Groups & Incentives Travel Specialist

6 months ago


Sandton, South Africa HR Genie Full time

&Beyond is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single &Beyonder makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason we choose &Beyonders very carefully they are the strength and the future of this company.

KEY OUTPUTS:

  • Creative and out of the box planning and designing of Leisure Group itineraries (incentive specific experience advantageous)
  • A good understanding of specific requirements for Groups itineraries including general groups policies
  • Managing the reservations process including qualifying the requirements of the group to ensure can meet their budget
  • Ensuring lead times for responses are met according to standard operating practices
  • Handling of bookings from quote to finalising, including invoicing and travel documents
  • Proactive selling of products and services ensuring the best possible itinerary for the guests
  • Constant, consistent interaction and clear communication with colleagues, agents, guests and suppliers
  • Upholding the values of &Beyond; Care of the people, Care of land and Care of the wildlife
  • May from time to time be required to travel with a group or undertake site inspections with agents/guests

KNOWLEDGE REQUIRED:

  • Good understanding of delivering excellent service to agents/guests
  • An in-depth knowledge of Tourplan or a similar booking system
  • An in-depth geographical, logistical and product knowledge of South Africa, Botswana, Tanzania and Kenya required
  • Additional experience in Namibia, Kenya, Uganda, Rwanda, Zimbabwe, Zambia and Mozambique advantageous
  • A willingness and aptitude to learn

SKILLS REQUIRED:

  • Communication skills and an excellent command of the English language (spoken and written)
  • Time & desk management including working in an orderly focused manner
  • The ability to work under pressure and show initiative
  • Understanding of travel industry and preferably Tour Operating specifically
  • Attention to detail
  • Excellent negotiation skills
  • Elaborating in writing explanations or descriptions
  • Exceptionally customer focused
  • Must be computer literate and have an in-depth knowledge of Word and Excel
  • Calm and professional manner of servicing agents/guests
  • An independent, curious and "can do it" nature

EXPERIENCE REQUIRED:

  • Must have at least 3 years Touring groups specific experience

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, ability to accept routine and mundane tasks, have high energy level, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable.



  • Sandton, South Africa Executive Placings Full time

    Destination Management Company is seeking an experienced Groups and Incentives Travel Specialist with experience in the inbound travel market and knowledge of Southern and East Africa. This position is based in Sandton, Johannesburg with occasional travel required.Experience required:Must have at least 3 years Touring groups specific experienceGood...


  • Sandton, South Africa Executive Placings Full time

    Luxury Travel Company is looking for experienced Groups and Incentives Travel Specialists. This is a hybrid role. Junior and Senior roles available. Experience required: Must have at least 3 years Touring groups specific experience Good understanding of delivering excellent service to agents/guests An in-depth knowledge of Tourplan or a similar booking...


  • Sandton, South Africa HotelJobs.co.za Full time

    Kendrick Recruitment is currently seeking a talented and detail-oriented **Groups & Incentives Travel Specialist** to join a leading travel company based in Sandton, Johannesburg. This is a permanent position offering a market-related salary, where you will play a key role in crafting exceptional group itineraries and delivering unforgettable travel...


  • Sandton, South Africa Wild Dreams Hospitality Full time

    We are seeking a highly skilled Group Incentives and Travel Specialist to join our team at Wild Dreams Hospitality.About the RoleThe ideal candidate will have at least 3 years of experience in touring groups, with exceptional communication skills and a strong command of the English language. They will be able to manage their time effectively, work under...


  • Sandton, South Africa HotelJobs.co.za Full time

    We're Hiring! Groups & Incentives Travel Specialist - Sandton Kendrick Recruitment is on the hunt for a Groups & Incentives Travel Specialist for a leading luxury hospitality company based in Sandton! If you're a creative travel guru who thrives on designing out-of-the-box itineraries and delivering world-class experiences, we want to hear from YOU! What’s...


  • Sandton, South Africa Jobted ZA C2 Full time

    &Beyond is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single &Beyonder makes a huge difference to our success and our contribution to the world,...


  • Sandton, South Africa HotelJobs.co.za Full time

    Key Responsibilities: - Creatively design and plan leisure group itineraries (incentive-specific experience advantageous). - Manage the reservations process, ensuring group requirements align with their budget. - Maintain timely response lead times as per standard operating practices. - Handle bookings from quoting to finalizing, including invoicing and...


  • Sandton, South Africa HR Genie Full time

    &Beyond is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single &Beyonder makes a huge difference to our success and our contribution to the world,...


  • Sandton, South Africa HotelJobs.co.za Full time

    Well known DMC is looking for a Groups & Incentives Specialist. - Creative and out of the box planning and designing of Leisure Group itineraries (incentive specific experience advantageous) - A good understanding of specific requirements for Groups itineraries including general groups policies - Managing the reservations process including qualifying the...


  • Sandton, South Africa Executive Placings Full time

    At Executive Placings, we are seeking an experienced Senior Incentives and Group Travel Coordinator to join our team in Sandton, Johannesburg. This position requires a strong background in the inbound travel market and extensive knowledge of Southern and East Africa.We estimate the salary for this role to be around R550,000 - R650,000 per annum, depending on...


  • Sandton, South Africa Jobted ZA C2 Full time

    PRIMARY PURPOSE To manage the overall reservations sales performance of the team by primarily improving room occupancy figures to all camps. Inspiring a team to build strong relationships with the end client, ensuring a positive reservations experience and an excellent group journey with each reservation enquiry. The Groups & Incentives Reservations Manager...


  • Sandton, South Africa Executive Placings Full time

    **About Us:** Executive Placings is a leading Destination Management Company seeking an experienced Groups and Incentives Travel Specialist.The ideal candidate will have a minimum of 3 years of experience in the inbound travel market, with a strong focus on Southern and East Africa. This role is based in Sandton, Johannesburg, with occasional travel...


  • Sandton, South Africa HotelJobs.co.za Full time

    Well known Inbound DMC is looking for a Groups & Incentives Manager to manage the overall reservations sales performance of the team by primarily improving room occupancy figures to all groups camps. Inspiring a team to build strong relationships with the end client, ensuring a positive reservations experience and an excellent group journey with each...


  • Sandton, South Africa Wild Dreams Hospitality Full time

    PRIMARY PURPOSETo manage the overall reservations sales performance of the team by primarily improving room occupancy figures to all camps. Inspiring a team to build strong relationships with the end client, ensuring a positive reservations experience and an excellent group journey with each reservation enquiry. The Groups & Incentives Reservations Manager...


  • Sandton, South Africa Wild Dreams Hospitality Full time

    PRIMARY PURPOSE To manage the overall reservations sales performance of the team by primarily improving room occupancy figures to all camps. Inspiring a team to build strong relationships with the end client, ensuring a positive reservations experience and an excellent group journey with each reservation enquiry. The Groups & Incentives Reservations Manager...


  • Sandton, South Africa Wild Dreams Hospitality Full time

    We are looking for a Strategic Group Sales and Incentives Manager to join our team at Wild Dreams Hospitality. This is a fantastic opportunity for a motivated and experienced professional to lead our group sales and incentives efforts and drive business growth.About the Role:The primary purpose of this role is to manage the overall reservations sales...


  • Sandton, South Africa Executive Placings Full time

    Executive PlacingsWe are seeking a highly experienced and skilled Groups and Incentives Travel Specialist to join our team. As a key member of our Executive Placings team, you will be responsible for designing and delivering exceptional leisure group itineraries that exceed client expectations.Job Description:Create innovative and customized group travel...


  • Sandton, South Africa Executive Placings Full time

    Executive Placings is a renowned Destination Management Company looking for a seasoned Groups and Incentives Travel Specialist to join our team.This role requires a minimum of 3 years of experience in the inbound travel market, with a specialization in Southern and East Africa. The successful candidate will be based in Sandton, Johannesburg, with occasional...


  • Sandton, South Africa Executive Placings Full time

    Executive Placings is seeking an experienced Travel Planner Specialist to join our team. As a key member of our Destination Management Company, you will be responsible for planning and designing leisure group itineraries, ensuring exceptional service to agents and guests.Key Responsibilities:Creative planning and designing of group itineraries, including...

  • Senior Travel Planner

    2 months ago


    Sandton, South Africa Executive Placings Full time

    Executive Placings is seeking an accomplished Groups and Incentives Travel Specialist to join our team in Sandton, Johannesburg. This role involves planning and designing leisure group itineraries, managing reservations, and ensuring timely responses to clients. The ideal candidate will have 3+ years of experience in the inbound travel market, specifically...