Ict Service Desk Consultant

Business unit, Department, Reporting Business Unit CPS Department Service Management - CFC Position reports to Senior Manager Job grade/level M5 Core Description Responsible for Positioning and support for IT Service desk offerings and solutions in accordance with business processing requirements and operational and service level agreements and to ensure...

Datacentrix's job vacancy, Career and RecruitmentJob title : IT Service Desk Operator X8 jobs in GautengJob Location : Gauteng, CenturionDeadline : May 03, 2024Quick Recommended LinksJobs by LocationJob by industries Managed Talent Solutions a division within Datacentrix is looking for 8 Service Desk Operators for one of their client based in Centurion. This...

Datacentrix’s job vacancy, Career and Recruitment Job title : IT Service Desk Operator X8 jobs in Gauteng Job Location : Gauteng, Centurion Deadline : May 03, 2024 Quick Recommended Links Jobs by Location Job by industries Managed Talent Solutions a division within Datacentrix is looking for 8 Service Desk Operators for one of their client based in...

Advert Reference: P5714 IT Service Desk Technician - Centurion Job Title: IT Service Desk Technician - Centurion Job Grade: Grade 11 Closing Date: 2023/03/16 Position Available From: 2023-03-08-08:00 Area: Centurion Actual Place Of Work: Centurion Position Type: Full-Time Weekly Hours: 40 Time Conditions: 5 day Work Week (South Africa) Purpose of...

Business unit, Department, Reporting Business Unit Cloud Platform Solutions Department Customer First Centre Reports to Executive: Customer First Centre Job Grade/Leve; M4 Core Description Provide leadership and management to the Customer First Centre capabilities, aligning service delivery with contractual obligations, driving service excellence and...

To log, classify and categorize IT incidents and requests for IT clients, perform first line support and update calls accordingly, as well as to route call to next level support if not able to resolve. **Key Responsibility Areas** *** Availability; Answer inbound calls; Quality of calls; Logged calls on ARS and/or ITSM; First call resolution rate;...

**We’re looking for an SAP Consultant with S/4HANA TM knowledge**: Must have experience in sea, road transportation (would be in the area of freight) **Covering all aspects of transportation**: planning; scheduling, execution and integration with the respective purchasing and finance modules in SAP. Must have experience in a manufacturing...

Business unit, Department, Reporting **Business Unit**: Digital Platform Solutions **Department**: Digital Consulting **Reports to**: Senior Manager - Application Outsource Core Description Responsible to deliver IT and Business Consulting projects for clients including review of Enterprise Architecture, processes across multiple business functions,...

Business unit, Department, Reporting Business Unit **Cloud Platform Solutions Department Service Management**: CFC Position reports to Manager: Call Desk Job grade M6 Core Description Responsible to supervise the Customer First Centre (CFC) IT Service Desk operations daily to enhance service excellence towards customers, in accordance with contractual...

To develop proposals for customer products, services and solutions to meet the business requirements in collaboration with other SITA Lines of Business and functions including Architectural designs, product packaging as well as costing and pricing. **Key Responsibility Areas - Implement the Commercial Proposal Development process in accordance with SITA...

Business unit, Department, Reporting **Business Unit**: CPS **Department**: Service Management - CFC **Report to**: Customer Service Centre Core Description This role is responsible for the overall process governance with regards to the service desk. This includes working closely with all components of the service management team to ensure that the...

Business unit, Department, Reporting **Business Unit**: CPS **Department**: Service Management - CFC **Report to**: Manager: Customer Service Centre Core Description Responsible for quality management, pro-active tracking of service desk SLAs and KPIs, the design of, and oversight on service improvement plans for the service desk and process governance...

**Core Description**: Responsible for the effective management and resolution of escalations, and complaints from Wholesale customers. This includes dealing primarily with inbound technical support and trouble-shooting queries, ensuring that all issues are thoroughly investigated, and providing regular feedback to the...

**Internal Sales Consultant - IT Specialist** **Duties & Responsibilities** Our Client is looking for an experienced and confident communicator to offer support in sales, develop client relationships and maintain a database of current and prospective clients. Have you got a technical wired brain? Are you not afraid of cold calling? **Key performance...

**Job Advert Summary**: An exciting opportunity for a consultant exists in our Client Services Department. Applications are invited for the above-mentioned position, to be filled as soon as possible. **Minimum Requirements**: **Qualifications & Experience** - Grade 12 - 3-year Tertiary Qualification in any related field. - **2 years or more experience in a...

**External / New Business Sales Consultant - IT Specialist** **Duties & Responsibilities** An IT Solutions provider to the corporate markets is experiencing a consistent expansion in their client base, and is looking to employ a representative to serve this promising market. They have been in business since the early 2011 and specialise in Hardware,...

To lead, direct and manage or execute Technical Testing including automated testing services, adopted standards, processes and procedures. **Key Responsibility Areas** - Lead, manage, and implement strategies manage the section in order to ensure effective and efficient operations that all resources are utilised optimally. This must be done in accordance...

1years Provide excellent service to customers and meet expectations based on agreed processes Manage all incidents, maintain resolution times as specified in the company service level agreement Own customer issues through to resolution and to recognize when to escalate Provide reports as and when required. Ensure all service calls are closed on time Assist...

**External / New Business Sales Consultant - IT Specialist** **Duties & Responsibilities** An IT Solutions provider to the corporate markets is experiencing a consistent expansion in their client base, and is looking to employ a representative to serve this promising market. They have been in business since the early 2011 and specialise in Hardware,...

**Job Title: Service Consultant - Underwriting Client Care (Short-Term Insurance) - PSG Insure STA** **Key Responsibilities**: **Client Interaction**:Act as the primary point of contact for clients during the underwriting process. Respond promptly and professionally to client inquiries, concerns, and requests for information. Provide clear and accurate...