Conversion Manager
7 months ago
Magnus Marketing, is a cutting-edge Fin-Tech powerhouse specializing in international financial markets and portfolio management. We are on the lookout for exceptional talent to thrive in our fast-paced, fiercely competitive environment. Are you ready to take your career to the next level? If so, we are seeking a dynamic and experienced Conversion Manager to lead our thriving organization into the future.
At Magnus Marketing, we are not just another BPO company; we are at the forefront of the crypto and cybersecurity campaign arena, driving innovation and success. Here is your chance to be part of our dynamic team, serving a global client base and gaining unparalleled international recognition and exposure. Commission earned above basic salary.
**Role and Responsibilities**:
- Create and oversee loyalty and client conversion programmes.
- Develop plans to lower customer attrition and boost customer loyalty.
- Monitor client satisfaction and offer suggestions for ways to enhance the client experience.
- Examine trends and customer data to find areas that could use improvement.
- Work together with the sales and marketing departments to guarantee effective client conversion.
- Create campaigns and activities for customer interaction that will increase consumer loyalty.
- Develop strategies for client segmentation to enhance the customer experience.
- Monitor indicators related to client conversion and assess how well conversion tactics are working.
- Oversee customer support groups to guarantee client contentment.
- Create incentives and customer loyalty programmes to keep customers.
- Oversee conversion sales team and improve sales strategies.
**Skills and requirements**:
- Possess qualification/Diploma or equivalent in business, marketing, or a similar field
- 3-5 years proven conversion manager record
- Experience in building team leaders and enhancing conversion sales team abilities
- Experience in managing 20-40+ members
- Demonstrated expertise in loyalty and customer conversion programmes
- Thorough understanding of customer relationship management (CRM) systems
- Excellent analytical and problem-solving abilities
- Capable of creating innovative plans and strategies to boost customer conversion
- Training and development skills
- Ability to work under pressure and extra/shift hours
- Reliable and trustworthy
- Lead generation and cold calling experience
**Salary**: R35 000,00 - R48 000,00 per month
Ability to Relocate:
- Century City, Western Cape: Relocate before starting work (required)
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