Healthcare Consultant

4 months ago

Cape Town, South Africa Aon Corporation Full time

Posting Description:
**Internal Healthcare Consultant**

Want to work for a 6x certified Top Employer? Ready for your next career move in Healthcare Consulting?

Aon South Africa is recruiting an Internal Healthcare Consultant in our Employee Benefits department based in Cape Town.

**Aon is in the business of better decisions**

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

**What the day will look like** **Save**

Responsibility for being the primary point of contact for clients.

Responsibility for member management.

Responsibility for resolving routine queries via inbound and outbound calls to and from the Aon Resolution Centre.

Responsible for providing retention support to healthcare benefit consultants.

Responsible for the preparation of the off lodging complaints with the CMS.

Responsible for investigation, negotiating and resolving greater acute care cases on behalf of clients.

Responsible for engaging in business development and/or contributing directly or indirectly to all business development efforts in Aon South Africa.

**Skills and experience that will lead to success**

**Qualifications**
- A recognised matric qualification
- An NQF% or equivalent qualification in Healthcare/Healthcare administration
- A relevant bachelor's degree would be advantageous
- Registration as a representative with the FSCA in terms of the FAIS act and CMS
- Accreditation on 8 medical schemes, 3 GAP cover schemes and 2 occupational health products is required.

**Knowledge**:

- A well-developed knowldegde of pronciples and practices within a technical/professional discipline
- The ability to analyse data from medical schemes competently and objectively
- A good knowledge of policy wordings

**Skills and Attributes**
- Well-developed analytical skills i.e.problem solving, potential problem analysis and decision analysis
- Well-developed ability to work in and contribute to teams constructively
- Well-developed spoken and written communication skills
- Well-developed influencing and persuading skills
- Well-developed internpersonal skills
- Computer literacy in Excel and Word

**Experience**
- At least 2-5 years' experience in a similar or related role
- Extensive healthcare experience

**How we support our colleagues**

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. Aon is committed to a diverse workforce and is an affirmative action employer. People with criminal histories are encouraged to apply.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

LI-AO1

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