell is a world-class Chat Commerce company, ambitious to stay ahead of its competitors. We build our own culture in which we dream big and stay busy doing the right things. We need people who can understand the bigger picture and who connect the dots to achieve success. In our agile and demanding environment, you will have to...

Our client in the gaming industry would like to recruit a Cape Town based Technical Support Agent in their Technical Support Department with previous Technical Contact Centre experience. This position reports to the Gaming Technical Support Manager and will be based in the Century City Area **RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED...

Join a leading gaming operator in Cape Town as a Sportsbook Call Centre Agent!This dynamic team is seeking an enthusiastic French Customer Support (Sportsbook) Agent to deliver high-quality telephone and e-mail service to customers engaging in online sports betting. If this role resonates with you, read on!Key Responsibilities as the French Customer Support...

Dutch Technical Support Specialist We are actively seeking experienced call center agents to join our team, providing exceptional customer service for retail software and equipment in a first-line tech support capacity. This role focuses on supporting English-speaking US and European customers, and it is a premise-based position based in...

Job Opportunity: Experienced Call Centre Agent French Support Specialist Introduction:We are actively recruiting experienced call centre agents to join our dynamic team, providing customer service for retail software and equipment in a first-line tech support capacity. This role specifically caters to English and French-speaking customers in the US and...

**Key Responsibilities** - Identify and respond to the customers’ needs with helpful solutions, delivering a high-quality service - Ensure customer call backs to provide an update on the progress of the query - Ensure first call resolution on customer queries - Strive for excellence with every interaction **Minimum Requirements** - Passion for customer...

**Key Responsibilities** - Identify and respond to the customers’ needs with helpful solutions, delivering a high-quality service - Ensure customer call backs to provide an update on the progress of the query - Ensure first call resolution on customer queries - Strive for excellence with every interaction **Minimum Requirements** - Passion for customer...

Duties and ResponsibilitiesPerform monitoring of systems and fix potential issues or escalate where required.Be able to perform 2nd/3rd line hosting queries and troubleshooting.Can troubleshoot server hardware and OS software related issues.Know how to troubleshoot basic RAID (1,5,10)Can Perform Backup + restore of systems from Backups where required.Be the...

Startup dynamic BPO based in Century City Cape Town. Magnus Marketing seeks the services of a highly motivated and professional Customer Support Agent, who is willing to invest time and value into an innovative, dynamic and target driven Company; that recognises merit and results. **Job Description**: Identifying the nature of the query/complaint and...

We have an exciting **job** opportunity for a **Dutch speaking Guest Service Support Agent** to join a leading international travel company at their offices in **Cape Town, South Africa**. If you enjoy talking with people and are able to work in fast-paced and competitive atmosphere, this job could be perfect for you! This company offers an excellent salary,...

**Job Number** - 71126 **Job Type** - Permanent **Job Title** - Web Support Agent **Computer Skills** - Ecommerce,MS Office **Industry** - Engineering **City** - Cape Town **Province** - Western Cape - Division: E-Business- Area: Stikland / Montague Gardens (Western Cape)- Reporting to: E-Business Manager- ROLES AND RESPONSIBILITIES:- Assisting with...

ARC is a leading BPO company dedicated to delivering exceptional customer experiences. We are currently seeking a skilled and motivated Spanish Customer Support Agent to join our team in Somerset West. If you are fluent in Spanish and passionate about providing top-notch customer service, we want to hear from you. **Job Description**: As a Spanish Customer...

27559 Posted: 14/08/2023 - Negotiable- South Africa, Cape Town, South Africa South Africa Cape Town- Permanent- Role: IT Service Desk Agent - A client of mine is in search of an experienced IT Service Desk Agent to join the company's dedicated IT support team. If you have a solid background in providing technical assistance, exceptional communication...

Our client is recruiting for an experienced Dutch Speaking Customer Service Support Agent to join their remote team. **The role as Customer Service Support Agent**: Maintaining a positive, empathetic and professional attitude toward customers Responding promptly to customer inquiries Communicating with customers through various channels Acknowledging and...

Customer Service Technical Agents Required ! We are currently in the market to recruitment highly skilled technical agents to join our dynamic team !Responsibilities & DutiesAs a valued member of our elite support squad, you will:- Provide excellent customer experience through technical support.- Serve as the interface between the customer and various...