Service Coordinator
5 months ago
Ecowize is an international Hygiene and Sanitation company renowned for continual improvement and technological innovation. We are synonymous with high performance, high compliance cleaning solutions and as a result, have become a leading international specialised hygiene and sanitation, service provider.
The successful incumbent will be responsible for the scheduling of service teams.
**Job Specification**:
- Responsible for scheduling service teams nationally
- Generate daily job cards per team
- Reschedule any outstanding service calls
- Generate weekly KPI reports
- Optimize vehicle routing
- Compile stock take
- Train staff members on Service Master
- Responsible for administrating contracts (new and existing)
- Schedule vehicle servicing
- Reconcile all logbooks
**Job Requirements**:
- Grade 12
- Computer Literate (Microsoft office) essential
- Certificate in Logistics/ Supply Chain Management will be advantageous
- Previous administration experience is essential
**The following skills are essential to be successful in this role**:
- Excellent liaison between service teams and clients
- Excellent communicator
- Ability to plan and organise work for service teams efficiently
- Customer service orientated
- Ability to be flexible
The Company is committed to complying with legislation and to meet its strategic goals regarding to employment equity.
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