Barista/ Bartender Waterside at Royal Malewane

2 days ago


Hoedspruit, South Africa The Royal Portfolio Full time

The Barista/ Bartenders' main purpose at Waterside will be to prepare and serve a wide variety of drinks (coffees, teas, wines, spirits, cocktails and soft) to our guests, in a professional and friendly manner - mixing and matching ingredients in order to create classic and innovative drinks in accordance with our guests’ needs and discerning expectations. The Bartenders ensure that the standards of The Royal Portfolio are met, in order to contribute to the purpose of the company, which is "to give our guests a complete experience and a perfect stay".

MAIN DUTIES & RESPONSIBILITIES

To embody and live The Royal Portfolio’s Purpose & Values

To ensure a superior, friendly and personalised guest service and experience on opening date

Interact with customers and to take orders

Mix ingredients to prepare cocktails and other drinks

Mix drinks, cocktails and other bar beverages as ordered and in compliance with the lodge's standard drink recipes

Assess customers’ needs and preferences and make recommendations

Ability to sell or influence others for up selling and suggestive selling

Demonstrate a thorough knowledge of food and beverage products

Maintain a clean working area by sweeping, vacuuming and dusting

Maintain liquor inventory and consumption records

Prepare inventory or purchase requisitions as needed to replenish supplies

Stay guest focused and nurture an excellent guest experience

REQUIREMENTS & QUALIFICATIONS & EXPECTATIONS

Minimum 2 years’ experience required bartending in an Upmarket Bar, Luxury Hotel or Lodge

Experience in handling Point of Sale (POS) terminals and Stock & Inventory management software

Have excellent English communication skills (written and verbal). Other languages are advantageous

Display positive interpersonal skills

Have willingness and a passion to serve

Ability to stay calm under pressure

Ability to work long hours, day and night, including weekends and holidays

Proven job reliability, diligence, dedication and attention to detail

A passion to learn, teach and drive improvement in fellow employees

International experience in a similar environment and travelling experience will

South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.

All new appointments at The Royal Portfolio’s properties will need to show proof of vaccination against Covid 19.

It is a requirement of the Thornybush Nature Reserve is that all staff undergo a pre-employment polygraph test.



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