Front Office Manager
6 months ago
**Job Advert Summary**:
Does interacting with new people excite you? **ANEW Hotels & Resorts** are looking for an excellent **Front Office Manager** to be based in **Cape Town, Greenpoint**. ANEW Hotels are looking for a **Front Office Manager** to create a good first impression, exceeding customer expectations through efficient delivering and friendly service with great attitude.
**Minimum Requirements**:
- +3 Years’ Experience as a Front Office Manager or Assistant
- Hospitality Management Qualification would be an added advantage.
- Intensive Knowledge of Opera Cloud
- Ability to remain positive and focused in a fast-paced environment.
- Great interpersonal skills
- Good Communication Skills
**Duties and Responsibilities**:
- Ensure, compliance to Standard Operating Procedures for all areas of the Front Office Department.
- Ensure the profitable level by ensuring highest occupancies with the highest possible room rate.
- Ensure that the necessary systems and controls are in place with regards to handling various methods of payment, deposits, rate variances and cash-ups
- Ensure that all charges are correctly entered on the guest’s bill and always up to date.
- Carry out all duties as reasonably requested by Management.
-
Front Office Manager
6 months ago
Cape Town, South Africa In The City Hospitality Full time***: Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department. **FRONT OFFICE MANAGER DUTIES AND RESPONSIBILITIES**: - Trains, cross...
-
Front Office Manager
4 months ago
Cape Town, South Africa Hilton Full timeFront Office Manager A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest,...
-
Front Office Manager
6 months ago
Cape Town, South Africa HotelJobs.co.za Full timeNewly furnished Aparthotel in the City Centre seeking a Front Office Manager with at least 5 years experience in a Front office management role. PMS Semper experience will be beneficial. Valid Drivers Licence and Own transport. Ability to work hospitality hours/shifts. Management and operation of the Front Office department. all aspects of the guest...
-
Front Office Manager
6 months ago
Cape Town, South Africa WINK Aparthotels Full timeNewly furnished Aparthotel in the City Centre seeking a Front Office Manager with at least 5 years experience in a Front office management role. PMS Semper experience will be beneficial. Valid Drivers Licence and Own transport. Ability to work hospitality hours/shifts. Management and operation of the Front Office department. all aspects of the guest...
-
Front Office Manager
4 months ago
Cape Town, South Africa HotelJobs.co.za Full timeA 5* Boutique Hotel seeks a strong Front Office Manager with 5* luxury experience to lead the Front Office Team. The purpose of the position is to ensure that guests receive a heart-warming welcome and coordinating all front office activities, reservations, and guest services. **Minimum Experience and Qualification Required**: - Post matric hotel school...
-
Front Office Manager
4 months ago
Cape Town, South Africa HotelJobs.co.za Full timeAt The Vineyard Hotel, we're more than just a team. Every staff member plays a crucial role in creating an exceptional guest experience. Our commitment to our staff goes beyond hospitality. We prioritise their well-being, providing on-demand healthcare, wellness activities, assistance with essentials, and healthy meals. We also offer growth opportunities...
-
Assistant Front Office Manager
8 months ago
Cape Town, South Africa Hyatt Regency Cape Town Full timeSummary Hyatt Regency Cape Town is looking for a new Assistant Front Office Manager to join our dynamic team. Assistant front office manager will assist in the smooth and efficient running of the Front Office Department and support and execute all duties and task given by the Rooms Division Manager and Front Office Manager. Key Duties: - Supervising the...
-
Front Office Manager
3 months ago
Cape Town, South Africa 91 loop hostel Full timeFront Office Manager for a Boutique Hostel In Cape Town CBD **Leadership and Supervision**: - Manage and train a team of receptionists, security guards, Duty Managers - Schedule staff shifts and handle HR-related tasks like leave requests - Motivate and support staff to provide excellent customer service **Customer Service and Operations**: - Oversee...
-
Assistant Front Office Manager
6 months ago
Cape Town, South Africa Belmond Management Full timeOften the first hello and the last farewell, our Front Office and Guest Services teams are the gatekeepers of the Belmond experience. Their commitment to going above-and-beyond ensures a stay that is incomparable. If you are a service-orientated, guest-focused hospitality professional, then we would love to hear from you. We are looking for an Assistant...
-
Assistant Front Office Manager
4 months ago
Cape Town, South Africa HotelJobs.co.za Full timeWe are looking for an Assistant Front Office Manager to join our Front Office team at one of our Cape Town Hotels and asist the team with elevating our hospitality standards. **Your Role**: - Assist in managing and supervising Front Office activities, including guest check-in/check-out, reservations, and concierge services. - Support the creation of a...
-
Assistant Front Office Manager
6 months ago
Cape Town, South Africa HotelJobs.co.za Full timeA 5* Luxury Hotel seeks an Assistant Front Office Manager. Assist in efficiently managing the Front Office department, in order to provide the highest levels of service and hospitality to all guests. Achieve total guest satisfaction by ensuring that the quality assurance, service and departmental standards are adhered to by the Front Office team. 2 - 3...
-
Assistant Front Office Manager
3 months ago
Cape Town, South Africa HotelJobs.co.za Full timeAssistant Front Office Manager - 4_ Hotel, Cape Town_* **Key Responsibilities**: - Assist in overseeing daily front office operations, ensuring smooth guest check-ins and check-outs. - Support the Front Office Manager in managing the front desk team, providing training and guidance as needed. - Ensure excellent guest service standards are maintained,...
-
Front Office Manager
6 months ago
Cape Town, South Africa HotelJobs.co.za Full timeWe are urgently looking for an experienced Front Office Manager to join the Front Office team at our Hotel in Cape Town. **This Position is for you IF**: - You can manage the different distribution channels in periods of high occupancy - You can ensure maximum occupancy of rooms by adjusting pricing terms, where necessary, under the supervision of the...
-
Assistant Front Office Manager
6 months ago
Cape Town, South Africa Belmond Full timeOften the first hello and the last farewell, our Front Office and Guest Services teams are the gatekeepers of the Belmond experience. Their commitment to going above-and-beyond ensures a stay that is incomparable. If you are a service-orientated, guest-focused hospitality professional, then we would love to hear from you. We are looking for an Assistant...
-
Assistant Front Office Manager
3 months ago
Cape Town, South Africa HotelJobs.co.za Full time**Assistant Front Office Manager - Luxury Hotel, Cape Town** **Key Responsibilities**: - Oversee daily front office operations, ensuring smooth and efficient guest check-ins/outs. - Manage the front office team, providing training and support as needed. - Maintain high standards of guest service, addressing queries and resolving issues promptly. - Monitor...
-
Front Office Manager
6 months ago
Cape Town, South Africa HotelJobs.co.za Full time**Front Office Manager** **The successful incumbent will be responsible for the following**: - The acquisition and maintenance of guests - Maintains working relationships and communicates with all departments - To manage and oversee the daily operation of the Front Office, Reservations and Housekeeping Departments - Leading, training and motivating of...
-
Assistant Front Office Manager
4 months ago
Cape Town, South Africa In The City Hospitality Full timeITC Hospitality Group is a fast-growing CBD-based and privately owned property letting and management company that has been in the industry for 20 years. The Company currently represents 4 and 5-star graded and serviced apartments located within the Cape Town CBD, Foreshore and De Waterkant areas. We are currently recruiting for an energetic, well-organised...
-
Assistant Front Office Manager
3 weeks ago
Cape Town, South Africa Accor Hotel Full timeJob title : Assistant Front Office ManagerJob Location : Western Cape, Cape TownDeadline : December 26, 2024Quick Recommended Links Jobs by Location Job by industries Job Description Scope of Position The Assistant Front Office Manager is responsible for overseeing and supervising the operations of Front Desk, Guest Services, Concierge and Night Audit....
-
Assistant Front Office Manager
2 weeks ago
Cape Town, South Africa Accor Hotel Full timeJob title : Assistant Front Office Manager Job Location : Western Cape, Cape Town Deadline : December 26, 2024 Quick Recommended Links Jobs by Location Job by industries Job Description Scope of Position The Assistant Front Office Manager is responsible for overseeing and supervising the operations of Front Desk, Guest Services,...
-
Front Office Administrator
6 months ago
Cape Town, South Africa HotelJobs.co.za Full timeThis highly acclaimed Hotel prides itself on being a respected & progressive employer brand, celebrated for its investment in employee wellness, the broader community & the environment. An opportunity is available for an experienced Front Office Administrator to provide overall Front Office Administration with a key focus on Debt Collection for Front Office...