Assistant Front Office Manager
4 months ago
We are looking for an Assistant Front Office Manager to join our Front Office team at one of our Cape Town Hotels and asist the team with elevating our hospitality standards.
**Your Role**:
- Assist in managing and supervising Front Office activities, including guest check-in/check-out, reservations, and concierge services.
- Support the creation of a positive and productive work environment for your team, encouraging teamwork and continuous improvement.
- Help implement and uphold high standards of guest service and satisfaction, aligned with ONOMO’s brand ethos.
- Contribute to managing departmental budgets and optimizing revenue opportunities.
- Assist in training and developing team members to maintain ONOMO’s service standards and achieve operational excellence.
- Manager the Front Office team in the absence of the Front Office Manager.
**Requirements**:
- Proven experience (2-5 years) in a hotel environment, preferably as a Front Office Supervisor or in a similar role.
- Strong leadership and communication skills with the ability to build rapport with guests and team members.
- Detail-oriented with a passion for delivering personalized guest experiences.
- Ability to work under pressure and resolve guest issues effectively and efficiently.
- Proficiency in Opera (PMS) is essential.
- Ability to assist in managing financial aspects and budgeting within the Front Office department.
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Assistant Front Office Manager
8 months ago
Cape Town, South Africa Hyatt Regency Cape Town Full timeSummary Hyatt Regency Cape Town is looking for a new Assistant Front Office Manager to join our dynamic team. Assistant front office manager will assist in the smooth and efficient running of the Front Office Department and support and execute all duties and task given by the Rooms Division Manager and Front Office Manager. Key Duties: - Supervising the...
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Assistant Front Office Manager
3 months ago
Cape Town, South Africa HotelJobs.co.za Full timeAssistant Front Office Manager - 4_ Hotel, Cape Town_* **Key Responsibilities**: - Assist in overseeing daily front office operations, ensuring smooth guest check-ins and check-outs. - Support the Front Office Manager in managing the front desk team, providing training and guidance as needed. - Ensure excellent guest service standards are maintained,...
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Assistant Front Office Manager
6 months ago
Cape Town, South Africa HotelJobs.co.za Full timeA 5* Luxury Hotel seeks an Assistant Front Office Manager. Assist in efficiently managing the Front Office department, in order to provide the highest levels of service and hospitality to all guests. Achieve total guest satisfaction by ensuring that the quality assurance, service and departmental standards are adhered to by the Front Office team. 2 - 3...
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Assistant Front Office Manager
6 months ago
Cape Town, South Africa Belmond Management Full timeOften the first hello and the last farewell, our Front Office and Guest Services teams are the gatekeepers of the Belmond experience. Their commitment to going above-and-beyond ensures a stay that is incomparable. If you are a service-orientated, guest-focused hospitality professional, then we would love to hear from you. We are looking for an Assistant...
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Assistant Front Office Manager
6 months ago
Cape Town, South Africa Belmond Full timeOften the first hello and the last farewell, our Front Office and Guest Services teams are the gatekeepers of the Belmond experience. Their commitment to going above-and-beyond ensures a stay that is incomparable. If you are a service-orientated, guest-focused hospitality professional, then we would love to hear from you. We are looking for an Assistant...
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Assistant Front Office Manager
3 months ago
Cape Town, South Africa HotelJobs.co.za Full time**Assistant Front Office Manager - Luxury Hotel, Cape Town** **Key Responsibilities**: - Oversee daily front office operations, ensuring smooth and efficient guest check-ins/outs. - Manage the front office team, providing training and support as needed. - Maintain high standards of guest service, addressing queries and resolving issues promptly. - Monitor...
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Assistant Front Office Manager
3 weeks ago
Cape Town, South Africa Accor Hotel Full timeJob title : Assistant Front Office ManagerJob Location : Western Cape, Cape TownDeadline : December 26, 2024Quick Recommended Links Jobs by Location Job by industries Job Description Scope of Position The Assistant Front Office Manager is responsible for overseeing and supervising the operations of Front Desk, Guest Services, Concierge and Night Audit....
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Assistant Front Office Manager
2 weeks ago
Cape Town, South Africa Accor Hotel Full timeJob title : Assistant Front Office Manager Job Location : Western Cape, Cape Town Deadline : December 26, 2024 Quick Recommended Links Jobs by Location Job by industries Job Description Scope of Position The Assistant Front Office Manager is responsible for overseeing and supervising the operations of Front Desk, Guest Services,...
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Assistant Front Office Manager
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Cape Town, South Africa HotelJobs.co.za Full timeA large 4-star hotel seeks an experienced Assistant Front Office Manager to join their team. PRINCIPAL RESPONSIBILITES - Perform daily checks of all controls i.e. keys, adjustments/corrections, paid outs, high balance accounts, guest ledger accounts, duty rota to meet occupancy trends. - Ensure VIPs are allocated rooms prior to arrival and check rooms. -...
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Assistant Front Office Manager
6 months ago
Cape Town, South Africa HotelJobs.co.za Full time**A well-established 5* hotel, part of an international brand is seeking an Assistant Front Office Manager.** **Required Experience & Qualifications** - Appropriate Tertiary Hospitality qualification - Minimum of 3 years experience in a similar position within a 5-star environment - Good leadership, communication and interpersonal skills. - Professional...
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Assistant Front Office Manager
4 weeks ago
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Assistant Front Office Manager
1 month ago
Cape Town, South Africa Ejobdesign Full timeAt The Vineyard Hotel, we're more than just a team. Every staff member plays a crucial role in creating an exceptional guest experience. Our commitment to our staff goes beyond hospitality. We prioritise their well-being, providing on-demand healthcare, wellness activities, assistance with essentials, and healthy meals.We also offer growth opportunities...
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Assistant Front Office Manager
1 month ago
Cape Town, South Africa HR Genie Full timeAt The Vineyard Hotel, we're more than just a team. Every staff member plays a crucial role in creating an exceptional guest experience. Our commitment to our staff goes beyond hospitality. We prioritise their well-being, providing on-demand healthcare, wellness activities, assistance with essentials, and healthy meals.We also offer growth opportunities...
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Assistant Front Office Manager
4 weeks ago
Cape Town, South Africa PULLMAN Full timeJob DescriptionScope of PositionThe Assistant Front Office Manager is responsible for overseeing and supervising the operations of Front Desk, Guest Services, Concierge and Night Audit.ResponsibilitiesEnsures that all Front Office Policies and Procedures are adhered to.Ensures VIP procedures are being met or exceeded on a daily basis for all...
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Assistant Front Office Manager
6 months ago
Cape Town, South Africa Newmark Hotels Full time**Title: Assistant Front Office Manager** **The Rockefeller Hotel** **Position Overview**: The Assistant Front Office Manager is a senior position responsible for overseeing front desk operations and providing leadership in the absence of the Front Office Manager. This role requires strong supervisory skills, attention to detail, and a commitment to...
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Assistant Front Office Manager
6 months ago
Cape Town, South Africa Marriott International, Inc Full time**Job Number** 24106323 **Job Category** Rooms & Guest Services Operations **Location** The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** **Function** Join our amazing team and deliver unforgettable...
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Assistant Front Office Manager
6 months ago
Cape Town, South Africa Marriott International Full timeJOB SUMMARY Function Join our amazing team and deliver unforgettable and memorable experiences. We are recruiting for an enthusiastic individual with a positive attitude. Reporting to the Front Office Manager, the successful incumbent will be required to provide professional and excellent customer service and is expected to support and assist with...
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Assistant Front Office Manager
4 months ago
Cape Town, South Africa In The City Hospitality Full timeITC Hospitality Group is a fast-growing CBD-based and privately owned property letting and management company that has been in the industry for 20 years. The Company currently represents 4 and 5-star graded and serviced apartments located within the Cape Town CBD, Foreshore and De Waterkant areas. We are currently recruiting for an energetic, well-organised...
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Front Office Manager
6 months ago
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Front Office Manager
4 months ago
Cape Town, South Africa Hilton Full timeFront Office Manager A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest,...