Healthcare Manager

5 months ago

Cape Town, South Africa Zanati Search Group Full time

An opportunity has become available for a **Healthcare Manager** at a retirement village in Cape Town.

The **Healthcare Manager** will be responsible for the daily operations of the facility, ensuring all administrative and customer service requirements are delivered efficiently and effectively.

The Healthcare Manager will implement and oversee all clinical and nursing processes and liaise with the Multidisciplinary Team, medical professionals, and families of residents. The Healthcare Manager also plays a pivotal role in the marketing of the facility to always ensure full occupancy.

If you would like to work in a collaborative healthcare setting with a supportive team dynamic, this is the job for you.

**Specific duties include but is not limited to the following**:
Clinical Responsibilities:

- Serve as a mentor and provide guidance to shift leaders (registered nurses).
- Incident reporting and investigation.
- Competence assessments and mentoring of staff.
- Complete spot checks and discuss with Shift Leaders
- Ensure staff adhere to scope of practice and best practice regulations.
- Liaise with Management, Doctors, Occupational Therapist, Social worker and Dietician regarding any health/medical problems concerning residents when necessary.
- Attend monthly MDT meetings to discuss implement action plans.
- Inform the Management team of any situations concerning resident’s care that requires intervention or follow up.
- Review care plans with the Shift Leader when necessary and if required refer any residents to the appropriate hospital or other facility.

Administration and Reporting
- Monitor nursing/care documentation to maintain high standard of documentation to avoid risk resulting from poor documentation.
- Attend and supervise the nursing handover procedure daily as per the policy.
- Prepare weekly reports and submissions to Management.
- Monitor and approve all requisitions via the Healthcare Administrator to Claremont office.
- Ensure that all policies and procedures are adhered to.
- Ensure admission process is adhered to and that there are sufficient beds according to availability and diagnosis.
- Oversee that all documentation for admission is in order.
- Sign off resident evaluation form/review and escalate any concerns immediately.
- Interview prospective residents and their families, obtain all relevant medical reports as per company procedure.
- Identify training needs and oversee the implementation of training programmes.

Resident and Family Interaction
- Customer service levels are continually monitored and managed.
- Ensure both quality and efficient delivery of services at the facility.
- Have full knowledge and communicate types and levels of services offered within the facility (i.e., long term and/or subacute) to interested persons enquiring about the facility.
- Interface with families regularly and where support, assistance or decision-making input is required.
- Resolve complaints.
- Provide effective education, advice, and counselling to the resident about the matters relating to the facility, maintenance and/or staff.
- Build and manage relationships between the Health Professionals and the Company.
- Ensure the implementation of processes is conducive to customer satisfaction.
- Identify improvement areas and implement initiatives to ensure continued levels of customer service.
- Ensure sound operational practices aligned with the operating model of the Organisation.

Risk Management and Emergencies
- Supervise implementation of infection control procedures during any outbreak or suspected infection occurring
- Make recommendations on quality improvement interventions and process changes.
- Record and action any incidents that occur in the healthcare and village and report to it as per company procedure.
- Do Health and Safety checks on auditor according to procedure as well attend any meetings if required.
- Supervise fire drills and evacuation plans.
- Be contactable by means of company cell phone and respond to emergencies.
- Inform Legal Department at Claremont office of any possible conflicts and follow up.
- Implement plans, prepare the facility and be present at all inspections (DOH and DSD)

**Requirements**:

- Qualifications - NQF Level 7 and higher would be highly advantageous.
- Clinical qualification would be an advantage.
- Registered with HPCSA or SANC

**Experience and Knowledge**
- Proven management experience
- Experience in a similar leadership position
- Experience in a geriatric’s environment advantageous
- Previous hospital experience advantageous
- Knowledge of Dementia care, Frail care, palliative care, rehab, strokes advantageous.

**Skills and Attributes**:

- Excellent multitasking skills
- Strong interpersonal skills
- Critical thinking and problem-solving abilities
- Dependability
- Proactive
- Professional communication
- Managerial skills
- Making sound decisions
- Computer literate
- Excellent verbal and written communication

**Specific

  • Healthcare Recruiter

    5 months ago

    Cape Town, South Africa iSource Healthcare Full time

    Overview: **Responsibilities**: - Collaborate with hiring managers to understand their staffing needs and develop effective recruitment strategies - Utilize various recruitment tools and platforms to attract top talent, including job boards, social media, and professional networks - Conduct employee orientation sessions to ensure new hires are well-informed...

  • Spanish Bilingual Healthcare Csr

    7 days ago

    Cape Town, South Africa IBI Healthcare Full time

    **IBI Healthcare Institute** is on the hunt for Spanish-bilingual Healthcare Customer Service Representatives with solid **SALES** skills! **Responsibilities**: - Answer inbound New Patient and Existing Patient Calls and provide world-class customer service - Exceptional Customer Service To Resolve Calls Completely **Requirements**: - Exceptional...

  • Registered Nurse | Primary Healthcare

    2 weeks ago

    Cape Town, South Africa LIFE Healthcare Group Full time

    Exciting opportunities exist for a Registered Nurse to work in an Onsite Clinic in Cape Town. The current advertised position is for a non-shift position, 40 hours per week. The successful candidate will be responsible for the rendering of a quality primary healthcare service that is effective and efficient, and meets and exceeds customers’ expectations...

  • Healthcare Manager

    5 months ago

    Cape Town, South Africa Faircape Full time

    Faircape Health provides the full continuum of care at six world-class healthcare facilities located on-site at six luxury retirement villages. An opportunity has become available for a **Healthcare Manager** for two of our luxury retirement villages within Southern Suburbs, in Cape Town. (Noordhoek Manor and Cle Du Cap) The **Healthcare Manager** will be...

  • Healthcare Manager

    6 months ago

    Cape Town, South Africa Job Crystal Full time

    An opportunity has become available for a Healthcare Manager for two of our luxury retirement villages within Southern Suburbs, in Cape Town. The Healthcare Manager will be responsible for the daily operations of the facility, ensuring all administrative and customer service requirements are delivered efficiently and effectively. The Healthcare Manager...

  • Healthcare Manager

    6 months ago

    Cape Town, South Africa Faircape Full time

    Faircape Health provides the full continuum of care at six world-class healthcare facilities located on-site at six luxury retirement villages. An opportunity has become available for a **Healthcare Manager** for two of our luxury retirement villages within Southern Suburbs, in Cape Town. (Noordhoek Manor and Cle Du Cap) The **Healthcare Manager** will be...

  • Healthcare Manager

    6 months ago

    Cape Town, South Africa Faircape Full time

    Faircape Health provides the full continuum of care at six world-class healthcare facilities located on-site at six luxury retirement villages. An opportunity has become available for a **Healthcare Manager** at one of our retirement villages in Cape Town. The **Healthcare Manager** will be responsible for the daily operations of the facility, ensuring all...

  • Healthcare Project Manager

    1 month ago

    Cape Town, Western Cape, South Africa beBee Professionals Full time

    Job Description:We are seeking a skilled Healthcare Project Analyst to join our team at beBee Professionals. The successful candidate will be responsible for analyzing, designing, developing, implementing, and maintaining healthcare projects. They will work closely with stakeholders to ensure timely and budget-friendly project completion.Key...

  • Procurement Manager

    5 months ago

    Cape Town, South Africa Exclusively Remote Full time

    **Procurement** Manager within the Healthcare Sector.** The Procurement Manager, will play a crucial role in ensuring that the healthcare facility has the necessary supplies and equipment to provide quality patient care. By efficiently managing the procurement process, purchasers contribute significantly to the smooth functioning of healthcare facilities,...

  • Virtual Marketing Associate

    6 days ago

    Cape Town, South Africa IBI Healthcare Full time

    **Join Our Team as a Virtual Marketing Associate at IBI Healthcare!** Are you a creative and tech-savvy marketing professional with a passion for healthcare? IBI Healthcare is looking for a **Virtual Marketing Associate** to join our remote team and help drive the future of healthcare marketing. This full-time role allows you to make a real impact from...

  • Healthcare Project Coordinator

    2 days ago

    Cape Town, Western Cape, South Africa beBee Professionals Full time

    We are BeBee Professionals, a leading organization in the healthcare industry. Our team is looking for a skilled Healthcare Project Coordinator to join us in Cape Town.This role requires an individual with strong analytical and organizational skills, as well as experience in project management. The successful candidate will be responsible for analyzing,...

  • Healthcare Project Specialist

    1 month ago

    Cape Town, Western Cape, South Africa beBee Professionals Full time

    Job Title: Healthcare Project AnalystJob Summary:We are seeking a skilled Healthcare Project Analyst to join our team at beBee Professionals. The successful candidate will be responsible for analyzing, designing, developing, implementing, and maintaining healthcare projects. They will work closely with stakeholders to ensure timely and budget-friendly...

  • Healthcare Consultant

    2 months ago

    Cape Town, South Africa Aon Corporation Full time

    Posting Description: **Internal Healthcare Consultant** Want to work for a 6x certified Top Employer? Ready for your next career move in Healthcare Consulting? Aon South Africa is recruiting an Internal Healthcare Consultant in our Employee Benefits department based in Cape Town. **Aon is in the business of better decisions** At Aon, we shape decisions...

  • Healthcare Project Coordinator

    1 month ago

    Cape Town, Western Cape, South Africa beBee Professionals Full time

    Job Summary:We are seeking a skilled Healthcare Project Analyst to join our team at beBee Professionals in Cape Town. The successful candidate will be responsible for analyzing, designing, developing, implementing, and maintaining healthcare projects. They will work closely with stakeholders to ensure timely and budget-friendly project completion.Key...

  • Virtual IT Assistant

    6 days ago

    Cape Town, South Africa IBI Healthcare Full time

    IBI Healthcare Institute is looking for a **Virtual IT Assistant **to join our team! As a Virtual IT Assistant, you will be responsible for maintaining and developing our CRM system and implementing systems automation solutions. You will work closely with our IT team to ensure the smooth operation of our systems and to improve efficiency through...

  • Medical Representative

    7 months ago

    Cape Town, South Africa Healthcare Technologies Full time

    **Position Overview**: **Responsibilities**: **Sales Growth**: Achieve and exceed sales targets by promoting and selling our healthcare products to medical professionals, Laboratories, hospitals, clinics, and other healthcare facilities. **Market Analysis**: Stay informed about industry trends, competitor activities, and market conditions to identify new...

  • Community Healthcare Manager

    1 week ago

    Cape Town, Western Cape, South Africa Anova Health Institute NPC Full time

    Anova Health Institute NPC is seeking a skilled Community Healthcare Manager to lead our outreach team in Kraaifontein, Westlake and Strandfontein areas.Salary: R600,000 - R800,000 per annumJob Description:Key ResponsibilitiesDevelop weekly work plans for the community healthcare workers (CHWs) and manage their performance.Work closely with the Department of...

  • Healthcare Operations Manager

    3 weeks ago

    Cape Town, Western Cape, South Africa Faircape Full time

    Job Title: Medical Practice ManagerFaircape Health Tokai Estate is a leading provider of sub-acute care and rehabilitation services. Our centre offers restorative care and rehabilitation for patients recovering from various medical conditions, including medical, neurological, orthopaedic, surgical, and respite. We strive to bridge the gap between hospital...

  • Healthcare/ Medical Recruiter

    1 month ago

    Cape Town, South Africa Exclusively Remote Full time

    Healthcare Recruiter (Independent Contractor - Remote) Location: Remote (Must reside in South Africa)Agency: Premier Healthcare Staffing Agency About Us:We are a leading healthcare staffing agency based in the London Area, committed to supplying highly skilled and trained professionals to the private healthcare sector and NHS across the UK 24/7. Our goal is...

  • Healthcare Clinic Manager

    5 days ago

    Cape Town, Western Cape, South Africa Dis-Chem Pharmacies Full time

    OverviewDis-Chem Pharmacies is a leading pharmacy and health clinic chain in South Africa, committed to providing high-quality healthcare services to its customers.