Assistant Conferencing

4 months ago


Cape Town, South Africa HotelJobs.co.za Full time

This highly acclaimed Hotel prides itself on being a respected & progressive employer brand, celebrated for our investment in employee wellness, the broader community & the environment. They are now looking to recruit an Assistant Conferencing & Events Manager who is an inspiring, empowering and results-orientated leader with a passion for service excellence whilst maintaining standards and meeting or exceeding financial goals.

**Key responsibilities will include**:
1. Facilitate the communication and implementation of deliverables and forecasted events and business.
2. Consolidate and track timelines, plans and cost estimates for various events, in consultation with various team members.
3. Delighting our guests by offering trendsetting and innovative ideas and outstanding service experiences.
4. Review and manage the processing of quotes, contracts and function sheets to ensure quality standards.
5. Assess, and manage venue inventory to evaluate event business across conferencing and event facilities and maximize revenues.
6. Oversees the coordination and management of pre-conferencing meetings and site inspections and feeds back information to relevant stakeholders, to ensure that business leads are solidified.
7. Ensure staff are trained and are able to offer world-class service to our guests.
8. Lead a team of people, encouraging teamwork and personal accountability and thereby promoting staff engagement and retention.
9. Managing staff processes such as personal presentation, recruitment, performance and conduct.
10. Managing operations through attention to detail, leading staff from the frontline and meeting guest expectations through a hands-on approach.

**Requirements**:

- Matric
- A relevant tertiary qualification from a recognized South African or International Educational Institution would be advantageous.
- A minimum of 3 years experience in a similar role in a busy, high-demand environment.


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