Groups and Incentives Sales Manager
2 days ago
Well known Lodge Management & DMC based in Sandton is looking for a Groups and Incentives Sales Manager.
- Constantly re-evaluating internal processes, eliminating any re-work to ensure the smooth, effective and efficient functioning of the team
- Actively work at improving information flow to all key partners
- Assess and continually improve sales process
- Assess and continually improve sales and marketing materials required to grow and drive business.
- Actively support market sales managers and representatives to grow business in long term
- Specifically tailor and cater for the multi-channel and markets we actively seek groups business.
- Continuously striving to ensure that relationships with clients, consultants, suppliers, sales teams and Lodges remain strong, open and transparent
- Managing quality control process on all reservations queries and issues, accurately, efficiently and timeously
- Manage and maximise margins for the entire team looking to achieve agreed budgeted margins
- From time to time be available to meet with international clients, host dinners, site inspection and /or host educational and attend trade shows
- Streamline booking process for groups establishing best operating practices for the teams in its working environment
- Will be expected travel into key markets and trade shows as well as manage key trade relationships.
- New product development that continually pushes the boundaries of what is possible creating truly unique and exciting groups experiences and trips.
**Requirements**:
- 4 - 5 years management or supervisory experience in the hospitality/tourism industry (inbound tour operating)
- Sales skills specifically in the groups and incentives arena
- Extensive knowledge of Tourplan, alternatively, another reservations system
- In-depth geographical, logístical and product knowledge of Southern and East Africa
- Previous management and/or supervisory experience
- Extensive sales experience in the groups and incentives area of the market
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