Ict Technician

1 week ago

Cape Town, South Africa Interviewing Dynamix Full time

**ICT Technician (Printing, Security Cameras, Telephony)**

Claremont

A private academic institution seeks to appoint an ICT Technician (Printing, Security Cameras & Telephony), who will support the _**Printing & Reproduction**_ area of the ICT Department.

The ideal incumbent will have the relevant IT qualifications and competencies, coupled with 3 years ‘hands-on’ experience as a Technician in a similar role.

**Requirements**:

- A+
- Knowledge of the printing industry; be able to advise on equipment and suppliers/partners.
- Knowledge of the security and telephone industry; be able to advise on equipment and suppliers/partners.
- People person, who can interact with pupils and staff members.
- Individual that enjoys problem solving and researching solutions.
- Someone who does not need to be micro-managed and is capable of taking initiative.
- An individual that is ‘calm’ and organized in stressful situations.
- Forward planner and punctual.
- Be able to multi-task and prioritise actions based on nature and urgency of requests.
- Ability to interact with service providers, obtain quotes and manage their services on campus.
- Ability to maintain Asset Registry and regularly check key points and keep them organised.
- Ability to efficiently research problems and their solutions
- **Responsibilities**:_
- managing and fulfilling the needs of a printing unit,
- supporting printing devices across departments, and
- administering and supporting the security camera and telephony devices throughout an organisation.
- **Printing**:_
- Knowledge of the printing industry; be able to advise on equipment and suppliers/partners.
- Manage the Print Unit and all resources therein.
- Liaise with suppliers for consumables orders and service contractors for maintenance and repair.
- Fulfil daily staff request for copying, printing and binding as part of the Printing Unit.
- Assist staff and pupils with ‘Print Shop’ services.
- Support printing to Multi-Functional Printers and Network Printer on campus; maintain, upgrade or replace and configure MFPs/Printers when necessary.
- Scanning and storage of staff/pupil files and other documents into the campus DMS.
- **Security Cameras & Telephony**:_
- Knowledge of the security and telephone industry; be able to advise on equipment and suppliers/partners.
- Liaise with suppliers for new acquisitions and service contractors for maintenance and repair.
- Maintain, upgrade or replace and configure
- security cameras and points,
- telephone handsets and points, and
- any other security or telephony devices, when necessary.
- **Tracking and Documentation**:_
- Support the Helpdesk; monitor and maintain call logs.
- Maintain inventory listings and documentation of all processes.

**Job Types**: Full-time, Permanent

**Salary**: R10,000.00 - R13,000.00 per month

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