Regional Operations Manager

3 weeks ago


Cape Town, South Africa Pepkor Lifestyle Full time

The Regional Operations Manager will be responsible for managing the daily operations of multiple retail stores within a specific region. They will ensure that all stores are operating efficiently and effectively to meet company goals and objectives.

Key Responsibilities:

- Oversee store operations, including staff management, inventory control, and customer service
- Develop and implement policies and procedures to improve operational efficiency
- Monitor key performance indicators (KPIs) and recommend strategies to improve store performance
- Coordinate with store managers to ensure compliance with company standards and guidelines
- Conduct regular store visits to evaluate performance and identify areas for improvement
- Collaborate with the marketing team to develop and implement promotional strategies to drive sales
- Communicate regularly with store managers and provide guidance and support as needed
- Monitor and analyze sales data to identify trends and opportunities for growth
- Ensure compliance with all relevant regulations and safety standards

Qualifications:

- Bachelor's degree in Business Administration or related field
- Minimum of 5 years of experience in retail operations management
- Strong leadership and communication skills
- Proven track record of improving store performance and driving results
- Ability to multitask and prioritize in a fast-paced environment
- Solid understanding of retail operations best practices and industry trends
- Proficiency in Microsoft Office and retail management software
- Willingness to travel within the region as needed


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