Ict Technician

2 weeks ago

Cape Town, South Africa CTICC Full time

**The main purpose**: The ICT Technician regularly provides network connectivity for events and staff through the installation and configuration of network cabling and wireless access. Patch rooms are to be checked and maintained on a daily basis ensuring service availability. The position will be exposed to and gain technical, support, infrastructure and operational experience. Installation, maintenance and removal of other IT infrastructure such as switches, cabling, cabinets, computers and point-of-sale machines. The role will be exposed to a number of technologies and best practices as the department supports an extensive infrastructure, internal staff and event customers. Given the size of the complex, the IT Technician spends a significant amount of time on the floor in the venue and this is not a desk bound position. There are always projects in progress and the role will often work with the team as a project resource. The operational hours are largely dependent on the events taking place which does at times require one to work over the weekends or late / early shifts.

**Reporting to the**: ICT Service Delivery Manager

**Key responsibilities will include but are not limited to**:
**1. ICT Systems Maintenance**
- Ensure all Telecommunications, Local Area Network (LAN), Wide Area Network (WAN) and Wireless systems are operational
- Installation and maintenance of network / communication cabling, supporting infrastructure, wireless infrastructure
- Ensure all supporting integrated systems are operational
- Install test and ensure the prompt provision of all telecommunications, data-networks and IT equipment to clients
- Develop a plan of regular preventative maintenance of all cabling, patch rooms and ancillary infrastructure systems
- Perform regular documented maintenance and performance tests of all cabling and ancillary infrastructure systems
- Ensure prompt and accurate documentation and billing of all ICT services supplied to clients

**2. Operational Support**
- Ensure that all ICT services provided by external service providers are operational and report all risks and potential failures
- Identify opportunities for revenue enhancement, cost reduction, and production efficiency
- Monitors the work of outside contractors to ensure set standards are adhered to and all work is conducted in a safe and respectful manner ensuring no damage to existing infrastructure
- Identify and report risks to the Head of ICT
- Provide on-site IT and ICT hardware and software support to local users and clients
- Facilitate the access of contracted service providers to secured venues
- Ensure that all work performed is documented and logged accordingly
- Ticket Management
- Ensure tickets are logged for work required
- Ensure tickets are logged for all work performed
- Tickets assigned to individual timeously
- Tickets updated with relevant information
- Resolved tickets marked as "Work complete" timeously
- Tickets to be resolved within SLA
- Time accurately recorded in time spent on ticket
- Stalled tickets or tickets pending action marked as Work Paused

**3. Desktop Support**
- Interact with numerous computer platforms in a multi-layered client server and hybrid cloud environment.
- Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment
- Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment
- Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment
- Customise desktop hardware to meet user specifications and business standards
- Performs work in compliance within specified warranty requirements
- Returns defective equipment/parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts inventory to insure proper spare parts levels

**4.**
**Project**
**Management**
- Compilation of project scope and specification
- Project procurement
- Project delivery within scope and timeline

**Minimum qualifications and experience**:

- Matric Certificate
- Relevant Technical Certification
- Those with a business or non-technical qualification could supplement their education with a certificate program, individual courses or directly relevant experience that provide the necessary IT industry knowledge required
- 2 - 3 years relevant experience in an ICT or Integrated Systems environment preferably in the hospitality industry.
- Operational experience at a technician level.
- Strong cabling and computer literacy skills.
- Experience with fibre optic, RJ45 Ethernet, RJ11 Twin Pair telephony cabling and equipment, Co-axial cabling, wireless technologies.

**Skills and Attributes**:

- Well-groomed with a vibrant personality
- Hospitality background
- Stress resistant & flexibility
- Excellent Communication Skills
- Extensive client networking and relationship building skills
- Able to provide clear and effect

  • Ict Technician

    7 days ago

    Cape Town, South Africa Interviewing Dynamix Full time

    **ICT Technician (Printing, Security Cameras, Telephony)** Claremont A private academic institution seeks to appoint an ICT Technician (Printing, Security Cameras & Telephony), who will support the _**Printing & Reproduction**_ area of the ICT Department. The ideal incumbent will have the relevant IT qualifications and competencies, coupled with 3 years...

  • Ict Point-of-sale

    1 day ago

    Cape Town, South Africa CTICC Full time

    **Reporting to the**: ICT Service Delivery Manager **Key responsibilities will include but are not limited to**: **ICT Systems Maintenance** - Installation of LAN points for point-of-sale devices - Planning for the installation of point-of-sale devices, on and off-site, during office hours to reduce out of office hour requirements - Ensure all Wi-Fi...

  • Technician (Information Systems and Technology)

    Found in: beBee S ZA - 3 weeks ago

    Western Cape, Cape Town, South Africa City of Cape Town Full time

    City of Cape Town’s job vacancy, Career and Recruitment Job title : Technician (Information Systems and Technology) jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : March 08, 2024 Quick Recommended Links Jobs by Location Job by industries Requirements Minimum National diploma or equivalent technical certification Minimum of 3...

  • Technician: Printers

    5 hours ago

    Cape Town, South Africa Mustek Full time

    **Job Purpose**: The Printer Technician is primarily responsible for servicing, maintaining, testing and repairing printers, in house and on-site. The Printer Technician also provides printer related technical support to customers on-site, over the phone or at the front desk. As and when necessary the Printer Technician assists with general technical...

  • Helpdesk Technician

    6 days ago

    Cape Town, South Africa AJC International Full time

    **Position Summary**: We are seeking a highly motivated **Helpdesk Technician **to support our Infrastructure and Service desk in Atlanta. The purpose of the Infrastructure Support Engineer role is to provide technical expertise to support the service desk and maintain infrastructure for the organization in the EMEA offices. This is an internal...

  • Helpdesk Technician

    7 days ago

    Cape Town, South Africa AJC International Full time

    **Position Summary**: We are seeking a highly motivated **Helpdesk Technician **to support our Infrastructure and Service desk in Atlanta. The purpose of the Infrastructure Support Engineer role is to provide technical expertise to support the service desk and maintain infrastructure for the organization in the EMEA offices. This is an internal...

  • IT Support Technician

    Found in: beBee jobs ZA - 7 days ago

    Cape Town, Western Cape, South Africa Vantage Debt Management Full time

    Vantage Debt Management's job vacancy, Career and RecruitmentJob title : IT Support Technician (Western Cape) jobs in Western CapeJob Location : Western Cape, Deadline : April 20, 2024Quick Recommended LinksJobs by LocationJob by industries DescriptionKey Responsibilities:Monitoring and management of company firewall and network devicesProvide on-site &...

  • IT Technician

    Found in: beBee S ZA - 3 weeks ago

    Western Cape, Cape Town, South Africa Intelligent Debt Management Full time

    Intelligent Debt Management’s job vacancy, Career and Recruitment Job title : IT Technician (Tier 1) – Cape Town jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : April 06, 2024 Quick Recommended Links Jobs by Location Job by industries Job Summary  The Intelligent Debt Management (IDM) Group, South Africa’s largest and...

  • Senior IT Technician

    Found in: beBee jobs ZA - 2 weeks ago

    Cape Town, Western Cape, South Africa Vista Group Full time

    Vista Group's job vacancy, Career and RecruitmentJob title : Senior IT Technician – Cape Town jobs in Western CapeJob Location : Western Cape, Cape TownDeadline : 18-May-24Quick Recommended LinksJobs by LocationJob by industries Key Responsibilities:Work closely with the Head Office IT Administrators to ensure maximum staff and client satisfaction.Updating...

  • Desktop Support Technician

    Found in: beBee S ZA - 3 weeks ago

    Western Cape, Cape Town, South Africa Cape Union Mart Full time

    Cape Union Mart’s job vacancy, Career and Recruitment Job title : Desktop Support Technician jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : May 03, 2024 Quick Recommended Links Jobs by Location Job by industries We are seeking a highly skilled and experienced Desktop Support Technician within the retail sector to join our IT...

  • Senior Technician: Front End Services

    6 days ago

    Cape Town, South Africa The City of Cape Town Full time

    The City of Cape Town promotes and applies the principles of employment equity. People with disabilities are encouraged to apply. Corporate services - regional area north **Senior technician**: front end services **Basic salary**: R453,794 to R447,136 per annum - Ref no: cs 03/23 - Civic Centre, Cape Town **Requirements**: A relevant national...

  • Support Technician Learnership

    Found in: beBee S ZA - 2 weeks ago

    Western Cape, Cape Town, South Africa Core Group Full time

    Core Group’s job vacancy, Career and Recruitment Job title : Support Technician Learnership – CPT jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : April 15, 2024 Quick Recommended Links Jobs by Location Job by industries Minimum Requirements: Completed Matric Basic knowledge of computer hardware and software Familiarity with...

  • Senior IT Technician

    Found in: beBee S ZA - 2 weeks ago

    Western Cape, Cape Town, South Africa Vista Group Full time

    Vista Group’s job vacancy, Career and Recruitment Job title : Senior IT Technician – Cape Town jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : 18-May-24 Quick Recommended Links Jobs by Location Job by industries Key Responsibilities: Work closely with the Head Office IT Administrators to ensure maximum staff and client...

  • Desktop Technician

    Found in: Talent ZA C2 - 7 days ago

    Cape Town, South Africa DLK Group (PTY) Ltd Full time

    Job Description1st and 2nd Line Mobile Communication Support:Create and deploy images for all mobile devices.Provide ongoing maintenance support for hardware and software.Creatively resolve issues related to mobile communications.Handle email-related inquiries.Offer 1st and 2nd line assistance as required.Ensure prompt response to calls and escalate when...

  • Desktop Technician

    Found in: Talent ZA C2 - 7 days ago

    Cape Town, South Africa DLK Group (PTY) Ltd Full time

    1st and 2nd Line Mobile Communication Support:Create and deploy images for all mobile devices.Provide ongoing maintenance support for hardware and software.Creatively resolve issues related to mobile communications.Handle email-related inquiries.Offer 1st and 2nd line assistance as required.Ensure prompt response to calls and escalate when necessary.1st and...

  • Network and Server Administrator

    5 hours ago

    Cape Town, South Africa Vivo Group Full time

    **NETWORK AND SERVER ADMINISTRATOR - 6 Months Contract - Cape Town** - Manage relationships with external Service Providers. - Review and develop new ICT policies. Ensure that policies are relevant and adjusted for changes in business environment and legislature. - Advanced LAN/WAN Support as well as Server Administration and Maintenance. - Plan,...

  • IT Support Technician

    Found in: beBee S ZA - 2 weeks ago

    Western Cape,, South Africa Vantage Debt Management Full time

    Vantage Debt Management’s job vacancy, Career and Recruitment Job title : IT Support Technician (Western Cape) jobs in Western Cape Job Location : Western Cape, Deadline : April 20, 2024 Quick Recommended Links Jobs by Location Job by industries Description Key Responsibilities: Monitoring and management of company firewall and network...

  • Desktop Technician

    Found in: Talent ZA C2 - 2 weeks ago

    Cape Town, South Africa DLK Group Full time

    Job Description 1st and 2nd Line Mobile Communication Support: Create and deploy images for all mobile devices. Provide ongoing maintenance support for hardwareand software. Creatively resolve issues related to mobile communications. Handle email-related inquiries. Offer 1st and 2nd line assistance as required. Ensure prompt response to...

  • Quality Assurance Technician

    Found in: beBee S ZA - 2 weeks ago

    Western Cape, George, South Africa Badger Holdings Ltd Full time

    Badger Holdings Ltd’s job vacancy, Career and Recruitment Job title : Quality Assurance Technician / Software Tester jobs in Western Cape Job Location : Western Cape, George Deadline : April 20, 2024 Quick Recommended Links Jobs by Location Job by industries Description We are a company with an international footprint and a local flavour, a company...

  • Service Desk Operator

    Found in: beBee S ZA - 2 weeks ago

    Northern Cape, Kimberley, South Africa Sol Plaatje University Full time

    Sol Plaatje University’s job vacancy, Career and Recruitment Job title : Service Desk Operator – Office of the Deputy Vice Chancellor: Research jobs in Northern Cape Job Location : Northern Cape, Kimberley Deadline : April 26, 2024 Quick Recommended Links Jobs by Location Job by industries Purpose The main purpose of this position is to provide...