Customer Care Agent

As a Customer Care Agent you would be required to respond to, resolve and log all viewer correspondence, monitor transmission, source relevant information, and promote the eMedia brand through excellent customer service. **Key Performance Area** **Interpersonal and team relationships** Team Build, support and maintain interpersonal and team relationships...

**Job description** Customer Care Consultant Needed Our company, One Source Direct, is searching for a Customer Care Consultant on behalf of Zoom Fibre. Main Purpose of the Job? Set and drive superior experience for Zoom Fibre Partners (ISP’s, resellers, internal and end users) through management of all customer escalations directed to ZF Partner...

Role Summary: The role of Customer Service Agent requires excellent listening and communication skills and requires exceptional customer service throughout. We strive to exceed customer expectations, respond quickly and minimize customer frustrations, and provide strong customer support through professionalism, empathy, friendliness, and a quick decision on...

Grade 12 coupled with a minimum of 3 years' Customer Care experience - ** Recent working experience in the** **Material Handling Equipment (Forklift) or Automotive industry ESSENTIAL**: - A qualification in supply chain logistics would be advantageous - ** Must be literate on Kerridge or Autoline and Excel**: - Exceptional telephone etiquette - Able to...

Main Purpose Of Job: - Ensure compliance of 100 % by logging and confirming of all calls made to the client and recording of all communication with the client - Communication is to be clear, concise and accurate at all times - Explanation of the repair process must be provided to the client - Ensure customers are updated continuously on the repair process...

Gauteng, JHB - Northern Suburbs - Automotive Manufacturers (OEM) & Importers - Market Related | Negotiable - Job ref: OEM000043/LvdW - Vacancy type: Permanent SHIFTINTOHIGHCAREER by joining an OEM that seeks the expertise of a Customer Care Coordinator **Minimum Requirements**: - Must have a Minimum of 3 to 5 years’ experience in Automotive OEM Customer...

Gauteng, JHB - Central **Hyde Park, Gauteng. **Fast - growing company within the Telecommunications industry seeks Customer Care Supervisor with strong leadership and coaching capabilities, and previous relevant experience in managing a team. - The Customer Care Supervisor will be responsible for monitoring, managing, and upskilling the Customer Care...

Gauteng, JHB - Northern Suburbs - Annually Cost To Company (Market related) A well-established short term insurer is seeking to appoint a Customer Care Specialist. The Customer Care Specialist will be responsible for supporting the claims team in enhancing customer experience through end-to-end efficient handling and resolving queries in line with Service...

Step into our world of creativity and joy! Customer Care Learner - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good....

Mission: Oversees all aspects and is accountable for the Care strategy, the Care Engagement, and the standards of service provided (Efficiency, consumer and employee satisfaction, Business outcome, brand image & reputation, and budget requirements). **Main activities** **0-5% engagement** - Transmit the voice of the brand to the division to frame...

A Customer Care Manager is needed with experience in the Telecommunications industry. Title: Customer Care Manager Location: Johannesburg North **Responsibilities Include (but are not limited to)**: - Working closely with the Buyers, Replenishers and senior management of the respective departments. - Initial financial year budget plans for respective...

We have an exciting opportunity available as a Customer Service Agent. Your duties will include identifying and understanding customer needs and providing an excellent customer experience. You will assist with fibre queries. **Requirements**: - Grade 12 - 6 to 12 months Customer Service experience dealing with fibre - Attention to detail - Good...

Gauteng, JHB - Eastern Suburbs - Transport & Logistics - Market Related | Negotiable - Job ref: ZN1000273/DM - Vacancy type: Permanent SHIFTINTOHIGHCAREER by joining a Transport and Logistics Company that seeks the expertise of a Customer Service International Agent **Minimum Requirements** - Minimum of 5 to 8 years’ recent experience as a Customer...

Gauteng, JHB - Central - R7 100 Basic Salary (Shift allowance, medical aid, funeral cover) Our client, a leading BPO is recruiting for customer services agents to manage international customer queries - billing, rate plan queries, technical support and troubleshooting, retentions and upselling. **Requirements**: 6 Months Call Centre Customer Services...

**Minimum Education and Experience required**: - Preferably a tertiary education. - Minimum of 5 years within a call centre environment including night shifts. - Knowledge of customer service principles and practices. - Excellent relationship building skills. - Psychological analysis ability. - Strong negotiation skills. **Duties**: - Must thrive on...

Position: Teller / Customer Service Agent x 8 Location: Johannesburg Duration: 1 year contract **Requirements**: - Grade 12 - Minimum 2 years’ experience in a Teller / Customer Service environment - Well spoken and well presented - Computer literate - Must be able to start immediately **Job Type**: Contract Contract length: 12 months

**Customer Service/Telesales Agents (Mulitple)** **Sandton** **Part time** **Job Details**: - Rate per hour is R44. - Work when scheduled, this is not an everyday job. - Sales Call Center. **Requirements**: - Matric - Minimum 1 years customer service and telesales experience. - Must be available on short notice. - Clear Criminal record. - MS Office...

NB: This position is based in Johannesburg (partly Hybrid)We are looking for someone who will be able to fulfill the following requirements:To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas:Receipt and handling of...

Our Client in Sandton is looking for a Fluent German Speaker that will be able to fulfill the following requirements:To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas:Receipt and handling of inbound & outbound...

Our Client in Sandton is looking for a Fluent German Speaker that will be able to fulfill the following requirements:To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas:Receipt and handling of inbound & outbound...