Operations Manager

4 months ago

Durban, South Africa Elchemie Full time

**A Global Logistics Solutions company based in the Durban region of KwaZulu-Natal is seeking an Operations Manager for PDI, Preservation, and On-Wheels Operations. This role is essential for ensuring the effective and efficient management of operations within the KZN contract, aligned with specific business activities. Reporting to the Regional Operations Manager of KwaZulu-Natal, the Operations Manager will be responsible for operations planning, process management, and the effective use of the V-Motion yard management system. Additional responsibilities include staff management (overseeing more than 80 employees at one site), damage management, fleet maintenance, and the proven ability to utilize system solutions to run operations efficiently. The role also requires effective resource management to maintain lean operations. A minimum of 10 to 15 years of relevant working experience is required.**

**Requirements**:

- Diploma/Degree or studying towards a diploma/degree in Logistics.
- 10-15 years working experience in a vehicle logistics and/or yard management environment.
- Some technical fitment knowledge will be advantageous.
- Proven understanding of effectively utilising system solutions to successfully run operations.
- Effective management of staff (over 80 employees at 1 site)
- Effective utilisation of resources to run lean operations.
- Pro-active - Advanced level
- Communication - Advanced level
- Organisational skills - Advanced level
- Interpersonal skills - Advanced level
- Analytical ability - Advanced level
- Methodical and Process Orientation - Advanced level
- Results Driven - Advanced level
- Leadership skills - Advanced level
- Self-Management - Advanced level
- People Management - Advanced level
- Visual Management - Advanced level
- Customer focus - Advanced level
- Must not have a criminal record.

**Duties**:

- Operations Planning and Processes:

- Ensure proper planning to maintain stable and productive operations within the
- External operations specifically but not limited to PDI, Preservation and on wheels.
- Ensure daily tracking of PDI managed and sent to customer at 7.30am
- Ensure Preservation is completed according to daily capacity in all external yards.
- Ensure KPI tracking is updated and sent to customer daily in line with tracking and billing requirements.
- Manage on wheels movement daily to all respective yards.
- Ensure accurate dispatch according to K-sheet with zero discrepancies.
- Ensure accurate and 100% billing linked to all business units.
- Ensure all operational requirements are met as per customer requirements and planned KPI completed as per customer requirement.
- Highlight all deviations to customer and focus on continuous change to effectively plan and communicate change point to all relevant role players within operations.
- Investigate and understand all customer requirements according to customer quality manuals or their specific requirements.
- Monitor, lead and guide supervisors, subordinates and to ensure optimal operations.
- Ensure optimal use of Outsourced manpower to facilitate business requirement and monitored in line with budget.
- Ensure on time and accurate invoicing send to finance within required deadlines.
- Through clear communication ensure any deviations are highlighted to the customer with a plan to catch back any shortfall.
- Work closely with SHEQ department to maintain safety standards as per company and customer requirement.
- Ensure all safety aspects are maintained in operations to ensure safe working environment.
- Partake in all safety walks, meetings as per company and customer requirements.
- Develop process flows to maintain streamlined operations.
- Monitor hourly operational stats in line with plan and KPI.
- Effective use of V-Motion Yard Management System Solution:

- Ensure that the V-Motion + SAP Yard Management system is fully updated
- Work closely with Systems administrator to ensure system is functioning and meets
- the operational requirements.
- Ensure that team members on the shop floor are trained and understand the V- motion system.
- Ensure Supervisors manage the system data to ensure integrity of information.
- Develop and implement manual processes to run operations in an event of downtime
- on the V-Motion or Clients systems.
- Ensure that all customer requirements for KPI’s, Reports are managed and accurate.
- Staff Management:

- Ensure that all Supervisors and Team Leaders have the correct knowledge, understanding and skill level required to perform their job functions efficiently and effectively.
- Effective implementation of processes and procedures within operations.
- Ensure all SOPs are updated and a live working document in line with processes.
- Ensure workforce stability by continuous mentoring, guiding, and teaching employees.
- Establish staff training requirements and facilitate the necessary training highlighted for improvements within the operations.
- Ensure that Supervisors accu

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