Front Office Manager

6 months ago


Cape Town, South Africa ANEW Recruitment Full time

**Job Advert Summary**:
Does interacting with new people excite you? **ANEW Hotels & Resorts** are looking for an excellent **Front Office Manager** to be based in **Cape Town, Greenpoint**. ANEW Hotels are looking for a **Front Office Manager** to create a good first impression, exceeding customer expectations through efficient delivering and friendly service with great attitude.

**Minimum Requirements**:

- +3 Years’ Experience as a Front Office Manager or Assistant
- Hospitality Management Qualification would be an added advantage.
- Intensive Knowledge of Opera Cloud
- Ability to remain positive and focused in a fast-paced environment.
- Great interpersonal skills
- Good Communication Skills

**Duties and Responsibilities**:

- Ensure, compliance to Standard Operating Procedures for all areas of the Front Office Department.
- Ensure the profitable level by ensuring highest occupancies with the highest possible room rate.
- Ensure that the necessary systems and controls are in place with regards to handling various methods of payment, deposits, rate variances and cash-ups
- Ensure that all charges are correctly entered on the guest’s bill and always up to date.
- Carry out all duties as reasonably requested by Management.


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