Office Administrator and Receptionist

1 week ago


Cape Town, South Africa Travelstart Online Travel Operations Pty LTD Full time

Assist in creating a world class impression by providing Travelstart clients with outstanding, efficient and friendly first point of contact with our company. Manage the general Travelstart Head Office administration and work closely with the Office Manager to drive Travelstart’s values and culture.

**Responsibilities**:
**Reception**:

- Create a world class impression as first point of contact when Suppliers, Customers and other visitors come into our offices
- Ensure that the space is always neat and tidy
- Ensure that visitors are warmly welcomed and that hosts have been notified by Envoy
- Offer visitors refreshments

**Phones**:

- Be an excellent first impression when answering the phone
- Direct customer calls to the correct teams / assist where possible
- Take messages where required and forward those to relevant team members
- Know the basic TS FAQs to resolve basic queries

**Board and Meeting Rooms**:

- Coordinate meeting room schedules
- Ensure that rooms are neat and tidy in preparation for meetings
- Ensure that rooms are stocked with markers, etc

**Office**:

- Process invoices
- Arrange Couriers
- Update staff lists (birthdays, etc)
- Office Health & Safety: Check that first aid box is equipped and functional
- Track and order stationery
- Coordinate parking bays; arrange when required
- Order and manage access tags
- Track and order office supplies
- Assist with Fika (coffee shop) tasks where needed
- Ad hoc tasks

**Events**:

- Provide support to Office Manager in planning and coordinating office events

**Staff**:

- Assisting HR with new starter prep / welcome
- Birthday (or other) announcements

**Technical Skills Requirement**:

- 4 years Reception/Office Admin experience
- Software: MS Word, MS Excel, Ms Outlook, MS PowerPoint, G-Suite

**Personal Competency Requirements**:

- Excellent written and oral communication skills
- Highly organised with the ability to work unsupervised and effectively prioritise
- Ability to multitask
- Ability to perform your role independently and use initiative
- Focused with excellent attention to detail
- Customer (internal & external) focus
- Pro-active, creative and innovative
- Self-motivated and passionate
- Strong sense of urgency

Please note that we reserve to right to amend, freeze the role or not hire. The final appointment will be at the discretion of Travelstart. Travelstart is committed to transformation and redressing of past inequalities. Our employment equity goals will be taken into account in our selection process.
Good luck



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